ME SUPERSTORES “ME”
WE MEAN ME USA LLC, ME SUPERSTORES LLC, ME TRADE LLC, ME STORES, WEBSITES, APPS, AND SERVICES; ME SUPERSTORES SITES, ME SUPERSTORES APPS, ME SUPERSTORES SERVICES, ME SUPERSTORES WEBSITES, MESUPERSTORES.COM, MESUPERSTORES.NET, MESUPERS.COM, MELUVYOU.COM, ME247APP.COM, SHOPSATME.COM, ME ANDROID APP, ME APPLE STORE APP, ME SUPERSTORES LLC , ME USA LLC, ME SUPERSTORES LLC AND ANY SUBSIDIARIES OF ME STORES (INCLUDING ANY SUBSIDIARIES THAT ME MAY FORM OR ACQUIRE IN THE FUTURE), AND THEIR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS.
WE ALSO REFER TO ME AS “WE,” “US” AND “OUR.”


Welcome to ME USA : YOUR COMPANY AND YOUR FAMILY

ME TADE LLC:
ME SUPERSTORES LLC
ME USA LLC
MESUPERSTORES.COM
MESUPERSTORES.NET
MESUPERCENTER.COM
MESUPERS.COM
ME247APP.COM
MELUVYOU.COM
SHOPSATME.COM
METRADEINTERNATIONAL.COM
BUSSINESS LICENSE: CA STATE
OFFICES: LOS ANGELES CA

For general inquires please email: me@mesuperstores.com

Contact Us:

PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
MAILING ADDRESS: 720 S NORMANDIE AVE SUITE 502 - LOS ANGELES, CA - USA
FOR CLAIMS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR COPYRIGHTS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR DISPUTES: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR DISAGREEMENTS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR PAYMENTS ISSUES: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
YOUR ACCOUNT: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
MEMBERSHIPS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
ORDERS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR PURCHASES: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
FOR PRODUCT REPAIRS: PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773
ME SUPERSTORES







 
WEBSITE TERM OF USE-CONDITIONS OF USE, SERVICE POLICIES, REFUND POLICIES, RETURN POLICIES, PRIVACY POLICIES AND NOTICES -APPLICABLE LAW AND PUPLIC POLICIES: V.1





Welcome to ME USA : YOUR COMPANY AND YOUR FAMILY

WHEN WE SAY “ME” WE MEAN ME SUPERSTORES LLC, ME SUPERSTORES SITES, ME SUPERSTORES APPS, ME SUPERSTORES SERVICES, ME SUPERSTORES WEBSITES, MESUPERSTORES.COM, MESUPERSTORES.NET, MESUPERS.COM, MELUVYOU.COM, ME247APP.COM, SHOPSATME.COM, ME ANDROID APP, ME APPLE STORE APP, ME SUPERSTORES LLC , ME USA LLC, ME SUPERSTORES LLC - AND ANY SUBSIDIARIES OF ME STORES (INCLUDING ANY SUBSIDIARIES THAT ME LLC. MAY FORM OR ACQUIRE IN THE FUTURE), AND THEIR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS. WE ALSO REFER TO ME AS “WE,” “US” AND “OUR.”


 
Please review these Terms of Use carefully.

IMPORTANT: THESE TERMS OF USE CONTAIN A MANDATORY ARBITRATION PROVISION THAT AS FURTHER SET FORTH, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES. THIS MEANS THAT YOU AND ME SUPERSTORES LLC AND ME TRADE LLC ARE EACH GIVING UP THE RIGHT TO SUE EACH OTHER IN COURT OR IN CLASS ACTIONS OF ANY KIND. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS REVIEW THAN IN COURT.


 
1- YOUR USE OF ME

Your use of ME websites, applications and services. These Terms of Use govern your access to and use of all ME Sites among other SERVICES.
By using the ME Sites, you CONFIRM that you are of legal age to enter into these Terms of Use, or, if you are not, that you have obtained parental or guardian consent to enter into these Terms of Use and your parent or guardian consents to these Terms of Use on your behalf.
If you violate or do not agree to these Terms of Use, then your access to and use of the ME Sites is unauthorized.
Additional terms and conditions apply to some services offered on the ME Sites (e.g., IF APPLICABLE IT MUST BE DISCLOSED TO YOU BEFORE ACCESSING ANY SERVICES) or through other channels. Those terms and conditions can be found where the relevant service is offered on the ME Sites or otherwise and are incorporated into these Terms of Use by reference.

You certify that the Content you provide on or through the ME Sites is accurate and that the information you provide on or through the ME Sites is legally appropriate and accepted. You are solely responsible for maintaining the confidentiality and security of your account including username, password, and PIN. ME is not responsible for any losses arising out of the unauthorized use of your account.

You agree that ME does not have any responsibility if you lose or share access to your device. Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on the ME Sites.

You agree that ME is not a party to any such agreement, nor is ME responsible for the content, accuracy, or unavailability of any method used for payment.
Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may (1) change, restrict access to, suspend, or discontinue the ME Sites or any portion of the ME Sites, and (2) charge, modify, or waive any fees required to use any services, functionality or other content available through the ME Sites or any portion of the ME Sites.


 
2- You certify that:
The Content you provide on or through the ME Sites is accurate and that the information you provide on or through the ME Sites is legally appropriate and accepted. You are solely responsible for maintaining the confidentiality and security of your account including username, password, and PIN. ME is not responsible for any losses arising out of the unauthorized use of your account.
You agree that ME does not have any responsibility if you lose or share access to your device. Any agreement between you and the issuer of your credit card, debit card, or other form of payment will continue to govern your use of such payment method on the ME Sites.
You agree that ME is not a party to any such agreement, nor is ME responsible for the content, accuracy, or unavailability of any method used for payment. Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, at any time without notice to you, we may (1) change, restrict access to, suspend, or discontinue the ME Sites or any portion of the ME Sites, and (2) charge, modify, or waive any fees required to use any services, functionality or other content available through the ME Sites or any portion of the ME Sites.
In connection with the ME Sites, you will not:
Make available any Content through or in connection with the ME SUPERSTORES Sites that is or may be in violation of the content guidelines set
Use the ME Sites for any commercial purpose, or for any purpose that is fraudulent or otherwise tortious or unlawful.
Harvest or collect information about users of the ME Sites.
Interfere with or disrupt the operation of the ME Sites or the systems, servers, or networks used to make the ME SUPERSTORES Sites available, including by hacking or defacing any portion of the ME SUPERSTORES Sites; or violate any requirement, procedure or policy of such servers or networks.
Restrict or inhibit any other person from using the ME SUPERSTORES Sites.
Reproduce, modify, adapt, translate, create derivative works of, sell, rent, lease, loan, timeshare, distribute, or otherwise exploit any portion of (or any use of) the ME SUPERSTORES Sites except as expressly authorized in these Terms of Use, without ME SUPERSTORES’s express prior written consent.
Reverse engineer, decompile, or disassemble any portion of the ME SUPERSTORES Sites, except where such restriction is expressly prohibited by applicable law.
Remove any copyright, trademark, or other proprietary rights notice from the ME SUPERSTORES Sites.
Frame or mirror any portion of the ME SUPERSTORES Sites, or otherwise incorporate any portion of the ME SUPERSTORES Sites into any product or service, unless you obtain ME SUPERSTORES’s express prior written consent to do so.
Systematically download and store any Materials.
Use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather any Materials, or reproduce or circumvent the navigational structure or presentation of the ME SUPERSTORES Sites, without ME SUPERSTORES’s express prior written consent.
Cause injury to any person or entity, Violate any law, rule, or regulation, or these Terms of Use. You will not use the ME SUPERSTORES Sites or ME SUPERSTORES’s name, logo, or brand to (1) send any unsolicited or unauthorized Content, including advertising, promotional materials, email, junk mail, spam, or other form of solicitation; or (2) use any meta tags or other hidden text or metadata utilizing a ME SUPERSTORES trademark, logo, URL, or product name without ME SUPERSTORES’s written consent;
You will not attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this Section, or attempt, permit, encourage, assist, or allow any other violation of these Terms of Use.
3- DEFINED TERMS:

In these Terms of Use:

1- When we say “ME” we mean ME SUPERSTORES LLC, MESUPERSTORES.COM, MESUPERSTORES.NET, MESUPERS.COM, MELUVYOU.COM, ME247APP.COM, SHOPSATME.COM, ME ANDROID APP, ME APPLE STORE APP, ME SUPERSTORES LLC , ME USA LLC, ME SUPERSTORES LLC - and any subsidiaries of ME Stores, LLC. (including any subsidiaries that ME LLC. may form or acquire in the future), and their affiliates, directors, officers, employees and agents. We also refer to ME as “we,” “us” and “our.”

2- When we say “ME Entities,” we mean ME; its suppliers, vendors, contractors, and licensors.
When we say “ME Sites” we mean www.MESUPERSTORES.com, MESUPERSTORES.NET, MESUPERS.COM, MELUVYOU.COM, ME247APP.COM, SHOPSATME.COM - the ME Apps, and all related functionality, (including but not limited to Chatbots and other Generative AI Features, services, and Content offered by or for ME on or through ME SITES and the ME Apps or the systems, servers, and networks used to make the ME Sites available.


3- When we say “ME Apps,” we mean the official “ME App” for iPhone and Android, which can be downloaded from the iTunes App Store or the Google Play Store.
When we say “you” or “your” we mean any user of any ME Site
When we say “Terms of Use,” we mean these Terms of Use and all other terms and policies DEFINED by ME on the ME Sites (and any updates by ME to these Terms of Use and those terms and policies).


4- When we say “ME content, Info, & data” we mean merchandise information, product descriptions, reviews, comments, messages, reviews, communications, feedback, submissions, suggestions, questions, and other information, data, content, and materials (including page headers, images, text, illustrations, formats, logos, hashtags, designs, icons, photographs, software programs, music clips or downloads, video clips, written and all other forms as defined by laws.



 
4- TERMS UPDATES:

We may update these Terms of Use from time to time by notifying you of such changes by any reasonable means, including by posting a revised Terms of Use through the ME Sites. Any such changes will not apply to any dispute between you and us arising prior to the date on which we posted the revised Terms of Use incorporating such changes or otherwise notified you of such changes.
You agree that it your responsibility to regularly check ME SITES for any updated Terms of Use.
In addition, by continuing to use or access any of the ME Sites or otherwise engaging with ME after we post any changes, you accept the updated Terms of Use. The “Last Updated” legend above indicates when these Terms of Use were last changed.
 
5.1- ME Privacy Policies:

You acknowledge that any personal information that you provide through the ME SUPERSTORES Sites will be used by ME SUPERSTORES in accordance with ME SUPERSTORES’s Privacy Policy (available at http:// SUPERS.com), which may be updated by ME SUPERSTORES from time to time. If you purchase an item on ME SUPERSTORES.com sold by a Marketplace Retailer or a ME SUPERSTORES supplier, ME SUPERSTORES may share certain information with that Marketplace Retailer or supplier to permit the Marketplace Retailer or supplier, as applicable, to fulfill and ship your order, process returns, and provide customer service.
You authorize your wireless operator (AT&T, Sprint, T-Mobile, US Cellular, Verizon, or any other branded wireless operator) to disclose to ME SUPERSTORES and its third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship. See the ME SUPERSTORES Privacy Policy for how ME SUPERSTORES treats your data.

At ME, our purpose is to enrich lives through technology. We collect, use, and share information about consumers to fulfill our purpose, meet (and hopefully exceed) customer expectations, and provide value to our stakeholders and the communities we serve.
This Privacy Policy is designed to give you an understanding of the personal information options we provide to all Americans, what types of information related to consumers we collect, how we use that information, and how we share that information. We also discuss other topics we think you’ll find relevant to personal information.
Creating a policy that does this isn’t as easy as it may sound—if we provide too much detail the policy might get too long or confusing. But, on the other hand, we want to provide enough detail to be clear and informative.
We hope you find that we’ve struck the right balance. Several state laws require us to describe our privacy practices using specific definitions and providing specific details—you can find information consistent with applicable state law on our State Privacy Rights page. And if you still have any questions about our privacy practices, feel free to ask using our contact information provided below.
So with that, let’s get started.
First, we want to be clear how this Policy applies. This Privacy Policy applies to ME and Pacific Sales retail stores and other locations and events under the ME or ME® name. This Policy also applies to digital properties (we use “digital properties” to include websites and mobile apps) owned or operated by ME Co., Inc. and any of our subsidiaries, unless that property or subsidiary has its own privacy policy (which would instead apply)







5.2 - ME Privacy Policies: Privacy Policy
• What Information Do We Collect?
• How and Why We Use Your Information
• How and Why We Share Your Information
• Your Controls and Choices
• Children
• Data Security and Retention
• Privacy Notice Addendum for US Residents
• Changes to the Privacy Policy
• Contact Us
 
This Privacy Policy describes how ("ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC", "we", "us" or "our") handles personal information that we collect through our digital properties that link to this Privacy Policy, including our website (www.ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC.com), ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC's mobile application (collectively, the "Service"), and other activities as described in this Privacy Policy. At ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC, we care deeply about privacy. We strive to be transparent about our privacy practices, including how we treat your personal information. This Privacy Policy explains how we collect, use, share, and otherwise process the personal information of users in connection with our Service. If you are a resident of a US state that has enacted comprehensive privacy legislation, please see our US Privacy Notice Addendum for US Residents for additional information.
 
What Information Do We Collect?
In the course of providing and improving our products and services, we collect your personal information for the purposes described in this Privacy Notice. The following are the types of personal information that we collect:
Information that you provide
When you create an account, place an order at checkout, contact us directly, or otherwise use the Service, you may provide some or all of the following information:
• Account and Profile. In order to create and manage your ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC account, we may collect your mobile phone number or email address as the login credentials for your account. If you choose to sign up or login in via external third-party services, such as Facebook or Google, you agree we may collect your profile photo, username, and email address associated with the relevant third-party service provider.
• Purchases. In order to complete transactions and fulfill orders, we collect data related to your order on the Service (e.g. transaction history), payment information required to complete the transaction (e.g. payment card number or other third-party payment information required for payment), your shipping address (e.g. city, state, country of residence, postal code), and recipient contact information (e.g. name, mobile phone number).
• Customer Support Activity. When you communicate with our customer service team through customer support functions, social media, or any other means, we will collect your communication history with us as an ongoing effort to improve customer service and support.
• User-generated Content. Such as profile pictures, photos, images, videos, audio, comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Promotion and Event Participation. We collect information that you actively share when you participate in a contest, promotion, or survey, such as contact information provided when you enter a sweepstakes, contest, or giveaway through the Service. We do this to notify you of a win, to verify your identity, and/or to send you a prize. In some cases, we may require additional information as part of the participation process, such as your desired prize selection. Such sweepstakes and contests are voluntary. We recommend that you read the rules and other relevant information for each sweepstake and contest that you enter. In addition, we collect information about your preferences for receiving marketing communications from us as well as your interactions with them.
• Other data not explicitly listed here. We will use other data that you provide as described in this Privacy Policy or for any other purpose disclosed to you at the time we collect your information.
 
Information from third-party sources
We may combine the personal information that we receive from you with personal information that we obtain from other third-party sources, such as:
• Data providers. Such as information services and data licensors that provide demographic and other information, which among other purposes help us detect fraud.
• Our affiliate partners. Such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs.
• Marketing partners. Such as joint marketing partners and event co-sponsors.
• U.S. public sources. Such as government agencies, public records, and other publicly available sources.
• Other Third-Party Services: We may obtain your information from other third-party services, such as:
o Social media services - from which we may collect information including your username, profile picture, and email address associated with the relevant third-party service provider, if you choose to register or log in on the Service using said third-party service.
o Logistics service providers - to effectively complete order fulfillment, we will obtain your logistics information from logistics providers, such as delivery progress and delivery address.
 
Information collected automatically
To enhance your experience with our services and support the other purposes for which we collect personal information, we, our service providers, and our business partners may automatically record information about you, your computer, or mobile device and your interactions with the Service, our communications, and other online services over time, such as:
• Device Data: We collect certain information about the device you use to access the Service, such as device model, operating system information, language settings, unique identifiers (including identifiers used for advertising purposes).
• Service Usage Information: We collect information about your interactions with the Service, including the pages you view, the duration on a page, the source from which you arrived at the page, your interactions with the page, whether you opened our emails, and whether you clicked the links within our emails.
• Location Data: We collect your approximate location data (e.g. IP address).
 
Cookies and Similar Technologies: We use cookies and similar technologies to measure and analyze how you use the Service, including the pages you view and how you interact with the content. Cookies and similar technologies are also used to enhance your experience with the Service, improve the Service, display advertisements to you, and measure the effectiveness of advertising and other content. We and our partners also use cookies to promote the Service on other websites. Web beacons are very small images or pieces of data embedded in an image, also known as "pixel tags" or "clear GIFs", that recognize cookies, the time and date the page was viewed, a description of the page on which the pixel tag was placed, and similar information from your computer or device. Some of these tools may enable us or third parties to collect information about how you act with our and other websites over time. To learn how to disable certain cookies, please read our Cookie and Similar Technologies Policy.
How and Why We Use Your Information
We use the personal information that we collect for various purposes, including to develop, improve, support, and provide the Service, allowing you to use its features while fulfilling and enforcing our Terms of Use. We may use your personal information for the following purposes:
Create and maintain your account. We use your personal information to create and maintain your user profile on the Service, enable the Service's account security features (e.g. sending security codes via email or SMS).
Orders and delivery of products and services. We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you regarding orders, products and services, and promotional offers.
Improve and optimize services and troubleshooting. We use your personal information to optimize features, analyze performance metrics, fix errors, and improve the Service and our business. As part of these activities, we may create aggregated or otherwise deidentified data based on the personal information we collect.
Deidentified information. We may deidentify your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you, and we may use such deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except solely for the purpose of determining whether our deidentification process satisfies legal requirements.
Personalize your experience. We use your personal information to recommend features, products, and services that may be of interest to you. Personal information will also be used to determine your preferences and personalize your experience with the Service.
Communicate with you and provide customer support. We use your personal information to communicate with you (e.g. announcements, updates, security alerts, support, and administrative messages) and provide customer support for your requests, questions, and feedback.
Sweepstakes, contests, and other promotions and events. We may use your user profile picture and account information to identify you in related promotions and events, and facilitate your invitations to friends who you want to invite to join the Service.
Marketing. We and our service providers may collect and use your personal information for marketing purposes. We may send you direct marketing communications and abandoned cart reminders (enabled as described via the use of cookies that we collect). You may opt out of our marketing communications or abandoned cart reminders as described in the “Your Controls and Choices” section below.
Interest-based advertising. We, our service providers, and our third-party advertising partners may collect and use your personal information for interest-based advertising purposes. In providing interest-based advertising, we follow the Self-Regulatory Principles for Online Behavioral Advertising as set forth by the Digital Advertising Alliance (DAA), which is an advocacy organization for responsible digital marketing and consumer privacy. You can learn more about interest-based advertising and your opt-out choices here.
Fraud prevention and security. We use your personal information to prevent, detect, investigate, and respond to fraud, unauthorized access to or use of the Service, violations of the Terms of Use and Policies, or other misconduct.
Compliance and legal obligations: We may use your personal information for compliance purposes and to comply with the U.S. law, including any applicable laws, lawful requests, and legal processes (e.g. responding to subpoenas or requests from U.S. government authorities); to protect our, yours, and other users' rights, privacy, safety, or property (including introducing and defending legal claims); audit internal processes to ensure compliance with U.S. legal and contractual requirements and our internal policies; enforce the terms and conditions that govern the Service; prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.
Legal claims based on your consent. In some cases, we may specifically ask for your consent to collect, use, or share your personal information, where required by U.S. law.
Cookies and similar technologies for technical operations, performance enhancement, advertising, analytics, etc. For more information about cookies and how we use them, please read our Cookie and Similar Technologies Policy.
How and Why We Share Your Information
At ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC, we care deeply about privacy. While ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC shares your personal information for the purposes of targeted advertising, which may be considered a “sale” under applicable U.S. state privacy laws, as described further in the US Privacy Notice Addendum for US Residents. ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC does not “sell” personal information in the traditional sense. We may share your personal information with the following parties for the purpose of providing you with better services, providing you with personalized advertising and marketing communications, protecting your rights, and/or complying with U.S. legal requirements:
Affiliates. For the purpose of order fulfillment, we may share your personal information related to order fulfillment, such as shipping address, contact information, with MEInc.'s subsidiaries and affiliates. Other unrelated personal information will not be shared. These subsidiaries and affiliates either follow the MEe practices described in this Privacy Policy or follow practices at least as protective as those described in this Privacy Policy.
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, order fulfillment and delivery, marketing, consumer research and website analytics). These third-party service providers have only access to personal information needed to perform their functions and services, but shall not use such information for other purposes.
Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed by our payment processors.
Advertising and analytics partners. Third-party advertising, marketing, and analytics companies for the interest-based advertising and analytics purposes described in our Cookie and Similar Technologies Policy. Certain of these disclosures to third parties are known as “sharing” or processing your personal information for targeted ads and but “sharing” may be considered “selling” your personal information under applicable law. For additional information and to learn about your right to opt out of such practices, see the Your Controls and Choices section, the US Privacy Notice Addendum for US Residents, and the Cookie and Similar Technologies Policy.
Third parties designated by you. We may share your personal data with third parties where you have instructed us or provided your consent to do so. We may share the personal information required for the services you request with third parties designated by you. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services.
Business and marketing partners. Third parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
Professional advisors, U.S. authorities, and U.S. regulators. We may share your information with our professional advisors (e.g. lawyers, auditors, bankers and insurers), in response to legal processes (e.g. responding to subpoenas or requests from U.S. law enforcement requests); and with other parties in order to enforce our agreements or policies, protect the rights, property and safety of ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC, users and others, and to detect, prevent and address actual or suspected fraud, violations of ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC's Terms of Use, other illegal activities, security issues or when it's required by law.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, MEor our affiliates (including, in connection with a bankruptcy or similar proceedings).
Merchandise Partners/Other Users.We may share with the merchandise partners the product reviews you leave, the return or refund reasons you request a return or refund, and customization information for customized / personalized items. Additionally, when you make a purchase, we may also share your recipient contact information (such as the name and address) as well as your order information with the merchandise partner to fulfill your order. The merchandise partner will not receive your payment information.
Please note that, in using our Services, you may share personal information to others; for example, when other users view items on ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC, they may see item reviews you left. They will not see your profile photo and name if you hide your profile photo and name when leaving reviews.
 
5.3 - ME Privacy Policies:Your Controls and Choices
We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with applicable law, your controls and choices may include:
Rights to access, delete, and correct your personal information. You may have the right to access, delete, or correct your personal information in addition to other rights under applicable US privacy laws. Please see the US Privacy Notice Addendum for US Residents for more information.
Opt-out from Marketing Communications. To manage your preferences or opt-out of marketing communications, you can take any of the following actions:
• Email Promotional Offers: If you do not want to receive emails from us regarding special promotions or offers, you may follow the unsubscribe options at the bottom of each email.
• Mobile Promotional Offers: When you provide us with your mobile phone number for marketing purposes, we may send you certain marketing alerts via text message and standard data and messaging rates will apply. If you no longer wish to receive mobile marketing alerts from us, you can follow the instructions provided in these messages or reply "stop" to any alerts we send. Rest assured that you can continue to use ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC even if you stop authorizing Mobile promotional offers.
• Push notifications: You may receive push notifications when you use the mobile app. If you wish to adjust push notification settings, including turning them off, you may do so in your mobile device’s notification settings.
Change settings for cookies and similar technologies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit http://www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.
Links to Third-Party Platforms. The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. If you choose to connect to the Service through your social media account or another third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. However, please note that these links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. Moreover, we do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. Therefore, we encourage you to read the privacy policies of the other websites, mobile applications and online services you use. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit MESUPERSTORES.COM
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Other Choices. Please see the US Privacy Notice Addendum for US Residents and the Cookie and Similar Technologies Policy for additional choices and rights you may have and how to exercise such choices and rights.

Children
ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use our Services only with the involvement of a parent or guardian. We do not knowingly collect personal data from users who are under the age of 13 through the Service. If we become aware that we have unintentionally collected personal data from a child under the age of 13 through the Service, we will delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal data, contact us as specified in the “Contact Us” section of this Privacy Policy or through our online reporting form.
Data Security and Retention
The security of your personal information is important to us. We use technical and administrative measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and/or destruction. We also follow the Payment Card Industry Data Security Standard (“PCI-DSS”) in handling your credit card information. However, security risk is inherent in all internet and information technologies.
We generally retain personal information to fulfill the purposes for which we collected it, as well as for the purposes of satisfying any U.S. legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.
Data of ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC U.S. users will be stored by default in the infrastructure of Microsoft Azure or a similar cloud service provider in the U.S. ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC is a global one-stop shopping destination, therefore where necessary, ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC may transfer data related to order fulfillment to service providers in other countries to provide order fulfillment and logistics services. Sensitive personal information (such as account and profile information) unrelated to fulfillment services will not be transferred. At the MEe time, in all cases, we will ensure that all transfers of personal data comply with applicable U.S. legal requirements.
Privacy Notice Addendum for US Residents
Residents of certain US states may have additional privacy rights under applicable state privacy laws. US users can learn more about which rights may be available to them and how to exercise those rights by reviewing US Privacy Notice Addendum for US Residents.
Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, posting it on the Service or providing any notice required by applicable laws. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Privacy Policy each time you visit our Service to stay informed of our privacy practices.
Contact Us
If you have any questions or comments about our Privacy Policy or the terms mentioned, you may contact us at any time:
• Send an email to ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC's Data Protection Office - privacy@ME SUPERSTORES LLC, ME TRADE LLC, ME USA LLC.com
• MEInc., Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA



5.2 - ME Privacy Policies: Personal Information

While only required by a relatively small number of US states, we provide the following options to all Americans:
• Access: We’ll give you a report on the personal information that ME has about you. Just submit an access request to get started.
• Deletion: You can ask us to delete certain personal information we have about you by submitting a deletion request. Exceptions apply.
• Advertising Opt-Outs: Some states have nuanced requirements that, for ME, impact sharing of information for advertising purposes. We’ve provided the opportunity to make an opt-out choice that meets or exceeds applicable state-law requirements.
Collection
We may collect information relevant to you in three ways.
First, we may collect information directly from you. This could be as part of your interactions with ME personnel, such as at our retail stores or during in-home visits, or when you provide information though our digital properties.
The personal information we collect directly from you may include things such as:
• Name
• Postal address
• Email address
• Phone number
• Payment card number and other payment information
• Your My ME™ member ID
• Survey responses
• Chat submissions
• Reviews and other content you post on our digital properties in publicly accessible blogs and other forums (be aware that anyone who accesses these posts may view, collect, and use the information you provide)
In certain situations, we may also collect other information directly from you such as:
• Driver's license number (for example, if you return a product or apply for credit)
• Social Security Number (for example, if you apply for credit)
• Location information (such as when you ask us to tell you about nearby stores)
• Demographic and lifestyle information (for example, if you sign up for a registry or birthday list)
• Health information (for example, if you purchase a hearing aid)
• Fingerprints (when required by law for fraud detection in connection with ME’s product trade-in program)
• Facial or wrist geometry (for example, if you choose to use ME’s virtual try-on tool, with your permission your camera will scan your facial or wrist geometry. The experience is exclusively done in real time, and we do not retain such data after you use this feature.)
Second, we will collect such information by observing behavior — either in the “real world” or through our digital properties.
Store cameras & sensors
Our stores may use cameras and sensors for asset protection and other operational purposes, such as measuring traffic patterns and protecting and improving our business.
5.3 - ME Privacy Policies: Information collected automatically

Our digital properties are not designed to respond to “do not track” requests from browsers. We may collect information about your digital interactions with us including, for example:
• Type of device and/or browser you’re using
• IP address
• Browsing behavior while visiting our digital properties
• The URLs of the websites visited before visiting our site (these are called “referring URLs”)
• IMEI/UDID (a numeric identifier for your mobile device)
• MAC address (another kind of numeric identifier for your mobile device)
• IDFA (Apple’s ID for advertising, a randomly generated number)
• AAID (Google Android’s unique ID for advertising)
• Location information
Most current operating systems on mobile devices require that a user give permission for a specific app to collect specific location information—don’t give our app permission if you don’t want that information collected. Mobile devices also often provide users with the ability to adjust settings related to sharing specific location information. Note that adjusting these settings does not completely eliminate the ability of others to develop location information about your device (such as non-specific location information derived from IP addresses).
Collection by others
ME and our partners use cookies, pixels, tags, or similar technologies on our digital properties. We may permit third-party service providers to collect and process some information from our digital properties through these or other automated means. We may share personal information with those providers and may have similar arrangements with interest-based advertisers. See above regarding “Advertising Opt-Outs” to learn more on how you can limit this collection and sharing and below for more on interest-based advertising.
Our digital properties link to other companies’ websites, many of which have their own privacy policies. Be sure to review the privacy policy on the website you are visiting to understand their privacy practices—our policy will not apply to others’ digital properties.
Third, we may receive information about you from other sources, independent of you. For example, we may receive information about you as a gift recipient or as the person designated by another customer to pick up a purchased item at our store. We may receive information relating to you from our financial-services partners, consistent with federal law and the specific partner’s privacy notice, arising from our My ME Credit Card program or other financial services. We may also receive information related to you from data brokers or other third parties.

 
ME Privacy Policies: Information Use

We will use information about you to meet your expectations, give you a great experience with ME, and improve our business to better serve you and others in the future. Some examples of this may include:
• Identifying you or a device on our digital properties to personalize or customize experiences
• Fulfilling orders and requests for products, services, or information
• Processing refunds, returns, and exchanges
• Tracking and confirming orders
• Delivering and installing products
• Managing and providing benefits of our My ME Memberships™ programs
• Managing our My ME Credit Card program, including taking applications and actions to enhance card usage and service
• Conducting research and analytics
• Engaging in internal uses with the purpose of enhancing existing or creating new products, services, digital properties, and technologies
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance a service or device that is owned, manufactured, manufactured for, or controlled by us
We will also use information related to you in efforts to protect you, our customers, ME, and other stakeholders. Examples may include detecting and responding to security incidents, protecting against and responding to malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity. We also may use such information to comply with and enforce applicable legal requirements, relevant industry standards and our policies.
We may use location information collected by a digital property to, for example, help you locate the closest ME store, use special mobile features within some of our stores, or provide you with helpful messaging in our mobile app. We also may use this information to provide you with personalized content, information, or notices (including, but not limited to, notices that may be required by law based on your location).
Finally, we will seek to tell you about technology and other products and services that we think you will find useful through marketing, advertising, and other communications. That means we will use information about you to predict what you may find useful (or just fun and interesting). We or other advertisers may use those predictions to choose marketing messages to send you on our or others’ digital properties and monitor the response to that message.









ME Privacy Policies: Sharing

We may combine or share information among current or future ME companies, including affiliates and subsidiaries.
We may share your information with third parties to perform services on our behalf such as:
• Fulfilling orders and delivering packages
• Scheduling and performing product installations
• Providing customer care and technical support, including servicing products
• Maintaining our My ME Memberships™ programs
• Sending marketing communications and providing advertising services
• Measurement and reporting of advertising frequency, attribution, and performance
• Personalizing customer experience on our digital properties
• Fulfilling subscription services
• Conducting research and analysis
• Processing credit card payments
• Detecting fraud and other illegal activity
We also may share personal information in connection with co-branded product or service offerings (including sharing personal information with business partners to validate offers). Additionally, we may share personal information in connection with financial products or services related to our business, such as private-label credit cards or a lease-to-own program. For example, when you apply for a ME Credit Card, and while you have a ME Credit Card, we share your personal information with our banking partners that issue the card.
Sometimes we may be required to share personal information for legal reasons, for example, if we are required to do so by a regulation, court order, subpoena or other legal process. We may also share information when we believe it is necessary to comply with the law or to respond to a government request, or when we believe disclosure is necessary or appropriate to protect ME, our customers, or others.
We may share personal information in the event of a corporate sale, merger, acquisition, joint venture, reorganization, divestiture, dissolution, liquidation, or similar event.
You can opt out of interest-based advertising from third-party providers who follow the Digital Advertising Alliance's Self-Regulatory Principles for Online Behavioral Advertising at www.aboutads.info/choices.
As a general rule, when we share personal information the contract between us and the receiving party places specific limits on how they use the information in support of ME. However, this general rule does not apply to some information sharing for advertising purposes. For example, we may share browsing history from our website or our prediction of your preferences/interests and personal information (like a device identifier or IP address, for example) with third parties to support providing you or a device relevant ads. Some recipients may combine this information with assumptions based on other information they have collected in order to tailor ads to you or the identified device.
As another example, we may share consumer purchase history with social-media companies so that, if you have an account with that company’s digital properties, they can improve the performance of our advertising on their properties and we can better assess how those advertisements performed. Some of these companies will combine this information with other personal information for their own purposes, independent of ME, but are obligated by law to follow their own privacy policy.
See above regarding “Advertising Opt-Outs” to learn more about asking us to limit this type of sharing for advertising purposes (referred to as a “sale” by a number of state laws).

- ME Privacy Policies: Social media

Our digital properties may include ways to interact and share using social media, through features such as a “thumbs up” button, "share this" button, or interactive mini-programs that run on our website ("widgets"). These features may collect information such as your IP address or the page you are visiting on our website and may set cookies to enable the feature to function properly. Social media features can be hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the social media company providing the feature.
How we protect information about you
We use a variety of cybersecurity measures designed, under a risk-based approach, to ensure the confidentiality of information about you from bad actors. However, as set forth in the applicable terms of use for each digital property, we cannot and do not guarantee the security of information we collect.
You also can do your part to help protect the information you provide to us. Create a strong password. Use that password only on our digital properties and not on other sites or for other accounts. And do not share your password with anyone—especially anyone claiming to work with us. We would never contact you and ask for your password—ever.

 
Protecting children’s privacy

We do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will promptly delete that information. Our digital properties are not intended for minors under age 18 and we also ask third parties who share personal information with us, including data brokers, not to include any information concerning children or minors under the age of 18 if possible. If you believe we are processing information about a child or minor without parental consent, please contact us as specified in the “How to contact us” section below.
Please note that in some cases we may not be able to remove content posted on our properties, in which case we will let you know if we are unable to do so and why. Additionally, even if we are able to anonymize or make content or information no longer visible on our digital properties at your request, this cannot ensure complete or comprehensive removal of the content or information from the internet.






















ME Privacy Policies: Privacy Policy updates

We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.
How to contact us: If you have any questions about our Privacy Policy or practices, please contact us.
Phone 32385398773 Email: ME@MESUPERS.COM - ME@MESUPERSTORES.COM
You also may contact us at the above to stop receiving direct mail from us. If you wish to make an Access, Deletion, or Advertising Opt-Out request as discussed at the start of this policy, you or your authorized representative must follow the methods provided at the specific linked pages or as described in our State Privacy Rights page. The methods we’ve established are either technically necessary or designed to ensure, under a risk-based approach, the confidentiality, integrity, and availability of personal information to a degree that emailing or writing us with such a request cannot provide.
California residents:
If you are a California resident and would like to learn more about your rights under California’s laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page.
Colorado residents:
If you are a Colorado resident and would like to learn more about your rights under Colorado's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page.
Connecticut residents:
If you are a Connecticut resident and would like to learn more about your rights under Connecticut’s laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page
Nevada residents: If you are a Nevada resident, you have the right to request that ME not sell your personal information to third parties. To submit this request, please send us an email at EnterprisePrivacy@ME.com. However, please note that ME does not sell personal information about you to third parties as defined under Nevada law.
Montana residents: If you are a Montana resident and would like to learn more about your rights under Montana's laws, or review a privacy policy and notice consistent with the same, visit our State Privacy Rights page.
Oregon residents: If you are an Oregon resident and would like to learn more about your rights under Oregon’s laws, or review a privacy policy and notice consistent with the same, visit our
Texas residents: If you are a Texas resident and would like to learn more about your rights under Texas’s laws, or review a privacy policy and notice consistent with the same, visit our
Utah residents: If you are a Utah resident and would like to learn more about your rights under Utah’s laws, or review a privacy policy and notice consistent with the same
Virginia residents: If you are a Virginia resident and would like to learn more about your rights under Virginia’s laws, or review a privacy policy and notice consistent with the same, visit our


ME Privacy Policies: ME Privacy and Security Statement:


ME describes the privacy practices of The ME SUPERSTORES, Inc. and its subsidiaries, divisions, affiliates, brands, and other The ME SUPERSTORES companies that link to this Privacy and Security Statement, including The ME SUPERSTORES Foundation (subject to exceptions noted in The ME SUPERSTORES Foundation section below) (collectively, "The ME SUPERSTORES," "our," "us," or "we"). It applies to the information we collect in association with your interactions with us, including, but not limited to:


Use of our websites, including mobile websites
Visits to our stores or attendance at our events
Use of our applications for mobile phones, tablets, or other smart devices
Phone and email communications with us
Social media interactions on our websites and other third-party websites like Facebook, YouTube, Pinterest, Google+, Instagram, and X (formerly known as Twitter)
Viewing our online advertisements or emails
Interactions with our authorized service providers
It also applies to personal information that we receive from business partners and other third parties. You can find out more information about our collection of personal information below.
For information about our processing of personal information regarding current associates, former associates, and candidates, please see our Associate Privacy Statement.


This Privacy and Security Statement does not apply to the practices of The ME SUPERSTORES Canada or The ME SUPERSTORES Mexico. The privacy policy for Canada can be found at ME SUPERSTORES.ca/privacy. The privacy policy for Mexico can be found at ME SUPERSTORES.com.mx/privacy. Also, this Privacy and Security Statement does not apply to third-party websites accessible through our websites. Other The ME SUPERSTORES companies may provide different privacy and security statements or policies for their business operations that may differ from this Privacy and Security Statement.

What Do We Collect?
We collect personal information when you visit our stores, when you contact us, when you interact with or use our digital offerings, and from business partners and other third parties.


The table below describes the categories of personal information we collect, the sources we collect the information from, our purposes for collecting the information, and the types of recipients that may receive the information from us. And you can find more details in the “How Do We Collect Information?”, “How Do We Use Information?”, and “Information Disclosures” sections that follow.

Identifiers
What Information Does This Include?
Name, email address, phone number, username, physical address, device identifier, IP address, government-issued identification number, date of birth/age, license plate number, tokenized payment information, social media handle, and other similar identifiers.

Where Do We Collect It From?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Other customers that may provide us with your information to recommend a product or service, ship products to you, or list you as a recipient of products or services.
Companies that provide services on our behalf (e.g., installers).
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Shipping providers that update address information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Payment and transaction processors.
Communications and mailing vendors.
The signals emitted by your mobile devices when you travel through our stores.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products and services, including improving store layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention.
Manufacturers of products and providers of extended warranty services.
Joint marketing partners.
Financial services companies, such as for home improvement loans, processing payments, and for managing The ME SUPERSTORES credit card accounts.
Any successor to all or part of our business.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Internet Activity
What Information Does This Include?
Browsing history, search history, information about your interaction with our websites, applications, electronic communications, or advertisements, and information about your activities when using our in-store WiFi. Session replay software may be used to record and replay your interaction.

Where Do We Collect It From?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Communicating with you.
Administering contests and promotions.
Improving our products and services, including improving store layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as providers of digital analytics services and fraud prevention services.
Joint marketing partners.
Advertising partners.
Any successor to all or part of our business.
Advisors and consultants.
Our affiliates and subsidiaries.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Commercial Information
What Information Does This Include?
Products or services purchased, purchasing history, products or services you like, reviews you submit, or where you shop.

Where Do We Collect It From?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Other customers that may provide us with your information to recommend a product or service, ship products to you, or list you as a recipient of products or services.
Companies that provide services on our behalf (e.g., installers).
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products and services, including improving store layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Manufacturers of products and providers of extended warranty services.
Financial services companies, such as for home improvement loans, processing payments, and for managing The ME SUPERSTORES credit card accounts.
Joint marketing partners.
Any successor to all or part of our business.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Business Information
What Information Does This Include?
Business information that we collect from you, such as business name, business phone number, business address, business website, and your association with our loyalty programs.

Where Do We Collect It From?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products and services, including improving store layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Manufacturers of products and providers of extended warranty services.
Financial services companies, such as for home improvement loans, processing payments, and for managing The ME SUPERSTORES credit card accounts.
Joint marketing partners.
Any successor to all or part of our business.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Payment Information
What Information Does This Include?
Credit or debit card, check, PayPal account, or gift card, as well as available credit for The ME SUPERSTORES credit card.

Where Do We Collect It From?
Directly from you.
From financial institutions, payment processors, and other providers of financial products and services that we work with to provide you with financial services and offers.
Companies that provide services on our behalf.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Communicating with you regarding payment status.
Collecting payments on behalf of our financial service providers.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as data storage providers.
Financial services companies, such as for home improvement loans, processing payments, and for managing The ME SUPERSTORES credit card accounts.
Any successor to all or part of our business.
Advisors and consultants.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Demographic Information
What Information Does This Include?
Age, race, ethnicity, and gender.

Where Do We Collect It From?
Directly from you.
Companies that provide services on our behalf (e.g., installers).
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
Other customers that may provide us with your information to recommend a product or service, ship products to you, or list you as a recipient of products or services.
Why Do We Collect and Disclose It?
Improving our products and services, including improving store layouts and digital content.
Communicating with you.
Customer care.
Administering contests and promotions.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Joint marketing partners.
Advisors and consultants.
Advertising partners.
Any successor to all or part of our business.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Location Information
What Information Does This Include?
Location based on IP address or mobile device location information. (Please see the Our Tracking Tools section for additional information.)

Where Do We Collect It From?
Directly from you or the devices you use to access digital services, such as websites, mobile applications, and applications for connected devices.
Security and fraud prevention services that help us confirm that transactions are valid and otherwise help us protect our assets and you.
Marketing companies that help us learn about our customers and the devices they use to access digital content.
Companies that supplement our customer records with additional information.
Advertising companies and content publishers that present you with our ads.
The signals emitted by your mobile devices when you travel through our stores.
Why Do We Collect and Disclose It?
Communicating with you.
Customer care.
Improving our products and services, including improving store layouts and digital content.
Administering contests and promotions.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as providers of digital analytics services, and fraud prevention services.
Advisors and consultants.
Advertising partners.
Joint marketing partners.
Any successor to all or part of our business.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Employment Information
What Information Does This Include?
Profession, trade, or line of business.

Where Do We Collect It From?
Directly from you.
Other customers that may provide us with your information to recommend a product or service, ship products to you, or reference you in association with products or services, including financial services.
Companies that supplement our customer records with additional information.
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Registering you for a website or program.
Communicating with you.
Learning about customer trends and interests.
Personalizing digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as data storage providers and fraud prevention providers.
Any successor to all or part of our business.
Advisors and consultants.
Law enforcement and other entities as we deem reasonably necessary to comply with law.
Our affiliates and subsidiaries.
Video Recordings and Audio Recordings
What Information Does This Include?
Video recordings of your activities in and around our stores, parking lots and facilities; Audio recordings of customer care calls made or received using our communications equipment.

Where Do We Collect It From?
Via cameras deployed in our stores (e.g., CCTV), in parking lots, and at our warehouses and other facilities.
Via call recordings.
Why Do We Collect and Disclose It?
Improving our products and services, including improving store layouts and digital content.
Customer care and software-based customer care analysis.
To operate and improve our business.
Learning about customer trends and interests.
Fraud prevention, security, and asset protection.
Monitoring use of technology in compliance with our policies and practices.
Complying with laws and regulations, and cooperating with law enforcement related to enforcement of laws and regulations.
Training.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as security and fraud prevention services.
Any successor to all or part of our business.
Advisors and consultants.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Biometric Information
What Information Does This Include?
Facial recognition.

Where Do We Collect It From?
Via cameras at select stores, in parking lots, and at other facilities as permitted under applicable laws.
Why Do We Collect and Disclose It?
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as security and fraud prevention services.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Any successor to all or part of our business.
Advisors and consultants.
Our affiliates and subsidiaries.
Property Information
What Information Does This Include?
Home and property measurements, square footage, public record information, ownership information, estimated home value, and lot size.

Where Do We Collect It From?
Directly from you.
Public records.
Suppliers of property information, such as online property databases.
Companies that supplement our customer records with additional information.
Companies that provide services on our behalf (e.g., installers and others that communicate with you about projects).
Why Do We Collect and Disclose It?
Fulfilling orders and processing returns.
Customer care.
Administering contests and promotions.
Registering you for a website or program.
Communicating with you.
Improving our products and services, including improving store layouts and digital content.
Learning about customer trends and interests.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Manufacturers of products and providers of extended warranty services.
Joint marketing partners.
Financial services companies, such as for home improvement loans, processing payments, and for managing The ME SUPERSTORES credit card accounts.
Any successor to all or part of our business.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Inferences
What Information Does This Include?
Preferences, interests, and other characteristics.

Where Do We Collect It From?
Directly from you.
Companies that provide services on our behalf (e.g., installers and others that communicate with you about projects).
Marketing companies that help us learn about our customers.
Companies that supplement our customer records with additional information.
Social media platforms.
Advertising companies and content publishers that present you with our ads.
By analyzing the information we collect about you and other customers.
Why Do We Collect and Disclose It?
Communicating with you.
Customer care.
Improving our products and services, including improving our store layout and digital content.
Learning about customer trends and interests.
Administering contests and promotions.
Personalizing digital content.
Delivering marketing communications and advertising.
Identifying the devices you use to access digital content.
Fraud prevention, security, and asset protection.
Who Do We Disclose It To?
Service providers that process information on our behalf, such as shipping vendors, providers of digital analytics services, and fraud prevention services.
Joint marketing partners.
Any successor to all or part of our business.
Advisors and consultants.
Advertising partners.
Law enforcement, public and government authorities, and other entities as we deem reasonably necessary to comply with law, support investigations, and protect the rights and property of you, us, and others.
Our affiliates and subsidiaries.
Information that May Be Considered Sensitive Personal Information
What Information Does This Include?
Account login credentials, biometrics, race, ethnicity, government identification numbers, and precise geolocation.

Where Do We Collect It From?
See relevant disclosures above regarding Identifiers (for account login credentials and government identification numbers), Biometric Information, Demographic Information (for race and ethnicity), and Location Information (for precise geolocation).
Why Do We Collect and Disclose It?
See relevant disclosures above regarding Identifiers (for account login credentials and government identification numbers), Biometric Information, Demographic Information (for race and ethnicity), and Location Information (for precise geolocation).
Who Do We Disclose It To?
See relevant disclosures above regarding Identifiers (for account login credentials and government identification numbers), Biometric Information, Demographic Information (for race and ethnicity), and Location Information (for precise geolocation).
We retain the personal information we collect for as long as reasonably necessary to fulfill the purposes described above or when the information was collected, unless a shorter retention period is required by law. We may retain personal information after our relationship with you ends. The length of retention may vary depending upon factors such as:

Recordkeeping or legal compliance requirements;
The need to resolve inquiries or complaints;
Operating, expanding, and improving our business;
The need to exercise or defend legal claims;
The need to prevent fraud, protect assets, and promote security; and
Protecting the rights or safety of you, us, or others.

The ME SUPERSTORES is committed to providing our customers with valuable, personalized experiences. In the course of doing business with you, we use the information we collect to make inferences about your preferences and interests. We use those insights to identify whether you or others may be interested in certain products or services offered by us or third parties. Along with using those insights to engage with you, we may disclose information that does not directly identify you (such as your device identifier, IP address, or other information associated with your online browsing activities) with select third parties for their and our advertising and marketing efforts. These third parties may use the information we provide to deliver tailored advertising to you on our and third-party digital properties. We may be compensated for this information. Our disclosure of such information may be considered a “sale” or “sharing” of personal information as defined under certain state laws. Below please find information about these disclosures:

Identifiers (such as device identifiers, IP addresses, and hashed email addresses that do not directly identify you), Internet Activity, Commercial Information, Demographic Information, Location Information, and Inferences.
Disclosed to: Advertising Partners and Joint Marketing Partners.

You may opt out of such disclosures by clicking “Do Not Sell or Share My Personal Information.” We do not “sell” or “share” other categories of personal information.

How Do We Collect Information?

We collect information directly from you.


For example, we collect information when you:

Visit our stores or other facilities
Register for an account or complete a survey
Make an online or in-store purchase
Use an online forum, submit a question or answer to our Product Q & A, provide us with comments or reviews, or contact our call centers
Upload or share a photo, submit a request, submit information, or post other digital content through one of our websites, applications or via social media interactions on third-party websites like Facebook, Instagram, Pinterest or Twitter
Register for one of our programs or offers, or apply for a The ME SUPERSTORES credit card or a home improvement loan
Participate in a sweepstakes, contest, promotion, program, clinic, or workshop
Rent equipment or vehicles or request a quote, warranty, or other information
Return a product or use a rebate
Request we send you an electronic copy of your in-store receipt
Submit information via our websites, mobile websites, or applications

We collect information from you passively.


We use tools like browser cookies, flash cookies, pixel tags, and web beacons to collect information when you use our websites and applications or interact with our emails. For more information about these tools and the choices you may have, please read the Our Tracking Tools section. And we use cameras and other technologies in our stores, in parking lots and at other facilities to learn about customer traffic and for fraud prevention, security, and asset protection.


We collect information from Affiliates of The ME SUPERSTORES.

In the course of serving you and operating our business, we collect information from a variety of third parties. For example, we collect information from:

Shipping companies
Installers
Service Providers
Your friends and contacts
Marketing companies that help us learn about consumer interests and trends
Companies that supplement our customer records with additional information
Online advertising and analytics providers
Social media platforms
Mailing vendors
Public records resources
Suppliers of property information
Our product suppliers and vendors
Companies that help us process payments
Service providers that operate on our behalf and collect information
Financial institutions and other companies that help provide or support financial products and offers
Security and fraud prevention providers
Manufacturers and other businesses with which we conduct joint offers or programs
How Do We Use Information?

Here are some examples of how we use the information we collect:


To respond to you and provide you with goods and services you request.

Fulfilling orders, ensuring proper delivery, or providing services (such as delivering an electronic copy of your receipt)
Administering your participation in a contest, sweepstakes, or other promotion or sending you prizes you might have won
Registering you for a particular website, loyalty program, or extended warranty service, or providing you with information regarding such programs or services
Processing a return (to learn more about our Returns Policy, click here)
Responding to a product or service review

To improve our business, products, and services.

Improving our websites, mobile applications, and applications for other connected devices
Identifying ways to make our products and services better
Improving store layouts including through traffic pattern analysis
Developing new ways to purchase and browse our products and services
Personalizing the content on our digital services (e.g., websites, mobile applications, and connected device applications) so you have a consistent experience

To identify and assess website and device application trends and customer interests.

Recommending products and services that may interest you
Identifying the devices you use to interact with us so that we can provide you with a consistent experience
Identifying your interests based on your interactions with us and information we have received from third parties or publicly available sources
Updating our product inventories to meet projected demand

For security and asset protection purposes.

In-store, parking lot, and facility cameras track store traffic, stock, and vehicles (in jurisdictions where permitted)
Mitigating credit losses
Confirming the identity of our customers who rent trucks or certain types of tools or equipment
Retrieving unreturned tools or other equipment
Processing and tracking returns
Detecting, investigating, and preventing fraud, threats and unlawful activities (e.g., shoplifting) on our physical premises (like in and around our stores, parking lots, facilities), on our digital offerings, and in your The ME SUPERSTORES accounts

For our marketing.

Sending you communications about The ME SUPERSTORES promotions or offers via regular mail, email, phone, or other electronic channels, including ads on social media platforms
Sending you newsletters and other information you have requested
Informing you of new in-store or digital products and service offerings
Passing along information about offers from our Affiliates and other companies we think you might find interesting, such as extended warranties on products

You can update certain marketing communications preferences by following the instructions in the Manage Marketing Preferences section below.


To provide you with ads and other communications that align with your interests, we may use information collected across different online services and collected from the various devices you use. For example, if you view a product on our website or mobile application, we may arrange for you to see ads for that product or similar products on our websites and applications, or third-party websites and applications.


To communicate with you about your account or our relationship.

Notifying you about changes to this Privacy and Security Statement, the Terms of Use of our websites or device applications, or changes to any of our programs in which you might be enrolled
Updating you regarding shipping, product availability, product recalls, warranty information, or rebates
Sending you other transactional or relationship communications

For social media engagement.

When you engage with our content on or through social networking websites, plug-ins and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media platforms to deliver the content or as part of the operation of the website, plug-in or application
Such social media platforms may collect information about your use of our services and may notify other users of the platform about your activities on our websites and device applications
These social media platforms may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the social media platforms

For enhanced identity verification.

In certain circumstances, for fraud prevention or similar purposes, we may require customers to engage in enhanced verification processes with us or our trusted third-party partners. Those processes may include the processing of facial images or identification documents.

For other uses we may disclose to you.

We may also use information for purposes disclosed to you at the point of collection, as authorized by you, or as otherwise permitted or required by law.
Information Disclosures

We may disclose your information for our business purposes and as legally required or permitted by law. Please see below for examples of circumstances in which we disclose information.


With third parties who perform services on our behalf.

Service providers, such as our delivery service providers who ship and deliver your orders
Providers of security and payment services
Shipping and mailing vendors
Providers of digital analytics services
Third parties that help us communicate with you
Marketing and advertising companies that help us learn about our customers or deliver advertisements
We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions

In association with financial products and services.

We work with third parties to offer financial products, such as The ME SUPERSTORES credit card and home improvement loans
We share information with these third parties so that they can provide you with tailored information about products and services and special offers
These third parties also have their own privacy statements that set out the manner in which they will collect, use and disclose personal information
We encourage you to review each third-party’s privacy statement at the time you submit your application for such financial products

To provide extended warranty services.

If you purchase a The ME SUPERSTORES Extended Warranty Service you will be required to provide information such as your name and address to our warranty service providers
If you purchase products at The ME SUPERSTORES we may share your information with the third-party providers that offer extended warranty services for follow-up to offer such services at a future date
We limit by contract the ways they may use your information to provide The ME SUPERSTORES Extended Warranty Services
We encourage you to review each service provider's privacy statement at the time you submit your personal information for such services

With any successor to all or part of our business.

For example, if all or part of our business is sold or otherwise acquired, we may sell or disclose our customer lists and other personal information we collect in preparation for or as part of that transaction

If we think we have to in order to comply with the law.

For example, we will disclose information to respond to a court order or subpoena. We may also disclose information if a government agency or investigatory body requests it.

With our business partners.

For example, we might disclose information to one of our Affiliates or a business partner who is running a joint promotion with us or who provides a product or service in partnership with us
And we may disclose information to joint marketing partners

With advertising and marketing partners.

To manage and deliver advertising, including by placing ads on the websites and applications you access
To measure the effectiveness of our advertising campaigns
To identify the ads you have already seen, so that you don’t have to see the MEe ads too many times
To better understand your preferences and interests

For security and fraud prevention.

We will disclose information to detect, prevent, and investigate fraud or other unlawful activities
We may also disclose information to collect debts or recover unreturned rental items

At your direction.

For example, if you ask us to provide your information to a third party to facilitate the delivery of services or resolution of a dispute

Below, please find information about our disclosures of personal information for our business purposes:

Identifiers, Commercial Information, Business Information, and Property Information
Disclosed to: Service providers; Product Manufacturers and Extended Warranty Providers; Joint Marketing Partners; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
Internet Activity, Demographic Information, Location Information, Employment Information, and Inferences:
Disclosed to: Service providers; Joint Marketing Partners; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; Advertising Partners and Marketing Companies; and Successors to All or Part of Our Business.
Payment Information
Disclosed to: Service Providers; Financial Service Companies; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; and Successors to All or Part of Our Business.
Video/Audio Recordings and Biometric Information
Disclosed to: Service Providers; Advisors and Consultants; Law Enforcement, Public and Government Authorities, and Others; Affiliates and Subsidiaries; and Successors to All or Part of Our Business.
Manage Marketing Preferences

You can register or change your preferences to receive or not receive marketing communications from us by viewing the My Preference Center page. Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order or service request, responding to customer service inquiries, asking you to review a product or service you have ordered, or notifying you of product recalls or rebates. And you may continue to see general audience marketing, such as The ME SUPERSTORES ads on other websites that are placed based on the content available on the sites. If you later opt back into getting marketing communications from us, we will remove your information from our opt out databases.


Registered website users can update their information at the My Account section of our website. If you are not a registered website user, refer to the Contact Us section below for information about how you can contact us.

Our Sites and Children

Our websites and device applications are not created for children. To our knowledge we neither collect online information from nor sell nor share information regarding children under 18. If you are a parent or guardian and think we have information about your child, please email privacy@ME SUPERSTORES.com. To learn more about how to protect your child online, visit the FTC's www.OnGuardOnline.gov. You may also want to read the helpful information about children and privacy that the FTC provides on the Protecting Your Child's Privacy Online page.

State Privacy Rights & Report

Depending on the state in which you reside, you may have the following privacy rights, subject to statutory limitations:

Right to Know and Access: Consumers have a right to request information about the personal information that we collect, use, disclose, share, and sell, including requesting the specific pieces of personal information we have collected about them. Residents of Oregon also have the right to request a list of specific third parties to whom we disclose personal information.
Right to Delete: Consumers have a right to request the deletion of personal information that we have collected from them, though we may be permitted to retain personal information for certain purposes.
Right to Correct: Consumers have a right to request that we correct inaccurate personal information.
Right to Opt Out of Sales and Sharing or Using for Targeted Advertising: We disclose your information to select third parties to enhance your experiences with us, to improve our ability to serve you, to keep you aware of our products, services, and offers, and to tailor the offers and promotions displayed to you online by select third-party advertisers to your interests. Some laws may treat some of such disclosures as sales or as a sharing, and consumers have a right to direct us not to sell or share their personal information and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications.
Right to Limit the Use of Sensitive Information: Consumers have a right to request that we use and disclose certain sensitive information only for certain purposes permitted under law.
Right to Opt Out of Profiling that has legal or similarly significant effects. We do not profile individuals for purposes to which this right applies.
Non-Discrimination: We may not discriminate against you for exercising your rights. We may, however, provide a different level of service or charge a different rate if the difference is reasonably related to the value of your information.


If you would like to submit a request to exercise one of these rights, please visit our Privacy & Security Center - Submit Your Request page or call us at 1-800-394-1326. For help submitting a request online or via phone in one of our stores, please visit the customer service desk. Residents of states that offer the right to appeal may also contact us using these methods to appeal a decision we make relating to your rights request, subject to applicable law.


If you would like to exercise your right to opt out of the sale of your personal information or the sharing or use of your personal information for targeted advertising, please click here: Do Not Sell or Share My Personal Information. We also recognize the “Global Privacy Control” (GPC) to allow you to opt out of the sale of your personal information and the sharing of your personal information for targeted advertising on ME SUPERSTORES.com. The GPC is a proposed specification designed to allow Internet users to notify businesses of their privacy preferences, such as whether or not they want their personal information to be sold or shared. To learn more about the GPC and how you can use it to opt out of the sale or sharing of your personal information you can visit their website here. If you visit our website with a browser transmitting GPC, we will not share for targeted advertising or sell your personal information associated with your visit. If we are able to recognize you when you visit our website (e.g., because you are logged into your account), we will associate your opt-out preference with your account. And if we recognize you on subsequent visits, including when you use other devices or browsers to log in to your account, we will respect your opt-out preference until you change it. If you visit our website using a browser that does not transmit GPC or using a browser or device that you have not associated with an opt-out preference, click the Do Not Sell or Share My Personal Information link above to register your opt-out preference.


For certain requests, we require that you provide the following information:

State of residence
First and last name
Email address and confirmation that the request is submitted by a natural person (for requests submitted online)
Phone number (for requests submitted by phone)
Postal address
The information that you provide will be analyzed to determine whether we can reasonably verify your identity. We may need to obtain additional information from you to process your request. For example, if we determine that the information provided is not sufficient for verification, you may be prompted to answer a few questions.


If you submit an email address with your access, delete, or correct request, we will send an email to you, asking that you confirm that we have the correct email address within six (6) days of receiving the confirmation email or your request will expire. If you do not see an email from us, please check your spam folder.


There may be circumstances where we may not completely fulfill your request, as permitted under applicable law. For example, if you submit a request to delete your personal information, we may need to retain certain personal information to complete a transaction, detect fraud, or comply with our legal obligations.


If you are an authorized agent acting on behalf of a California resident, or acting on behalf of resident of a state with a similar legal requirement, please send your request to myinfo@ME SUPERSTORES.com and include the following information about you and the person on whose behalf you are submitting the request: full name, mailing address, email address, and phone number. You should also provide proof of your authorization to act on the other person's behalf. We will contact you for additional information once your request has been received. Note that we may require the consumer to verify their identity and confirm your authority as the agent.


We have compiled information about the number of California privacy rights requests we received in the previous calendar year and how we responded to them. Please view the California Privacy Rights & Report to view the report.


In addition to the choices offered on the Do Not Sell or Share My Personal Information page, please read the section below entitled Our Tracking Tools for information about how to control certain digital tracking tools and targeted internet advertising.


 


ME Privacy Policies: Cookie and Similar Technologies Policy

Click here for information about interest-based advertising and your available choices.

This Cookie and Similar Technologies Policy (the "Cookie Policy") supplements the ME Privacy Policy (“Privacy Policy”) and describes how MEInc. and its affiliates ("ME", "we", "us" or "our") handle personal information that we collect through our digital properties that link this Cookie Policy, including our website (www.ME.com), ME's mobile application and ME's portal for merchandise partners (collectively, the "Service"), and through social media, our marketing activities, and other activities as described in this Cookie Policy.

Introduction to Cookies and Similar Technologies
Cookies, which are small text files that websites store on user devices, allow web servers to record users’ web browsing activity and remember their submissions, preferences, and login status as they navigate a website. Cookies used on our sites include "session cookies" that are deleted at the end of a session, "persistent cookies" that are retained for longer periods of time, "first-party" cookies that we manage, and "third-party" cookies that our third-party business partners and service providers place.

Local storage technologies, such as HTML5, provide equivalent services to cookies but can store large amounts of data related to a particular application on devices outside of your browser.

Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.

Purpose of Using Cookies and Similar Technologies
Security and Authentication. Some cookies and similar technologies are necessary and vital to ensure the security of your use of our Service, such as in maintaining the security and integrity of the website, authentication and logging into ME, and ensuring the ability to securely complete transactions.

Remembering Your Preferences: We need to remember the settings you choose on ME so that they work the way you want them to. This includes remembering your choices and preferences when browsing the website, staying logged in when returning to ME, and maintaining your choices on ME features.

Service Performance Optimization. Some cookies and similar technologies help provide performance data about how the Service is functioning in order to improve our Service, such as data on the functionality and speed of the website and mobile application.

Service Analytics. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails.

Interest-based Advertising. We, our service providers, and our third-party advertising partners may collect and use your personal information for advertising purposes. Please note, however, that we do not allow our third-party advertising partners to collect this information from the ME mobile application for iOS devices. Our third-party advertising partners may use cookies and similar technologies to collect information about your interaction including data described in the automatic data collection section of the Privacy Policy with the Service, our communications and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on third-party platforms. In providing interest-based ads, we follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. You can limit the use of your information for interest-based advertising via the link below.

Your Choices
Limit interest-based advertising. In addition to rights you may have as described in the US Privacy Notice Addendum for US Residents, you can limit the use of your information for interest-based advertising in the following ways:

Browser settings. Block third-party cookies in your browser settings.

Privacy browser/plugin. Allows you to block tracking technologies by using privacy browsers or ad-blocking browser plug-ins.

Opt out of Google Analytics Advertising Features. You can opt out of Google Analytics Advertising Features through Google Ad Settings: https://myadcenter.google.com/.

Change Facebook ad selections. You can prevent Facebook from using your information for interest-based advertising through Facebook Ad Settings: https://www.facebook.com/about/ads.

Do not receive interest-based advertisements from certain third-party advertising partners. You can manage your advertising preferences for some of the third parties we work with to serve advertisements across the Internet using the options available at

Online Advertising Initiative: https://thenai.org/opt-out/.

Digital Advertising Alliance: optout.aboutads.info, you can go to https://www.youradchoices.com/appchoices, and download the AppChoices mobile app, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.

We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.

Change the settings of your mobile device. Use your mobile device settings to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.

For iOS 14.5 or Higher: Go to your Settings > Select Privacy > Select Tracking > Disable the "Allow Apps to Request to Track" setting.

For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising."

Block cookies and similar technologies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Changes to the Cookie and Similar Technologies Policy
We reserve the right to modify this Cookie and Similar Technologies Policy at any time. If we make material changes to this Cookie and Similar Technologies Policy, we will notify you by updating the date of this Cookie and Similar Technologies Policy, posting it on the Service or providing any notice required by applicable laws. Any modifications to this Cookie and Similar Technologies Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Cookie and Similar Technologies Policy each time you visit our Service to stay informed of our privacy practices.

Contact Us
If you have any questions or comments about our Cookie Policy or the terms mentioned, you may contact us at any time:

Send an email to ME's Data Protection Office - privacy@MESUPERSTORES.com


Click here for information about interest-based advertising and your available choices.

This Cookie and Similar Technologies Policy (the "Cookie Policy") supplements the ME Privacy Policy (“Privacy Policy”) and describes how MEInc. and its affiliates ("ME", "we", "us" or "our") handle personal information that we collect through our digital properties that link this Cookie Policy, including our website (www.ME.com), ME's mobile application and ME's portal for merchandise partners (collectively, the "Service"), and through social media, our marketing activities, and other activities as described in this Cookie Policy.

Introduction to Cookies and Similar Technologies
Cookies, which are small text files that websites store on user devices, allow web servers to record users’ web browsing activity and remember their submissions, preferences, and login status as they navigate a website. Cookies used on our sites include "session cookies" that are deleted at the end of a session, "persistent cookies" that are retained for longer periods of time, "first-party" cookies that we manage, and "third-party" cookies that our third-party business partners and service providers place.

Local storage technologies, such as HTML5, provide equivalent services to cookies but can store large amounts of data related to a particular application on devices outside of your browser.

Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.

Purpose of Using Cookies and Similar Technologies
Security and Authentication. Some cookies and similar technologies are necessary and vital to ensure the security of your use of our Service, such as in maintaining the security and integrity of the website, authentication and logging into ME, and ensuring the ability to securely complete transactions.

Remembering Your Preferences: We need to remember the settings you choose on ME so that they work the way you want them to. This includes remembering your choices and preferences when browsing the website, staying logged in when returning to ME, and maintaining your choices on ME features.

Service Performance Optimization. Some cookies and similar technologies help provide performance data about how the Service is functioning in order to improve our Service, such as data on the functionality and speed of the website and mobile application.

Service Analytics. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails.

Interest-based Advertising. We, our service providers, and our third-party advertising partners may collect and use your personal information for advertising purposes. Please note, however, that we do not allow our third-party advertising partners to collect this information from the ME mobile application for iOS devices. Our third-party advertising partners may use cookies and similar technologies to collect information about your interaction including data described in the automatic data collection section of the Privacy Policy with the Service, our communications and other online services over time, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on third-party platforms. In providing interest-based ads, we follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. You can limit the use of your information for interest-based advertising via the link below.

 
ME Privacy Policies: Health Data Privacy Information

THIS STATEMENT IS DESIGNED TO SUPPLEMENT THE ME SUPERSTORES PRIVACY POLICY AND EXPLAINS THE ADDITIONAL RIGHTS, RELATED TO CONSUMER HEALTH DATA, THAT YOU MAY HAVE UNDER THE WASHINGTON MY HEALTH MY DATA ACT OF 2023 (“ACT”). WE USE CERTAIN TERMS THAT ARE DEFINED BY WASHINGTON LAW UNLESS OTHERWISE SPECIFIED.
1. COLLECTION AND USE.
COLLECTION.
"CONSUMER HEALTH DATA" MEANS PERSONAL INFORMATION THAT IS LINKED OR REASONABLY LINKABLE TO A CONSUMER AND THAT IDENTIFIES THE CONSUMER'S PAST, PRESENT, OR FUTURE PHYSICAL OR MENTAL HEALTH STATUS.
IN ORDER TO PROVIDE AND IMPROVE OUR SERVICES TO YOU, ME SUPERSTORES MAY COLLECT CERTAIN CONSUMER HEALTH DATA ABOUT YOU, INCLUDING:

INDIVIDUAL HEALTH CONDITIONS, TREATMENT, DISEASES, OR DIAGNOSIS;
HEALTH-RELATED SURGERIES OR PROCEDURES;
DIAGNOSES OR DIAGNOSTIC TESTING, TREATMENT, OR MEDICATION;
REPRODUCTIVE OR SEXUAL HEALTH INFORMATION;
BIOMETRIC DATA;
DATA THAT IDENTIFIES YOU SEEKING HEALTH CARE SERVICES; OR
INFORMATION THAT WE DERIVE OR EXTRAPOLATE FROM NON-HEALTH INFORMATION THAT WE PROCESS AND ASSOCIATE OR IDENTIFY WITH YOU (SUCH AS PROXY, DERIVATIVE, INFERRED, OR EMERGENT DATA PROCESSED BY ANY MEANS, INCLUDING ALGORITHMS OR MACHINE LEARNING)
SOURCES OF COLLECTION.
WE COLLECT CONSUMER HEALTH DATA ABOUT YOU FROM THE FOLLOWING SOURCES:

FROM YOU, SOMEONE ON YOUR BEHALF, YOUR DEVICE, OR YOUR USE OF OUR SERVICES;
OUR AFFILIATES;
THIRD PARTIES; AND
SERVICE PROVIDERS
PURPOSE FOR COLLECTIONS/USE.
WE COLLECT AND USE CONSUMER HEALTH DATA ABOUT YOU FOR THE FOLLOWING PURPOSES:

PERFORMING SERVICES YOU HAVE PURCHASED FROM OR CONTRACTED FOR WITH US, INCLUDING MAINTAINING OR SERVICING ACCOUNTS (E.G., YOUR MY ME SUPERSTORES® ACCOUNT), AS WELL AS PROVIDING CUSTOMER SERVICE, PROCESSING OR FULFILLING ORDERS AND TRANSACTIONS, VERIFYING CUSTOMER INFORMATION, PROCESSING PAYMENTS, PROVIDING ANALYTICS SERVICES, OR PROVIDING SIMILAR SERVICES;
MAINTAINING AND FULFILLING WARRANTIES AND EXTENDED SERVICE PLANS;
DETECTING AND RESPONDING TO SECURITY INCIDENTS, PROTECTING AGAINST AND RESPONDING TO MALICIOUS, DECEPTIVE, FRAUDULENT, OR ILLEGAL ACTIVITY, AND PROSECUTING THOSE RESPONSIBLE FOR THAT ACTIVITY;
DEBUGGING TO IDENTIFY AND REPAIR ERRORS THAT IMPAIR EXISTING INTENDED FUNCTIONALITY;
UNDERTAKING ACTIVITIES TO VERIFY OR MAINTAIN THE QUALITY OR SAFETY OF A SERVICE OR DEVICE THAT IS OWNED, MANUFACTURED, MANUFACTURED FOR, OR CONTROLLED BY US, AND TO IMPROVE, UPGRADE, OR ENHANCE THE SERVICE OR DEVICE THAT IS OWNED, MANUFACTURED, MANUFACTURED FOR, OR CONTROLLED BY US;
PROCESSING LIABILITY CLAIMS; OR
COMPLYING WITH AND ENFORCING APPLICABLE LEGAL REQUIREMENTS, RELEVANT INDUSTRY STANDARDS AND OUR POLICIES
2. DISCLOSURES.
WE MAY HAVE TO DISCLOSE THE FOLLOWING CATEGORIES OF CONSUMER HEALTH DATA FOR A BUSINESS PURPOSE, WHICH CAN INCLUDE PROVIDING A PRODUCT OR SERVICE YOU HAVE REQUESTED OR TO FULFILL ANOTHER REQUEST YOU HAVE MADE:

INDIVIDUAL HEALTH CONDITIONS, TREATMENT, DISEASES, OR DIAGNOSIS;
HEALTH-RELATED SURGERIES OR PROCEDURES;
DIAGNOSES OR DIAGNOSTIC TESTING, TREATMENT, OR MEDICATION;
REPRODUCTIVE OR SEXUAL HEALTH INFORMATION;
BIOMETRIC DATA;
DATA THAT IDENTIFIES YOU SEEKING HEALTH CARE SERVICES; OR
INFORMATION THAT WE DERIVE OR EXTRAPOLATE FROM NON-HEALTH INFORMATION THAT WE PROCESS AND ASSOCIATE OR IDENTIFY WITH YOU (SUCH AS PROXY, DERIVATIVE, INFERRED, OR EMERGENT DATA PROCESSED BY ANY MEANS, INCLUDING ALGORITHMS OR MACHINE LEARNING).
WE MAY HAVE SHARED YOUR CONSUMER HEALTH DATA WITH THE FOLLOWING AFFILIATES AND CATEGORIES OF THIRD PARTIES: AFFILIATES.

OUR BUSINESS PARTNERS, INCLUDING COMMERCIAL PARTNERS
INDIVIDUALS OR ENTITIES AUTHORIZED BY YOU
GOVERNMENT ENTITIES, INCLUDING LAW ENFORCEMENT
3. CONSUMER RIGHTS.
YOU HAVE CERTAIN CHOICES REGARDING OUR USE AND DISCLOSURE OF PERSONAL INFORMATION ABOUT YOU, AS DESCRIBED BELOW.

ACCESS.
YOU HAVE THE RIGHT TO REQUEST THAT WE DISCLOSE TO YOU INFORMATION ABOUT HEALTH DATA RELATED TO YOU THAT WE COLLECT, SHARE, OR SELL. SUBMIT AN ACCESS REQUEST. THE REPORT YOU RECEIVE CONTAINING PERSONAL INFORMATION WE HAVE ON FILE WILL PROVIDE INSTRUCTIONS ON HOW TO PURSUE CORRECTION OF APPLICABLE INFORMATION. PLEASE NOTE THAT THE REPORT MAY INCLUDE PERSONAL INFORMATION WHICH IS NOT HEALTH INFORMATION.
DELETION.
YOU HAVE THE RIGHT TO REQUEST THAT WE DELETE CERTAIN PERSONAL INFORMATION WE HAVE COLLECTED FROM YOU. EXCEPTIONS APPLY. SUBMIT A DELETION REQUEST.
WITHDRAW CONSENT.
WE DO NOT TYPICALLY COLLECT AND SHARE CONSUMER HEALTH DATA FOR PURPOSES THAT REQUIRE YOUR EXPRESS CONSENT. IF YOU HAVE PROVIDED ME SUPERSTORES CONSENT TO COLLECT OR SHARE CONSUMER HEALTH DATA RELATED TO YOU, HAVE THE RIGHT TO WITHDRAW CONSENT.
APPEAL A REFUSAL TO TAKE ACTION.
WASHINGTON LAW REQUIRES THAT WE ESTABLISH A PROCESS FOR A CONSUMER TO APPEAL OUR REFUSAL TO TAKE ACTION ON CERTAIN REQUESTS. YOU MAY ACCESS THAT PROCESS ON OUR APPEALS INFORMATION PAGE. IF YOU ARE NOT SATISFIED WITH THE OUTCOME OF THAT PROCESS, YOU MAY CONTACT THE WASHINGTON ATTORNEY GENERAL TO SUBMIT A COMPLAINT. PRIVACY AND DATA PROTECTION:
ME Privacy Policies: Consumer Health Data Privacy Disclosure
Last Updated: 12-12-2024

Consumer Health Data Privacy Disclosure (“CHD Disclosure”) supplements
the ME, ME SUPESRTORES LLC, AND ME TRADE LLC Privacy Notice and is effective as of March 31, 2024. The ME, ME SUPESRTORES LLC, AND ME TRADE LLC Privacy Notice describes the personal information that we collect and the sources from which we collect it. This additional disclosure is required by the My Health My Data Act (“MHMDA”) in Washington and Nevada’s Consumer Health Data Privacy law (“NV CHDP”), and applies only to personal information that may be considered “Consumer Health Data” under those laws.
Please note that data practices concerning Protected Health Information collected by ME, ME SUPESRTORES LLC, AND ME TRADE LLC (such as ME, ME SUPESRTORES LLC, AND ME TRADE LLC - ME, ME SUPESRTORES LLC, AND ME TRADE LLC Clinic) are described in the terms and privacy disclosures specific to those services.
1. Categories of Consumer Health Data collected. Depending on which ME, ME SUPESRTORES LLC, AND ME TRADE LLC Services you interact with and the choices you make, ME, ME SUPESRTORES LLC, AND ME TRADE LLC may collect personal information that may be considered Consumer Health Data, such as:
• medical information (for example, your allergies) you choose to provide if you subscribe to
• personal information collected in connection with health insurance-related features we offer, such as your health insurance information and benefits, or certain purchases made using your health insurance;
• information related to an illness or injury, if you bring a claim against ME, ME SUPESRTORES LLC, AND ME TRADE LLC; and
• biometric information, such as your palm scan, to the extent it may be considered consumer health data under MHMDA.
2. How Consumer Health Data may be used. We may use Consumer Health Data, such as described above, for the purpose of providing the products and services you request from ME, ME SUPESRTORES LLC, AND ME TRADE LLC, processing and delivering an order you place, providing you receipts and order information in your account, processing returns, processing claims, securing or troubleshooting ME, ME SUPESRTORES LLC, AND ME TRADE LLC Services, and communicating with you.
3. How Consumer Health Data may be disclosed. ME, ME SUPESRTORES LLC, AND ME TRADE LLC does not sell our customers’ personal information, including Consumer Health Data, to others. We only disclose Consumer Health Data as directed by you, for the purpose of providing the products and services you request from ME, ME SUPESRTORES LLC, AND ME TRADE LLC, or as explained in this section.
As described in our Privacy Notice, ME, ME SUPESRTORES LLC, AND ME TRADE LLC may disclose personal information in connection with business transfers (for example, as part of a merger) or for the protection of ME, ME SUPESRTORES LLC, AND ME TRADE LLC or others (although we do not share consumer health data for reasons related to credit risk). We also employ other companies and individuals to perform functions on our behalf, such as acting on an emergency you report, processing claims, fulfilling orders for products or services, sending postal mail and email, analyzing data, and providing customer service. These service providers may have access to Consumer Health Data needed to perform their functions, but may not use it for other purposes. Some of these service providers may be affiliates of ME, ME SUPESRTORES LLC, AND ME TRADE LLC, such as ME, ME SUPESRTORES LLC, AND ME TRADE LLC Web Services, Inc.
4. How to exercise your rights related to Consumer Health Data. ME, ME SUPESRTORES LLC, AND ME TRADE LLC offers choices to all of our users that you can review in our Privacy Notice. If you are covered by MHMDA or NV CHDP, then you may have certain rights under the law that applies to you, such as the right to access or delete personal information. If you wish to do these things, please visit Data Privacy Queries, Request Your Personal Information, or contact Customer Service. Many of our ME, ME SUPESRTORES LLC, AND ME TRADE LLC Services also include settings that provide you with options as to how your information is being used. You can learn more about these options in our Privacy Notice.
You may also have the right to appeal the denial of any of these rights by submitting a form that will be provided to you if we deny a data request. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your ME, ME SUPESRTORES LLC, AND ME TRADE LLC account, we will generally ask you to verify your request using the contact information you have already provided. If you do not have an account, visit here.
5. Updates to this Consumer Health Data Disclosure. As our business changes, we may also update this Disclosure. You should check our website frequently to see recent changes. If we make changes, we will update the date at the top of this Disclosure. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Law Enforcement Information Requests

 
ME Privacy Policies: Privacy Filtering

This is to notify you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available from https://en.wikipedia.org/wiki/Comparison_of_content-control_software_and_providers. Please note that we do not endorse any of the products or services listed on such site.

 
ME Privacy Policies: Privacy and cookies policy

1. Introduction
We are committed to safeguarding the privacy of our website visitors.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors that is supplied through this website; in other words, where we determine the purposes and means of the processing of that personal data.
We use cookies on our website. Insofar as required by applicable law, we will ask you to consent to our use of cookies when you first visit our website. For more information about managing cookies, see Section 14.
More information about us and our handling of your personal data is set out in our terms and conditions.
2. How we use your personal data
In the table below and elsewhere in this Section 2 we have set out:
the general categories of personal data that we may process;
in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
the purposes for which we may process personal data; and
the legal bases of the processing.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person's personal data to us, unless we prompt you to do so.
3. Providing your personal data to others
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
We may disclose your personal data, directly or indirectly, to our cloud services, hosting services, backup services and communications services providers, to enable them to provide those services.
We may also disclose your personal data to the third parties identified elsewhere on our website insofar as reasonably necessary for the purposes identified.
In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
In this Section 4 and elsewhere on our website, we provide information about the circumstances in which your personal data may be transferred from a location within the European Economic Area (EEA) to a location outside the EEA.
In particular, we may make transfers to Australia, the Philippines, Singapore, Ukraine, the United Arab Emirates and/or the United States of America for the purpose of enabling the provision of hosting, back-up and content delivery services. These transfers will be protected by appropriate safeguards, namely the use of the standard contractual clauses (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en) and/or the Privacy Shield scheme (https://www.privacyshield.gov).
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal data
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. For more information about our data retention and deletion policies, see our contact page.
Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
6. Security of personal data
We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
Data relating to financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You should ensure that any password you may use for our website is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).
7. Amendments
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
8. Your rights
In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
the right to access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to complain to a supervisory authority; and
the right to withdraw consent.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is:
consent; or
that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to us.
9. Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
11. About cookies and local storage
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either 'persistent' cookies or 'session' cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Local storage is the storage of data sent by our web server to your web browser. This data is not sent back to the web server.
12. Cookies and local storage that we use
We use cookies for the following purposes:
authentication - we use cookies to identify you when you visit our website and as you navigate our website;
ecommerce and shopping cart - we use cookies to enable the functioning of our ecommerce systems and to maintain the state of your shopping cart;
analysis - we use cookies to help us to analyse the use and performance of our website and services; and
cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
We use local storage for the following purposes:
browser tab synchronisation - to synchronise state, available features and limits between different web browser tabs;
save settings - to save your sidebar lock / unlock settings; and
ecommerce – to facilitate ecommerce functionality.
13. Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
Cloudflare is used to identify malicious visitors to our website, to reduce the chance of blocking legitimate users, and to provide customised services. For these purposes, Cloudflare uses a cookie. Find out more about the Cloudflare cookies at https://www.cloudflare.com/cookie-policy/.
14. Managing cookies
Our website includes cookie management options. For these purposes, there are two different categories of cookies. First, cookies that are necessary for the operation of our website and the provision of our services. Second, cookies that we use for analytics purposes. To use our website and services, your browser must accept the necessary cookies. However, you may accept or reject the analytics cookies. You can manage the cookies that you accept from our website.
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
https://support.google.com/chrome/answer/95647?hl=en (Chrome);
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
http://www.opera.com/help/tutorials/security/cookies/ (Opera);
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);https://support.apple.com/kb/PH21411 (Safari); and
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website
 
ME Privacy Policies: Your PRIVACY ADS Choices

Limit interest-based advertising. In addition to rights you may have as described in the US Privacy Notice Addendum for US Residents, you can limit the use of your information for interest-based advertising in the following ways:

Browser settings. Block third-party cookies in your browser settings.

Privacy browser/plugin. Allows you to block tracking technologies by using privacy browsers or ad-blocking browser plug-ins.

Opt out of Google Analytics Advertising Features. You can opt out of Google Analytics Advertising Features through Google Ad Settings: https://myadcenter.google.com/.

Change Facebook ad selections. You can prevent Facebook from using your information for interest-based advertising through Facebook Ad Settings: https://www.facebook.com/about/ads.

Do not receive interest-based advertisements from certain third-party advertising partners. You can manage your advertising preferences for some of the third parties we work with to serve advertisements across the Internet using the options available at

Online Advertising Initiative: https://thenai.org/opt-out/.

Digital Advertising Alliance: optout.aboutads.info, you can go to https://www.youradchoices.com/appchoices, and download the AppChoices mobile app, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.

We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.

Change the settings of your mobile device. Use your mobile device settings to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.

For iOS 14.5 or Higher: Go to your Settings > Select Privacy > Select Tracking > Disable the "Allow Apps to Request to Track" setting.

For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable "Opt out of interest-based advertising."

Block cookies and similar technologies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. You can also configure your device to prevent images from loading to prevent web beacons from functioning.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Changes to the Cookie and Similar Technologies Policy
We reserve the right to modify this Cookie and Similar Technologies Policy at any time. If we make material changes to this Cookie and Similar Technologies Policy, we will notify you by updating the date of this Cookie and Similar Technologies Policy, posting it on the Service or providing any notice required by applicable laws. Any modifications to this Cookie and Similar Technologies Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). We recommend that you review the Cookie and Similar Technologies Policy each time you visit our Service to stay informed of our privacy practices.

Contact Us
If you have any questions or comments about our Cookie Policy or the terms mentioned, you may contact us at any time:

Send an email to ME's Data Protection Office - privacy@MESUPERSTORES.com



This Privacy Notice Addendum for California Residents (the “CA Privacy Notice”) supplements the information contained in the ME SUPERSTORES Digital, Inc. Privacy Notice (the “Privacy Notice”), and applies solely to residents of California, including job applicants, (“consumers” or “you”). Job applicants who receive an offer of employment may receive additional requests for information along with additional privacy notices. This CA Privacy Notice does not apply when we are acting as a service provider and processing personal information on behalf of our customers. 
In addition to the rights described, where the California Consumer Privacy Act 2018 (“CCPA”) or related data protection laws apply, you may: 
• Request to know the categories of personal information we collect about you, as well as the sources from which the personal information is collected; the business or commercial purpose of our collection; the categories of third parties with whom we provide your personal information; and the specific pieces of personal information we hold about you.
• Request certain information regarding the opt out of our disclosure of your personal information to third parties.
• Request that we delete the personal information we hold about you in certain limited circumstances.
Information We Collect as a Business Under the California Consumer Privacy Act (“CCPA”)
We collect personal information, meaning information that identifies, relates to, references, describes, or is capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular consumer or device. For the purposes of this CA Privacy Notice, personal information does not include: 
• Publicly available information from government records. 
• Deidentified, aggregated or anonymized information that is maintained in a form that is not capable of being associated with or linked to a consumer.
We collect personal information from and about consumers for a variety of business purposes. To learn more about the types of personal information we collect, the sources from which we collect or receive personal information, and the purposes for which we use this information, please refer to the “Categories of Information We Collect From You” and “How We Use Your Information” sections in our Privacy Notice. 
In the last 12 months, we have collected the following categories of personal information from the sources and for the purposes stated below.
Categories and Examples of Personal Information Collected
We collect this information from you when you attend conferences, visit our websites, establish an account or use our online job application portal. We use this information to stay in contact with you for business purposes, confirm your identity and authenticate you, during the job application process and to satisfy regulatory requirements.

Personal Identifiers: Name, alias, date of birth, driver’s license or state identification card number or passport number.
Contact Information: home, postal or mailing address, home phone number, cell phone number email address, or other similar identifiers.
Commercial Information: Services purchased and information relating to your use of our Services.
Internet/Network Information: IP address, browser or device information.
Other Personal Information: Information you provide to us when you register for or attend an event organized or hosted by us, information you permit us to see when interacting with us through social media, or comments and opinions you provide to us such as when you post on message boards, blogs or complete an online form.
Inferences: Information generated from your use of the websites reflecting predictions about your interests and preferences.
Sensitive Personal Information: Certain information such as social security, driver's license, state identification card, or passport number may be collected to confirm your identify or facilitate payment. However, we do not use or disclose the information for any reason except as necessary to perform the Service requested, process your job application or meet our legal obligations.
Categories and Examples of Information Collected from Job Applicants
Pre-Hire Information: Information provided in your job application or resume, information gathered as part of background screening and reference checks, information recorded in job interview notes by persons conducting job interviews for the company, information contained in candidate evaluation records and assessments, information in work product MEples you provided, voluntary disclosures by you, and Wage Opportunity Tax Credit (WOTC) information.
Protected Classifications: Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, physical or mental disability, medical condition, veteran or military status, familial status, language, or union membership when volunteered or required by law.
Employment History: Information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.
Inferences: Based on analysis of the personal information collected, we may develop inferences regarding a job applicants’ preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes for purposes of employment.
Education Information: Information contained in your resume regarding educational history and information in transcripts or records of degrees and vocational certifications obtained.
How We Use Personal Information and Sensitive Personal Information of Job Applicants
The Personal Information and Sensitive Personal Information we collect from job applicants, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes:
• To fulfill or meet the purpose for which you provided the information. For example, if you provide your name and contact information to become an employee, we will use that Personal Information in connection with that process.
• To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records), as well as local, state, and federal law, regulations, ordinances, guidelines, and orders relating to COVID-19.
• To manage and process payroll and/or company travel and expenses.
• To evaluate job applicants and candidates for employment or promotions.
• To obtain and verify background checks on job applicants and employees and to verify employment references.
• To evaluate, make, and communicate decisions regarding an employee’s employment, including decisions to hire, terminate, promote, demote, transfer, suspend or discipline.
• To communicate with employees regarding employment application related matters such as upcoming deadlines, action items, and other alerts and notifications.
• To engage in corporate transactions requiring review or disclosure of employee records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the company.
• To communicate with an employee’s family or other contacts in case of emergency or other necessary circumstance.
• To provide Services to corporate customers who may request certain pieces of information about a company employee (such as name, phone number, and headshot) to permit the employee access or security clearance to their facility in advance of the company employee being dispatched to provide Services at the customer’s facility.
Retention of Personal Information of Job Applicants
The company will retain each category of Personal Information in accordance with our data retention schedule. For more information please email privacy@MESUPERSTORES.com.
Where We Obtain Personal Information
We obtain the categories of personal information listed above from the following sources:
• Directly from you;
• From our business partners and affiliates;
• From third parties whom you direct to share information with us; and
• From your online browsing and usage activity on our websites.
Purposes for Collecting Personal Information
We may collect, use or disclose personal information about you for one or more of the following business and/or commercial purposes: 
• To provide the requested Services to you; 
• To take actions reasonably anticipated within the context of your employment application;
• To provide you with useful content; 
• To ensure the proper functioning of our Services; 
• To offer and improve our Services;
• To provide you with requested information or technical support; 
• To facilitate your movement through our websites or your use of our Services;
• To do a better job of advertising and marketing our Services (subject to your consent where required by applicable law);
• To advertise and market third party products and Services (subject to your consent where required by applicable law); 
• To diagnose problems with our servers or our Services;
• In connection with our security and compliance programs; 
• To administer our websites; 
• To communicate with you; 
• To target current or prospective customers with our Services through online advertisements served on third-party sites by third-party vendors, such as Google (subject to your consent where required by applicable law); and 
• To assist us in offering you a personalized experience or otherwise tailor our Services to you.
Disclosure of Personal Information
In the previous 12 months, we have disclosed the categories of personal information we collect to the following third parties for the business purpose set out in the table below.
Categories and Examples of Personal Information Collected and Disclosed to Third Parties
Identifiers: Service providers and vendors, partners, authorized users within your organization and other members
our corporate family.
Commercial Information: Service providers and vendors, partners, authorized users within your organization and
other members of our corporate family.
Internet/Network Information: Partners and other members of our corporate family.
Other Personal Information: Third party service providers, vendors  and partners.
Inferences: Third party service providers and vendors, partners and other members of our corporate family.
Sale of Personal Information
When you interact with our websites, we may use, or authorize third-party partners and service providers to use, cookies, web beacons and similar technologies to improve your experience with us. These technologies can collect personal information about you that can be used by us and/or our authorized third-party partners and service providers. Using your personal information in this way may constitute a “sale” under the CCPA. 
Communicating Personal Information
We do not “share” personal information with third parties for cross-context behavioral advertising.
Pursuant to the CCPA, in the preceding 12 months, we have sold the following categories of personal information for the purpose of showing you ads about ME SUPERSTORES’s Services: 
• Identifiers; and
• Internet or other similar network activity
If you’d like to opt out of the sale of your personal information, please go to the site page of your account, or brand, and click  on the Cookie Settings link in the footer of that page to update your Cookie Settings. 
Except as provided above, we do not sell personal information to third parties.
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. If you are using an authorized agent, please note that you will be required to verify your identity and provide written confirmation that you have authorized the agent to make a request on your behalf. For requests to access or delete, we may require you to verify your identity directly with us, and directly confirm with us that you provided the authorized agent permission to submit the request.
If you’d prefer a hard copy of this CA Privacy Notice or to access it as a PDF, this site permits you to print it to PDF or to a printer.
Your California Privacy Rights
As a California resident, you may be able to exercise the following rights with respect to your personal information that we have collected, subject to certain exceptions:
The Right to Know
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon our verification of your identity:
• The specific pieces of personal information we have collected about you;

• The categories of personal information we have collected about you;

• The categories of sources of your personal information;

• The categories of personal information that we have disclosed to third parties for a business purpose, and the categories of recipients to whom this information was disclosed;

• The categories of personal information we have sold about you (if any), and the categories of third parties to whom the information was sold; and

• The business or commercial purposes for collecting or, if applicable, selling the personal information.
The Right to Request Deletion
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
The Right to Opt Out of the Sale of Your Personal Information
You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future. You may opt out here.
The Right to Non-Discrimination
You have the right to non-discrimination for exercising these rights.
“Shine the Light”
California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to a third party for the third party’s direct marketing purposes.
How to Exercise Your California Consumer Rights
To exercise your California Consumer Rights, please submit a request to us by:
• Submitting a request through our DSAR portal  here ;
• Logging into your online account manager;
• Visiting our Privacy Center;
• Calling the toll free phone number or clicking the “contact us” link located on the homepage for the Services you receive from us; or
• Sending an email to privacy@ME SUPERSTORES.com.
If you’d like to opt out of the sale of personal information, please go to the site page of your account, or brand, and click   on the Cookie Settings link in the footer of that page to update your Cookie Settings. 
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. If you are using an authorized agent, please note that you will be required to verify your identity and provide written confirmation that you have authorized the agent to make a request on your behalf. For requests to access or delete, we may require you to verify your identity directly with us, and directly confirm with us that you provided the authorized agent permission to submit the request.
If you’d prefer a hard copy of this CA Privacy Notice or to access it as a PDF, this site permits you to print it to PDF or to a printer.
ME SUPERSTORES as a Service Provider
ME SUPERSTORES acts as a service provider to its customers. When acting in this capacity, we process personal information on behalf of our customer, and we have no direct relationship with the end-users who use our customers’ Services or products or visit our customers’ websites.
If you are an end-user of one of our customers whose personal information we process and you are seeking to exercise your rights under the CCPA, you should contact our customer directly.

 
ME Privacy Policies: ME Privacy Policy
Effective from March 3, 2024
Welcome to MESUPERSTORES.com’s Privacy Policy
1. Please read carefully
ME SUPERSTORES.com cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how ME SUPERSTORES.com Ltd., together with its affiliated companies worldwide (“ME SUPERSTORES”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all ME SUPERSTORES users, including unregistered visitors, registered users, and premium users (collectively, “Users”, “you”, or “your”), and to all ME SUPERSTORES services, including our websites (including www.ME SUPERSTORES.com and any of its subdomains, the “Website”), web applications (“ME SUPERSTORES Apps”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.
Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us here.
#ItsThatEasy
This policy describes our privacy practices – what Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that Personal Information.

By accessing or using any of our Services, you acknowledge that you have read this Privacy Policy.
 
What ‘Personal Information’ do we collect?
2.1. User information:
To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:
1. Information you provide us. When you register for our Services, sign up for any ME SUPERSTORES events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., ME SUPERSTORES’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).
2. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc
3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.
#ItsThatEasy
To provide our Services, we collect Personal Information about our Users.
The Personal Information comes from you when you visit or use our services, Personal Information we collect automatically, and Personal Information we collect from other sources.
2.2. Users of users ‘Personal Information’
We may also collect Personal Information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf (as further described in Section ‎6 below).
2.3. ME SUPERSTORES jobs applicant information
We also collect information that is provided to us by ME SUPERSTORES jobs candidates (“Applicants”), when they apply to any of the open positions published at https://www.ME SUPERSTORES.com/jobs, by e-mail or otherwise (as further described in our Privacy Policy for Job Applicants).
3. Why do we collect such ‘Personal Information’
We use your Personal Information for the following purposes:
1. To provide and operate the Services;
2. .To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
3. To provide our Users with ongoing customer assistance and technical support;
4. To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);
5. To help us to update, expand and analyze our records to identify new customers;
6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
7. To analyze our performance and marketing activities;
8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
9. To provide you with professional assistance.
10. To enhance our data security and fraud prevention capabilities; and
11. To comply with any applicable laws and regulations.

We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering how applications might appear when you visit the ME SUPERSTORES App Market). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.

We use your Personal Information for the purposes set out in Section 3 where:
1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with a website builder, to provide you with our customer assistance and technical support);
2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or
3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of ME SUPERSTORES by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.
#ItsThatEasy
We use the Personal Information we collect about you to provide our services and make them better and safer.

We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.
 

How we share your ‘Personal Information’
We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:
Third Party Service Providers: ME SUPERSTORES has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

In case that ME SUPERSTORES shares personal data with a Third Party Service Provider that provides AI services, ME SUPERSTORES will ensure that the Third Party Service Provider is under a contractual obligation not to use the data in order to train or improve its AI models.
4.1.
#ItsThatEasy
We may share the Personal Information of our Users and Users-of-Users with various third parties, including certain service providers and law enforcement officials.

The Personal Information may be shared solely in accordance with this policy.
Law Enforcement, Legal Requests and Duties: ME SUPERSTORES may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.
4.2.
Protecting Rights and Safety: ME SUPERSTORES may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of ME SUPERSTORES, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.
4.3.
ME SUPERSTORES Subsidiaries and Affiliated Companies: We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with ME SUPERSTORES.com Inc., our US-based subsidiary, in the course of facilitating and providing you (and your Users-of-Users) with our Services.
Sharing Personal Information by ME SUPERSTORES subsidiaries and affiliated companies in the European Union, the United Kingdom and Switzerland with ME SUPERSTORES’s subsidiaries located outside these regions will only take place under an approved transfer mechanism, such as the relevant Standard Contractual Clauses.
4.4.
In connection with a change in corporate control: In addition, should ME SUPERSTORES or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.
4.5.
Upon Your Further Direction: The ME SUPERSTORES Services enable you, through different techniques, to engage and procure various third party services, products and tools for enhancing your web or mobile sites, including, without limitation, applications and widgets offered to you by third parties through the ME SUPERSTORES Website (including the ME SUPERSTORES App Market), eCommerce payment providers, third party designers who may assist you with your website, etc. (collectively, “Third Party Services”). If you choose to engage with such Third Party Services, they may have access to and process Personal Information of your Users-of-Users collected through your web or mobile sites. For example:
a) Framed Pages: our Services may enable you to integrate Third Party Services directly into your web or mobile sites, such as via page framing techniques to serve content to or from Third Party Services or other parties (“Frames”). In these circumstances, the Third Party Services may collect Personal Information from your Users-of-Users.

b) App Market Developers: We allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the ME SUPERSTORES App Market (“Third Party App(s)”) to Users, which you may integrate into your web or mobile sites. Each Third Party Developer is bound by the ME SUPERSTORES App Market Partner Agreement, which among other things, restricts the ways in which such developers may access, store, share, and use the Personal Information you and/or your Users-of-Users provide to them.

c) Social Media Features: Our Services may enable you to integrate certain Social Media features, widgets, and single sign on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) into your web or mobile sites. These Social Media Features may collect certain Personal Information from your Users-of-Users such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a third party or directly on our Services.

Please note that in the examples listed above in this Section 4.6, ME SUPERSTORES merely acts as an intermediary platform allowing you to procure the services of such Third Party Services (including, but not limited to, Third Party Developers, Third Party Apps and Social Media Features) with which you are interacting directly, and at your discretion. In this respect, ME SUPERSTORES acts as a service provider to you, disclosing information to the Third Party Services on your behalf. ME SUPERSTORES will share your Users-of-Users’ Personal Information with Third Parties Services only upon your direction or with your permission and is not, and shall not be, in any way responsible for such Third Party Services processing of such Personal Information, or liable with respect thereto.

ME SUPERSTORES does not control and is not responsible for the actions or policies of any Third Party Service, and your use of any Third Party Service is at your own risk. We encourage you to review any privacy policy accompanying a Third Party Service and ask such Third Party Service for any clarifications you may need before deciding to install and/or use their services.
4.6.
 
Where do we Store/Process your ‘Personal Information’?
ME SUPERSTORES processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why ME SUPERSTORES conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.
5.1.
User's personal information is controlled by ME SUPERSTORES.com Ltd. in Israel, which the European Commission considers as a country offering an adequate level of protection for the Personal Information of E.U. Member State residents (see here).
5.2.
If you are in Europe, the U.K., or Switzerland, when we transfer your Personal Information to a location outside of Europe, We will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Standard Contractual Clauses are in place (i.e., the applicable module of the Standard Contractual Clauses for the transfer of personal data to third countries pursuant to Regulation (E.U.) 2016/679 of the European Parliament and of the Council from June 4, 2021, as available here, and the ICO’s International Data Transfer Addendum to the E.U. Commission Standard Contractual Clauses version B1.0, in force from 21 March 2022, as it is revised under Section ‎‎18 of its Mandatory Clauses), or (iii) we comply with Data Privacy Framework as applicable to data transfers to the United States and specified in clause 5.4 below, or (iv) we use another legally recognized transfer mechanism in the applicable jurisdiction.
5.3.
#ItsThatEasy
We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by ourselves or with the help of our affiliates and service providers.
ME SUPERSTORES’s data storage providers are contractually committed to protect and secure your data.
Among other things, ME SUPERSTORES will ensure that there is the adequate level of protection or that relevant Standard Contractual Clauses are in place for the international transfer of our EU users’ data.
When ME SUPERSTORES transfers E.U. Personal Information to a third country that the European Commission did not find will adequately protect your information, ME SUPERSTORES ensures that it has taken additional measures to comply with the European data protection laws.
Data Privacy Framework: ME SUPERSTORES and its covered entities DeviantArt, Inc., InkFrog, Inc, Modalyst, Inc and SpeedTab, Inc, complies with Data Privacy Framework (“DPF”) that embeds the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce, European Commission, UK Government, and Swiss Federal Administration regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom (and Gibraltar), and Switzerland to the United States. ME SUPERSTORES has certified to the U.S. International Trade Administration (ITA), within the U.S. Department of Commerce that it adheres to the Data Privacy Framework Principles. If there is any conflict between the terms in this Policy and the Data Privacy Framework Principles, the Data Privacy Framework Principles shall govern. ME SUPERSTORES’s commitment to subject the personal information described in this Policy to the Data Privacy Framework is subject to the enforcement and investigative powers of the United States Federal Trade Commission.

To learn more about the Data Privacy Framework Program visit https://www.dataprivacyframework.gov, and to view our certification, please click here.

ME SUPERSTORES may share personal information with third parties under certain circumstances described in this Policy, subject to obligations under the Data Privacy Framework Principles extend to third parties acting as agents who help us run our business and provide services, and ME SUPERSTORES remains liable should a third party acting as our agent process personal information subject to this Policy in a manner inconsistent with this Policy, except where ME SUPERSTORES is not responsible for the event giving rise to the damage.

In compliance with the Data Privacy Framework Principles, ME SUPERSTORES.com commits to resolve complaints about our collection or use of your personal information. E.U., UK and Swiss individuals with inquiries or complaints regarding our Data Privacy Framework policy should first contact us at: privacy@ME SUPERSTORES.com.

ME SUPERSTORES.com commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.

ME SUPERSTORES.com has further committed to refer unresolved Data Privacy Framework complaints to an alternative dispute resolution provider located in the United States. If you have an unresolved privacy, or data use, concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider TRUSTe at https://feedback-form.truste.com/watchdog/request for more information or to file a complaint. The services are provided at no cost to you.

If you have such an unresolved complaint, under the recourse mechanism you may contact the applicable EU Data Protection Authorities (free of charge). ME SUPERSTORES commits to cooperate with the DPAs and comply with the advice given by such authorities.

If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may - under certain conditions described on the Data Privacy Framework website - invoke binding arbitration when other dispute resolution procedures have been exhausted. For more information on this option, please see Annex I of the Data Privacy Framework Principles.
5.4
 
Users-of-users’ ‘Personal Information’
ME SUPERSTORES may collect, store and process certain Personal Information of Users-of-Users (“Users-of-Users Information”), solely on our Users’ behalf and at their direction. For example, each of our Users is able to import their email contacts from third-party services like Gmail, or otherwise collect and manage contacts via their User Website. Such contacts are then stored with ME SUPERSTORES, on the User’s behalf.

For such purposes, ME SUPERSTORES serves and shall be considered as a “Processor” and not as the “Controller” (as both such capitalized terms are defined in the European Union General Data Protection Regulation (“GDPR”)) of such Users-of-Users Information.

The Users controlling and operating such User Websites shall be considered as the “Controllers” of such Users-of-Users Information, and are responsible for complying with all laws and regulations that may apply to the collection and control of such Users-of-Users Information, including all privacy and data protection laws of all relevant jurisdictions.

The Processing of the Users-of-users’ Personal Information shall take place within the territory of the European Union, Israel or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection and such processing and transfer will be in accordance to the Data Processing Addendum – Users (“DPA"). Any transfer to and Processing in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be conducted under an approved transfer mechanism, as detailed in the DPA.

You are responsible for the security, integrity and authorized usage of Personal Information about Users-of-Users’, and for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Personal Information.

ME SUPERSTORES cannot provide legal advice to Users or their Users-of-Users, however we do recommend that all Users publish and maintain clear and comprehensive privacy policies on their User Websites in accordance with any applicable laws and regulations, and that all Users-of-Users carefully read those policies and make sure that they understand and, to the extent required by applicable law, consent to them.

For more information on how Users-of-Users Personal Information may be handled by ME SUPERSTORES (which may be relevant for any specific notice you provide to and/or consent you obtain from your Users-of-Users), please see Sections 4, 12 and 13.

If you are a visitor, user or customer of any of our Users, please read the following: ME SUPERSTORES has no direct relationship with Users-of-Users whose Personal Information it processes. If you are a visitor, user or customer of any of our Users, and would like to make any requests or queries regarding your Personal Information, please contact such User(s) directly. For example, if you wish to request to access, correct, amend, or delete inaccurate Personal Information processed by ME SUPERSTORES on behalf of its Users, please direct your query to the relevant User (who is the “Controller” of such data). If ME SUPERSTORES is requested by our Users to remove any Users-of-Users’ Personal Information, we will respond to such requests in a timely manner upon verification and in accordance with applicable law (for example, thirty (30) days under the GDPR). Unless otherwise instructed by our User, we will retain their Users-of-Users’ Personal Information for the period set forth in Section 12 below.
#ItsThatEasy
ME SUPERSTORES may collect and process Personal Information regarding the users of our users.
We do this solely on our users’ behalf, and at their direction.
Our users are solely responsible for their users-of-users information, including for its legality, security and integrity.
ME SUPERSTORES has no direct relationship with any of its users’ users. If you are a user-of-user, please contact the ME SUPERSTORES site owner directly.
 
ME Privacy Policies: Use of cookies and other third-party technologies
We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

You can learn more about how we use cookies and similar technologies and how you can exercise control over them in our Cookie Policy.

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
#ItsThatEasy
We and certain third party services may use cookies and similar tracking technologies throughout our services.
These technologies are used mostly for stability, security, functionality, performance and advertising purposes.
 
ME Privacy Policies: Communications from ME SUPERSTORES

8.1. Promotional messages
We may use your Personal Information to send you promotional content and messages by e-mail, text messages, notifications within our platform, marketing calls and similar forms of communication from ME SUPERSTORES or our partners (acting on ME SUPERSTORES’s behalf) through such means.

If you do not wish to receive such promotional messages or calls, you may notify ME SUPERSTORES at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.
#ItsThatEasy
We may send you promotional messages and content.
You can easily opt-out of receiving promotional messages by contacting us or unsubscribing.
8.2. Service and billing messages
ME SUPERSTORES may also contact you with important information regarding our Services, or your use thereof. For example, we may send you a notice (through any of the means available to us) if a certain Service is temporarily suspended for maintenance; reply to your support ticket or e-mail; send you reminders or warnings regarding upcoming or late payments for your current or upcoming subscriptions; forward abuse complaints regarding your User Website; or notify you of material changes in our Services.

It is important that you are always able to receive such messages. For this reason, you are unable to opt-out of receiving such Service and Billing Messages unless you are no longer a ME SUPERSTORES User (which can be done by deactivating your account).
We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.
9. Your rights in relation to your ‘Personal Information’
ME SUPERSTORES believes that it is imperative that all ME SUPERSTORES users have control over their Personal Information. Therefore, depending on the way you use the ME SUPERSTORES Services, you may have the right to request access to, receive a copy of, update, amend or delete, port certain Personal Information to another service, restrict, or object to certain uses of your Personal Information (for example, for direct marketing purposes). Further, when we rely on your consent for processing of your Personal Information (for instance, for direct marketing) you can withdraw your consent at any time, and such withdrawal will take effect from thereon.

ME SUPERSTORES will not charge you more if you exercise any of these rights and will continue to provide you with the same level of service.

If you are a ME SUPERSTORES user, you can access and correct a lot of your Personal Information directly through your account, or via online forms ME SUPERSTORES makes available to you (as detailed below). You can also exercise your rights by sending your request to privacy@ME SUPERSTORES.com, mailing it to ME SUPERSTORES.com Ltd, Yunitsman 5 St, Tel Aviv, Israel, or reaching out to our customer care department. When we receive your right request, we may take steps to verify your identity before complying with the request to protect your privacy and security.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).

If you are a ME SUPERSTORES User, and you wish to receive a copy, access and/or request us to make corrections to the Personal Information that you have stored with us (either yours or your Users-of-Users’), or wish to request a list of what Personal Information (if any) pertaining to you we disclosed to third parties for direct marketing purposes, please follow the instructions provided in these Help Center articles: “Retrieving Your ME SUPERSTORES Account Data” or "Permanently Deleting Your ME SUPERSTORES Account”. You can also mail your request to ME SUPERSTORES.com Ltd, Yunitsman 5 St, Tel Aviv, Israel. We will make reasonable efforts to honor your request promptly (unless we require further information from you in order to fulfil your request), subject to legal and other permissible considerations.

Please note that permanently deleting your ME SUPERSTORES account erases all of your Personal Information from ME SUPERSTORES's databases. After completing this process, you can no longer use any of your ME SUPERSTORES Services, your account and all its data will be removed permanently, and ME SUPERSTORES will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.
#ItsThatEasy
When it comes to your Personal Information you stored with us, you have the right to: access, receive a copy of, update, amend or delete your Personal Information, enjoy data portability (in certain cases) restrict, or object to certain uses of your Personal Information, withdraw consent you’ve given us before to processing.

Just reach out to us by e-mail, mail or through our customer care team, or, when available, fill out our dedicated form.

You may also correct and/or update your Personal Information through your user account, if you have one.

You can also delete your Personal Information by deleting your entire account. We will respond to your requests within a reasonable timeframe.
 
If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.

You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.
#ItsThatEasy
You can file a complaint with your local supervisory authority for data protection at any time. Please contact us first so we can try to resolve your concerns.
 
ME Privacy Policies: Data retention
We may retain your Personal Information (as well as your Users-of-Users’ Personal Information) for as long as your User Account is active, as indicated in this Privacy Policy, or as otherwise needed to provide you with our Services.

We may continue to retain your Personal Information after you deactivate your User Account and/or cease to use any particular Services, as reasonably necessary to comply with our legal obligations, to resolve disputes regarding our Users or their Users-of-Users, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
#ItsThatEasy
We may keep your Personal Information for as long as your account is active, and longer as needed (for example, if we are legally obligated to keep it longer, or need it to protect our interests).
 
ME Privacy Policies: Security
ME SUPERSTORES has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

Regardless of the measures and efforts taken by ME SUPERSTORES, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Personal Information or any other information you upload, publish or otherwise share with ME SUPERSTORES or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.
Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

If you have any questions regarding the security of our Services, you are welcome to contact us here.
#ItsThatEasy
ME SUPERSTORES values the security of our customers' Personal Information and we do everything in our power to protect it.
However, as we can’t guarantee absolute protection – we encourage you to be careful, set a strong password for your account, and avoid submitting any sensitive information which, if exposed, could cause you major harm.
 

ME Privacy Policies: Third-party websites
Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.
 
ME Privacy Policies: ME SUPERSTORES jobs applications
ME SUPERSTORES welcomes all qualified Applicants to apply to any of the open positions published at https://www.ME SUPERSTORES.com/jobs, by sending us their contact details, CV, and other relevant information via the application form on our Website. ME SUPERSTORES will handle this data in accordance with our Privacy Policy for Job Applicants.
We welcome all qualified job seekers to apply to any of our open positions, by sending us their contact details and CV.
We will use such Personal Information solely for our internal recruitment, employment and business purposes.
 
ME Privacy Policies: Public forums and user content
Our Services offer publicly accessible blogs, communities and support forums. Please be aware that any Personal Information you provide in any such areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blogs, communities or forums, feel free to contact us here. In some cases, we may not be able to remove your Personal Information from such areas. For example, if you use a third party application to post a comment (e.g., the Facebook social plugin application) while logged in to your related profile with such third party, you must login into such application or contact its provider if you want to remove the Personal Information you posted on that platform.

In any event, we advise against posting any Personal Information (via any means) you don’t wish to publicize.

If you upload any user content to your User Account or post it on your User Website and provide it in any other way as part of the use of any Service, you do so at your own risk.
We have put adequate security measures in place to protect your Personal Information. However, we cannot control the actions of other Users or members of the public who may access your User Content, and are not responsible for the circumvention of any privacy settings or security measures you or we may have placed on your User Website (including, for instance, password-protected areas on your User Website). You understand and acknowledge that, even after its removal by you or us, copies of User Content may remain viewable in cached and archived pages or if any third parties (including any of your Users-of-Users) have copied or stored such User Content. To clarify, we advise against uploading or posting any information you do not wish to be public.
#ItsThatEasy
Avoid posting any Personal Information to any of the public areas on our Services, or to your own website, if you don’t want it to become publicly available.
 
ME Privacy Policies: Updates and interpretation
We may update this Privacy Policy as required by applicable law, and to reflect changes to our Personal Information collection, usage and storage practices. If we make any changes that we deem as “material” (in our sole good faith discretion), we will notify you (using one of the notification methods set forth in Section 15.3 of the Terms of Use) prior to the change becoming effective. In relation to any updated Privacy Policy, we will, as required by applicable law, notify you, seek your consent and/or take any other measures. We encourage you to periodically review this page for the latest Information on our privacy practices. Unless stated otherwise, our most current Privacy Policy applies to all information that we have about you and your Users-of-Users, with respect to our Website, ME SUPERSTORES Apps, Mobile Apps and other Services.

Any heading, caption or section title contained herein, and any explanation or summary under the right “#ItsThatEasy” column, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way.

This Privacy Policy was written in English, and may be translated into other languages for your convenience. You may access and view other language versions by changing your ME SUPERSTORES Website language settings. If a translated (non-English) version of this Privacy Policy conflicts in any way with its English version, the provisions of the English version shall prevail.
We may change this policy at any time. We will notify you of changes as required by applicable law.

Only the left column is legally binding (this column is just for clarity).

Translated (non-English) versions of these terms are provided for convenience only.
 
ME Privacy Policies: Additional Information for U.S. State Residents
This section of our Privacy Policy details what Personal Information we collect about you under U.S. applicable privacy laws and regulations, the sources of the Personal Information, the purposes of use and disclosure, and the categories of third parties that may receive that Personal Information. The information in this section applies to you if you are a U.S. resident in a state with an applicable privacy law or regulation.

Please read this section in combination with the other sections of this Privacy Policy for a complete understanding of how we collect, use, and disclose your personal information.
Your Rights and how to exercise them:
Here is a brief overview of your rights:

• Right to Delete Your Information: Upon your request, we will delete the personal information we have collected from you, subject to certain legally permissible exceptions.
o Please follow the instructions provided in this Help Center article: <"Permanently Deleting Your ME SUPERSTORES Account">, which explains how to delete your Personal Information. You can also choose to request the deletion through this web form or by contacting us as described in this Privacy Policy.

• Right to Know and Access Your Personal Information: You have the right to ask us to confirm whether we process your personal information and for a copy of the personal information we maintain about you.
o Please follow the instructions provided in this Help Center article: <"Retrieving Your ME SUPERSTORES Account Data">, which explains how you can retrieve your Personal Information. You can also submit a request to access your Personal Information through this web form or by contacting us as described in this Privacy Policy

• Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information about you. Some personal information can be directly changed or corrected by you through our apps and websites.
o For any questions, you can reach out to us using the method described in this Privacy Policy

• Right to Opt Out of the Sale of Your Personal Information: You can tell us not to "sell" your personal information according to applicable law, even though we don't technically sell your information in the traditional sense. We may share certain categories of Personal Information with our Third Party Service Providers. However, the current regulation uses a very broad (and somewhat scary) definition of “Sale”."
• Right to Limit Use of Your Personal Information for Targeted Advertising (defined in California as “Sharing”): You can ask us not to use or disclose your personal information for targeted advertising. Just visit our Do Not Sell or Share My Personal Information page. You also can use the Global Privacy Control to signal your opt-out preference. To learn more about the GPC please visit https://globalprivacycontrol.org.


No Discrimination. ME SUPERSTORES does not discriminate against any individual for exercising their rights under this section.

If we deny your request or cannot fulfill it, you may appeal our decision by contacting us as described in this Privacy Policy to ask us to review your request again. Your communication should include “Appeal” in the subject line.
 
ME Privacy Policies: Categories of Information:
In the last 12 months, we collected the following categories of personal information (the same categories we collect from all users globally):

• Personal and online identifiers
• Commercial and transactions information
• Record-keeping information
• Internet or other electronic network activity information
• Non-precise Geolocation data (IP address, only)
• Audio, electronic, visual, or similar information
• Inferences drawn from the above information
 
ME Privacy Policies: Sources of Information
We collect Personal Information:
• You provide us when you register for our Services, sign up for any ME SUPERSTORES events, subscribe to our blog(s) or newsletter(s), purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channels

• When you use the Services by visiting, downloading, and/or using any of our Services.

• From third-party sources, such as security providers, fraud detection services, social media platforms, lead enhancement companies, advertising and marketing partners.
 
ME Privacy Policies: Disclosure of Information for Business Purposes:
In the past 12 months, we may have disclosed each of the categories of personal information listed above to our affiliates, Third Party Service Providers, social media platforms, advertising partners, analytics partners, and promotional partners.
Sales or Sharing of Your Information:
Note: for sure, we're not out there auctioning off your data to the highest bidder.
We may have "sold" (using that rather broad and dramatic term as defined by U.S. privacy laws and regulations) or shared the categories of Personal Information listed above in the past 12 months to our affiliates, Third Party Service Providers, promotional partners, advertising partners, analytics partners, and social media platforms.

ME SUPERSTORES does not knowingly collect, use, sell or share the Personal Information of children under the age of 16.
Sensitive Personal Information:
We may process Sensitive Personal Information in accordance with applicable laws and do not use or disclose Sensitive Personal Information in any way that would require us to provide an opt-out opportunity under the applicable laws.
Retention of Information:
We retain your Personal Information for the time period reasonably necessary to achieve the purposes described in this Privacy Policy, or any other notice provided at the time of collection.

To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.
 
ME Privacy Policies: Responsible Disclosure and Accessibility Policies
Responsible Disclosure Policy
Learn more about our Responsible Disclosure Policy or submit any suspected vulnerability to the ME Information Security Team.
ME Accessibility Policy
ME is committed to making our website accessible for all customers, including those with disabilities.
Consistent with this goal, we have taken several steps to enhance our site and increase its usability by those who access the web using assistive technology. Our efforts are guided by the Web Content Accessibility Guidelines, version 2.1, Level AA (WCAG 2.1 AA). We will continue to enhance our digital properties to deliver accessible experiences.
If you experience difficulty accessing our website content, reach out to our Customer Care associates
 
ME SUPERSTORES LLC Terms of Use

Thank you for using ME SUPERSTORES LLC..
These Terms of Use (“Terms”) contain the rules and restrictions that govern your use of our applications, products, services and websites (“Services”). These Terms form a binding agreement between you and us. By completing the registration process and/or browsing the Services, you represent that (1) you have read, understand and agree to be bound by the Terms; (2) you are of legal age to form a binding contract with us; (3) you have the authority to enter into the Terms personally; and (4) if you are using the Services on behalf of a company or other entity, (a) you agree that “you” includes you and that entity, (b) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (c) you agree to these Terms on the entity’s behalf. You should not access or use the Services unless you agree to be bound by all of these Terms.
1. Overview
1.1 These Terms are between you and ME
1.2 MEInc. is referred to in these Terms and Policies (as defined below) as “we” or “us”. For purposes of these Terms and Policies, we also refer to:
• Our website and mobile apps, which may offer features, products, services or content, including exchanges of information, as “ME SUPERSTORES LLC” or “our app”;
• End users, including visitors to ME SUPERSTORES LLC and those who use ME SUPERSTORES LLC to purchase products as “you.”
1.3 We and our affiliates provide technical and operational support for our app. You may pay for multiple orders in one transaction on ME SUPERSTORES LLC. Multiple orders may be delivered together in one package.
1.4 Your use of, and participation in, certain Services are also subject to additional policies we may publish from time to time (“Policies”), including our Privacy Policy and our Cookie and Similar Technologies Policy. If the Terms are inconsistent with the Policies, the Policies shall control with respect to the relevant subject matter.
1.5 PLEASE BE AWARE THAT SECTION 19 BELOW CONTAINS PROVISIONS GOVERNING HOW DISPUTES BETWEEN YOU AND US WILL BE RESOLVED, INCLUDING WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF THE TERMS. SECTION 19 CONTAINS, AMONG OTHER THINGS, AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US BE RESOLVED BY BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS OF THE EFFECTIVE DATE OF THE AGREEMENT: (1) YOU AND WE WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST THE OTHER PARTY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND EACH OF US WAIVES OUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) EACH OF US IS WAIVING OUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL. IN SOME COUNTRIES YOU MAY HAVE ADDITIONAL RIGHTS AND/OR ELEMENTS OF THE ARBITRATION AGREEMENT MAY NOT APPLY TO YOU AS REQUIRED BY LAW.
1.6 PLEASE NOTE THAT THESE TERMS ARE SUBJECT TO CHANGE BY US IN OUR SOLE DISCRETION AT ANY TIME. When changes are made, we will publish a copy of the current Terms and any updated Policies available on ME SUPERSTORES LLC, and we will also update the “Last Updated” date at the top of the Terms. We encourage you to periodically review Terms and Policies for the latest version. Unless otherwise stated in such update, any changes to the Terms will be effective immediately for users of the Services without an Account and thirty (30) days after posting for users with Accounts. We may require you to provide consent to the updated Terms in a specified manner before further use of the Services is permitted. If you do not agree to any change(s) after receiving notice of such change(s), you shall stop using the Services. Otherwise, your continued use of the Services constitutes your acceptance of such change(s). PLEASE REGULARLY CHECK THE WEBSITE OR APPLICATION TO VIEW THE THEN-CURRENT TERMS.
2. User Requirements and Registration
2.1 To use the Services, you represent that you are at least eighteen (18) years old and of legal age to form a binding contract. Minors under 18 and at least 13 years of age are only permitted to use our Services through an Account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use ME SUPERSTORES LLC or the Services. Products for children’s use may be sold on ME SUPERSTORES LLC. However, these products are intended for sale to adults. Certain products may be intended for individuals of certain ages or “mature audiences” only. By ordering such products, you certify that you are old enough to view, use, own, or receive them. We are not responsible for third-party content that you may find offensive, indecent, or objectionable.
2.2 You may not use the Services if: (a) you cannot enter into a binding contract with us; (b) you are located in a country embargoed by your country of residence or other relevant country; (c) you are on any agency list of prohibited persons or entities, such as the U.S. Treasury Department's list of Specially Designated Nationals; or (d) you are banned from using the Services by us, in our sole discretion.
2.3 To access or use some of our Services, you may be required to create an account with us. When creating your account on ME SUPERSTORES LLC (“Account”), you agree to provide true, accurate, complete, and updated information about yourself, including contact details. You are responsible for keeping your registration information with us up to date. You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors, and you will accept full responsibility for any unauthorized use of the Services by minors. You may not select as your user name a name that you don't have the right to use, or another person's name with the intent to impersonate that person. You may not transfer your Account to anyone else without our prior written permission. You agree not to create an Account or use the Services if you have been permanently banned from any of the Services. You may not share your Account or password with anyone, and you agree to notify us immediately of any unauthorized use of your password or any other breach of security and to exit from your Account at the end of each session.
2.4 You may also register an Account by connecting through a social networking service (“SNS”) account and its credentials (an “SNS Account”). If you access the Services through a SNS as part of the functionality of the Services, you may link your Account with SNS Accounts by allowing us to access your SNS Account, as is permitted under the applicable terms and conditions that govern your SNS Account. You represent that you are entitled to grant us access to your SNS Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your SNS Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such SNS. By granting us access to any SNS Accounts, you understand that we may access, make available and store (if applicable) any Content (as defined below) that you have provided to and stored in your SNS Account (“SNS Content”) so that it is available on and through the Services via your Account. Unless otherwise specified in the Agreement, all SNS Content shall be considered to be User Submissions for all purposes of the Terms. Depending on the SNS Accounts you choose and subject to the privacy settings that you have set in such SNS Accounts, personal information that you post to your SNS Accounts may be available on and through your Account on the Services. Please note that if a SNS Account or associated service becomes unavailable, or our access to such SNS Account is terminated by the SNS, then SNS Content will no longer be available on and through the Services. You have the ability to disable the connection between your Account and your SNS Accounts at any time by accessing the “Settings” section of the Services. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE SNS PROVIDERS ASSOCIATED WITH YOUR SNS ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH SNS PROVIDERS, AND WE DISCLAIM ANY LIABILITY FOR PERSONAL INFORMATION THAT MAY BE PROVIDED TO US BY SUCH SNS PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH SNS ACCOUNTS. We make no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and we are not responsible for any SNS Content.
3. Rules and Restrictions
3.1 You agree to use the Services for your own use, and not on behalf of or for the benefit of any third party, and only in a manner that complies with these Terms, the Policies, and all laws and regulations applicable to you. If your use of the Services is prohibited by any applicable laws, then you are not authorized to use the Services. We are not responsible if you use the Services in a way that breaks the law.
3.2 You are responsible for all activity associated with your Account. Therefore, you must protect the security of your Account and password and not share them with any third party. You must notify us immediately of any unauthorized use or security breach of your Account.
3.3 You must not create multiple accounts.
3.4 Any sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, “Promotions”) made available through the Services may be governed by separate rules. If the rules for a Promotion conflict with these Terms, the Promotion rules will govern.
3.5 When using the Services, you agree and undertake not to take any action or make available any User Submissions through the Services that may:
(1) infringe or violate another person’s rights, including intellectual property rights;
(2) violate any of these Terms, the Policies, or applicable laws and regulations;
(3) engage in any unlawful, harmful, abusive, misleading, false, fraudulent, deceptive, threatening, harassing, defamatory, libelous, pornographic, obscene, profane or otherwise objectionable or discriminatory conduct;
(4) circumvent or attempt to circumvent any of these Terms, the Policies or other rules relating to the Services including the Promotions;
(5) constitute unauthorized or unsolicited advertising, or junk or bulk email;
(6) collect personal data from other users or use any such information collected from the Services;
(7) engage in any conduct that is likely to cause a security breach of your Account;
(8) obtain another user’s password, account, or other security information;
(9) use a third party's credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or your affiliation with any person or entity;
(10) violate or interfere with the proper functioning or security of any computer network;
(11) run any form of auto-responder or “spam” on the Services, any process that runs or is activated while you are not logged into the Services, or any process that otherwise interferes with the proper functioning of the Services (including by placing an unreasonable load on the Services' infrastructure through overloading, “flooding,” “mail bombing” or crashing the Services);
(12) potentially harm the Services, including but not limited to the violation of any security features of the Services, use of manual or automated software or other means to access, “crawl,” “scrape,” or “spider” any page, data, or portion of or relating to the Services or the introduction of viruses, worms or similar harmful code into the Services;
(13) copy or store any significant portion of the content on the Services without written consent from us;
(14) decompile, reverse engineer, or otherwise obtain the source code or underlying ideas or information of or relating to the Services;
(15) buy any products which you are not legally allowed to purchase or use;
(16) abuse any promotions, discounts, or other benefits offered by us, or manipulate the price of any listed products or interfere with listings; or
(17) attempt to do anything, or permit, encourage, assist, or allow any third party to do anything, prohibited in this list.
In addition to any other remedies available to us, a violation of any of the foregoing is grounds for:
(1) removal or refusal to post any User Submission for any or no reason in our sole discretion;
(2) cancellation of your purchases of products;
(3) cancellation of Rewards or payments due from us; and/or
(4) suspension or termination of your access or use of the Services.
If we become aware of any possible violations by you of the Terms, we reserve the right to investigate such violations. If, as a result of the investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. We are entitled, except to the extent prohibited by applicable law, to disclose any information or materials on or in the Services, including User Submissions, in our possession in connection with your use of the Services, to (i) comply with applicable laws, legal process or governmental request; (ii) enforce the Terms and Policies, (iii) respond to any claims that a User Submission violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of us, our users or the public, and all enforcement or other government officials, as we in our sole discretion believe to be necessary or appropriate.
4. Privacy
4.1 Our Privacy Policy provides information about how we collect, use, and disclose your personal information when you access, visit or use the Services. In connection with your use of the Services, you acknowledge and agree that we may collect, access, use, preserve and disclose your personal information (including your Account and user information) as described in our Privacy Policy and our Cookie and Similar Technologies Policy. The Privacy Policy is part of and is governed by these Terms and by agreeing to these Terms, you agree to be bound by the terms of the Privacy Policy and Cookie and Similar Technologies Policy.
5. Communications
5.1 You consent to receive communications from us electronically, such as emails, texts, mobile push notices, and notices and messages on or through the Services (“Push Messages”), and where required by law, we will obtain your opt-in consent to deliver such Push Messages. You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. Please check with your wireless service provider to determine what fees apply to your access to and use of the Services, including your receipt of Push Messages from us. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the Services on your mobile device, including for your receipt of Push Messages. You also acknowledge and agree that all terms and conditions, agreements, notices, disclosures, and other communications and documents that we provide to you electronically constitute and shall have the MEe legal effect as “in writing.” The foregoing does not affect your statutory rights, including but not limited to the Electronic Signatures in Global and National Commerce Act at 15 U.S.C. §7001 et seq. (“E-Sign”).
5.2 You agree that we may communicate with you at any email address or telephone number that you provide us, to: (i) notify you regarding your Account; (ii) troubleshoot problems with your Account; (iii) resolve a dispute; (iv) collect a debt; (v) poll your opinions through surveys or questionnaires; (vi) notify you regarding order, payment and delivery updates; (vii) send you authentication texts; or (viii) as otherwise necessary to service your Account or enforce these Terms, the Policies, applicable laws and regulations, or any other agreement we may have with you. Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send.
5.3 If you would like to receive our marketing materials via mobile texts and alerts, you may sign up to do so. By signing up, you acknowledge that we may send you promotional messages or other mobile messages from or on behalf of us, including one-time passcodes, notifications regarding your orders, our promotional messages, and abandoned cart reminders (enabled by using cookies we collect as described in these Terms) at the mobile number you provide us. Opting in for a program does not entail automatic opt-in for another. Message frequency varies and carriers are not liable for any delays or undelivered messages. Message and Data Rates may apply. You acknowledge that you are not required to consent to receive marketing texts as a condition of using the Services. If you wish to opt out of SMS texts from us, you can reply STOP to the corresponding number from your mobile device receiving the messages. However, you acknowledge that opting out of receiving texts may impact your use of the Services. If you would like to resume the subscription, reply UNSTOP to the corresponding number. We will not share your consent, opt-in and opt-out records with any third parties other than text messaging service providers and aggregators. You may also reply “HELP” for assistance. For further assistance, please contact us (1) if you are using a ME SUPERSTORES LLC website, at the appropriate email address on the “Contact us” page linked in the website footer, and (2) if you are using a ME SUPERSTORES LLC application, through the “Customer support” section in the “You” menu at the bottom of the home page.
5.4 If you wish to opt out of marketing emails, you can unsubscribe from our marketing email list by following the unsubscribe options in the marketing email itself.
5.5 Our communications with you may be through a third-party service provider. You acknowledge and consent that, subject to our Privacy Policy, your communications with us and our agents may be recorded, monitored and stored for quality control and training purposes, or to protect your and our interests.
6. User Submissions
6.1 “User Submission” means anything posted, uploaded, shared, submitted, stored, or otherwise provided by you through the Services, including suggestions, comments, reviews, ratings, photos, videos, or other feedback or materials, and may be viewable by other users. Any User Submission posted by you in your Account may not contain nudity, violence, sexually explicit, or offensive subject matter as determined by us in our sole discretion.
6.2 For all User Submissions, you grant us a fully-paid, royalty-free, perpetual, irrevocable, non-exclusive, transferable, sublicensable, worldwide right (including any moral rights) and license to use, license, store, display, reproduce, save, modify (e.g. to make sure the User Submission is viewable on different systems and devices), create derivative works, publicly perform, publicly display, distribute, translate, or otherwise act with respect to such User Submissions as we determine is necessary to operate, market, and advertise the Services, including to present, display, or perform such User Submissions in accordance with your preferences.
6.3 You acknowledge and agree that all User Submissions (including the user name under which you made them) are non-confidential and non-proprietary. We may freely display, disclose, reproduce, modify, license, transfer, distribute and otherwise use the User Submissions in any manner, without any restriction or compensation to you.
6.4 You warrant that you own or otherwise control all rights to the User Submissions and that our use of any User Submission will not infringe upon or violate the rights of any third party or violate any of the rules and restrictions contained in these Terms (including those included in Section 3 herein).
6.5 We do not endorse User Submissions, and they do not represent our views. We expressly disclaim any liability for User Submissions or damages resulting from them. We expect users to maintain a high level of integrity when submitting User Submissions that are viewable by other users, especially with respect to ratings and reviews of products. You undertake that the User Submissions that are viewable by other users are made truthfully in good faith and based only on your first-hand experience. You further undertake that you will prominently indicate if a User Submission was sponsored or paid for in any way. You acknowledge that we have no obligation to pre-screen User Submissions, although we reserve the right to pre-screen, refuse, exclude or remove any User Submission for any reason or no reason, at our discretion and without notice to you. By entering into these Terms, you hereby provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of your User Submissions. In the event that we pre-screen, refuse, exclude or remove any User Submissions, you acknowledge that we will do so for our benefit, not yours. Without limiting the foregoing, we shall have the right to remove any User Submissions that violate the Terms or are otherwise objectionable.
7. Ownership
7.1 You acknowledge and agree that all materials displayed, performed, or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and User Submissions (collectively, “Content”) are protected by copyright and/or other intellectual property laws throughout the world. You undertake to comply with all copyright notices, trademark rules, information, and restrictions contained in the Content, and not to copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, or otherwise use for any purpose any Content not owned by you without the prior consent of the owner of that Content.
7.2 We respect others' intellectual property rights, and we reserve the right to delete or disable Content alleged to be infringing upon another person’s intellectual property rights and to terminate the accounts of the alleged infringers. See our Intellectual Property Policy to learn how to report potentially infringing content.
7.3 You acknowledge and agree that we own or license the Services. You undertake not to modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, or otherwise exploit any of the Services, except as expressly provided in this Section 7.
7.4 Subject to your compliance with these Terms and all applicable policies, rules, and guidelines, and your payment of any applicable fees and taxes, we or our content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Services for the sole purpose of using ME SUPERSTORES LLC. All rights not expressly granted to you in these Terms or any policies or guidelines are reserved and retained by us or our licensors, suppliers, publishers, rightsholders, or other content providers. The licenses granted by us terminate if you do not comply with these Terms or any applicable policies, rules, or guidelines.
7.5 You may not make any commercial use of any of the information provided on the Services or make any use of the Services for the benefit of another business unless explicitly permitted by us in advance. You may not solicit, advertise for, or contact in any form users for employment, contracting or any other purpose not related to the Services facilitated through ME SUPERSTORES LLC. If you violate this provision, we reserve the right to refuse service, terminate accounts, and/or cancel purchase transactions in our discretion.
8. Responsibilities; Third Party Risks
8.1 You acknowledge and agree that any Content publicly posted or privately transmitted through the Services is the sole responsibility of the person that posted or transmitted such Content. You access and use the Content, and interact with other users, at your own risk. We are not responsible for any errors, mistakes, omissions, inaccuracies in the Content. We do not control the Content and have no duty to take any action regarding how you may interpret, use or react to the Content. We have no obligation to review or monitor, and do not approve, endorse, or make any representations or warranties with respect to, Content. You also understand that we cannot guarantee the identities of the users with whom you interact while using the Services and are not responsible for which users gain access to the Services.
8.2 You are responsible for all Content you contribute, in any manner, to the Services, and you represent and warrant you have all rights to contribute such Content to the Services in such manner.
8.3 The Services may contain links or connections to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any third-party websites or services. In addition, we will not and cannot monitor, verify, censor, or edit the content of any third-party website or service. You acknowledge and agree that we are not responsible for any risks resulting from your access or use of any third-party websites or services. We encourage you to be aware when you leave the Services and to read the terms of use and privacy policy of each third-party website or service that you visit or use.
8.4 Your interactions with other users, other entities or individuals as a result of your use of the Services, including communications, payments, performances and deliveries, are solely between you and such third parties; provided, however, that we reserve the right, but has no obligation, to intercede in such interactions. You should make whatever investigation and/or seek whatever professional advice as you feel necessary or appropriate before proceeding with any interaction with any of these third parties. You acknowledge and agree that we are not responsible for any loss or damage incurred as the result of such interactions. You agree that we will not be responsible for any liability incurred as the result of such interactions.
8.5 It is a material breach of these Terms to arrange for the sale of listed items from, or the payment of fees to third parties outside the context of ME SUPERSTORES LLC for the purposes of circumventing the obligation to pay the fee for products purchased through the Services.
9. Release
9.1 We expressly disclaim any liability that may arise between users of ME SUPERSTORES LLC. If there is a dispute between you and another user or any third party on ME SUPERSTORES LLC, we are under no obligation to become involved. To the fullest extent permitted under applicable law, you release us, our parents, subsidiaries, affiliates, directors, officers, employees, agents and successors from all claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.
IN ENTERING INTO THIS RELEASE, YOU EXPRESSLY WAIVE ANY PROTECTIONS (WHETHER STATUTORY OR OTHERWISE) THAT WOULD LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOR AT THE TIME OF AGREEING TO THIS RELEASE.
10. Purchases
10.1 You, the customer, are responsible for reading the full product listing before purchasing any products. All prices shown on the product listing do not include any applicable fees, customs duties, charges, sales taxes, shipping costs, or other amounts that may be associated with your purchase, which will be charged to you separately.
When you place an order fulfilled outside the United States, the title to the purchased product and risk of loss pass to you upon delivery of the product to the international carrier outside the United States. In addition, you agree that, where applicable and unless otherwise specified, you may act as the importer of record for certain products purchased and you hereby authorize us to appoint a freight forwarder/customs broker to act as your direct representative and pay any sales tax and customs duties on your behalf. Note that for customers located in the U.S., customs duties may be imposed on products that you purchase if the total value of imported products exceeds the threshold amount as specified by applicable laws.
When you place an order fulfilled inside the United States, the title to the purchased product and risk of loss pass to you upon delivery of the product to the domestic carrier inside the United States.
Please note that sales tax and similar charges collected at the time of purchase are estimated values and may be subject to change depending on applicable laws. If additional amounts are assessed, you are responsible for paying them. We will not be liable if a product is delayed or denied customs clearance as a result of your failure to pay such charges.
10.2 While we strive to provide accurate information on ME SUPERSTORES LLC, typographical errors, inaccuracies, or omissions that relate to pricing, product descriptions, availability, and offers may occur. Subject to applicable law, we reserve the right to correct any errors, inaccuracies, or omissions and to change or modify information or cancel orders or parts of orders if any information on ME SUPERSTORES LLC is inaccurate at any time without prior notice, including after your order has been submitted or your receipt of an order confirmation or shipping notice. You should not rely on the strike-through price in your purchase decision. If comparing prices is important to your purchase decision, you should do your own comparison before making a purchase.
10.3 Please check all descriptions and restrictions regarding the product you are interested in thoroughly before you place your order. If you have any special circumstance (e.g., a medical or health condition and/or special need) that may affect or be affected by the product you wish to purchase, it is solely your responsibility to inform us before you place your order.
10.4 We make reasonable efforts to ensure the color display of the products on ME SUPERSTORES LLC is as accurate as possible. However, we cannot guarantee that your monitor’s display of any color will be an accurate depiction of the color of the product you selected to purchase.
10.5 You acknowledge that the products are in conformity with the transaction or intended purchase if they: (i) comply with the description provided on ME SUPERSTORES LLC and possess the qualities presented on ME SUPERSTORES LLC; (ii) are fit for the purposes for which goods of such kind are normally used; and (iii) are of the quality and performance which are normal in goods of the MEe type and which can reasonably be expected.
10.6 In order to make purchases, you must provide accurate and complete information for a valid payment method, such as a credit card, that you are authorized to use. You must promptly update your account with any changes related to your payment method. BY PROVIDING INFORMATION FOR A PAYMENT METHOD, YOU AUTHORIZE US OR OUR AFFILIATES OR OUR AGENTS OR PAYMENT SERVICE PROCESSORS TO CHARGE THE PAYMENT METHOD FOR: (A) AMOUNTS DUE FOR PURCHASED PRODUCTS; (B) ANY AND ALL APPLICABLE CUSTOMS DUTIES, TAXES, AND SHIPPING COSTS; AND (C) ANY OTHER CHARGES INCURRED IN CONNECTION WITH YOUR USE OF THE SERVICES. YOUR PAYMENTS ARE NON-REFUNDABLE EXCEPT AS EXPRESSLY PROVIDED IN APPLICABLE POLICIES. We may decline, freeze or hold your transaction for any reason, including for suspected fraud, anti-money laundering and sanctions compliance, or if we believe your transaction poses a risk to us or any third party.
10.7 Payment Processors may charge you fees for your purchases made through ME SUPERSTORES LLC. Such processing fees will be disclosed to you via ME SUPERSTORES LLC. Your use of the Services and the payment processing provided by the Payment Processor is subject to your agreement with the Payment Processor, as may be modified from time to time. As a condition of using the payment services, you must provide accurate and complete information, and you authorize us to share this information with the Payment Processor.
10.8 Your payment obligations are fully fulfilled once your payment of the agreed price is received.
11. Refunds, Exchanges and Related
11.1 We assist you with customer services support involving payment, return, refund and other areas in connection with your purchase of products.
11.2 We want you to be satisfied with your purchases through the Services. For all the products purchased on ME SUPERSTORES LLC, you may be entitled to a return and refund. For details of return and refund, please visit our Return and Refund Policy. Please follow the instructions in the policy If you want to request a refund. You acknowledge and agree that we may issue a refund to you in accordance with the Return and Refund Policy.
Unless otherwise described in the Return and Refund Policy, the refund will not cover customs, taxes, or any return shipping costs you may incur in the refund process.
11.3 You maintain title of returned products until the product arrives at our designated location.
12. Rewards
12.1 You may receive credits, coupons, cash, gifts or other kinds of reward by use of the Services (collectively, “Rewards”). Some rewards may only be used for discounts on or payment for eligible purchases on or through the Services (but note that not all products may be eligible) and cannot be redeemed for cash, except in jurisdictions where required by law. You should read carefully the information and applicable rules regarding different kinds of rewards.
13. Ending Our Relationship
13.1 You are free to stop using the Services at any time. We are also free to terminate or suspend your use of the Services or your Account, for any reason in our discretion, including your breach of these Terms. You acknowledge and agree that we have the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Even after your use of the Services is terminated or suspended, these Terms will remain enforceable against you and any unpaid amount you owe to us will remain due.
13.2 If your Account is terminated for any reason, all Content and Rewards associated with your Account will be destroyed and cancelled. You should try to use any remaining Rewards before the date on which such termination becomes effective.
13.3 All provisions of the Terms which by their nature should survive, shall survive termination of these Terms, including without limitation, ownership provisions, warranty disclaimers, and limitations of liability.
14. WARRANTY DISCLAIMER
14.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW WE EXPRESSLY DISCLAIM ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, RELATING TO THE SERVICES, ANY CONTENT OR ANY PRODUCT OFFERED OR PURCHASED ON OR THROUGH THE SERVICES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF PRODUCTS’ CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY WARRANTIES OF THE CONTENT’S ACCURACY, CORRECTNESS, COMPLETENESS, OR LEGALITY. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXPRESSLY EXCLUDED. NO COMMUNICATION OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. IN ADDITION, WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING SUGGESTIONS OR RECOMMENDATIONS OF PRODUCTS OFFERED OR PURCHASED ON OR THROUGH THE SERVICES. THIS SECTION 14 DOES NOT AFFECT IN ANY WAY OUR RETURN AND REFUND POLICY FOR PRODUCTS PURCHASED ON THE SERVICES.
14.2 YOUR USE OF THE SERVICES AND YOUR USE OF ANY PRODUCT OFFERED AND PURCHASED ON OR THROUGH THE SERVICES ARE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNLESS EXPRESSLY PROVIDED OTHERWISE, THE SERVICES, PRODUCTS OFFERED AND PURCHASED ON OR THROUGH THE SERVICES, AND THE CONTENT ARE MADE AVAILABLE TO YOU ON AN “AS-IS” AND “AS-AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND.
14.3 YOU ACKNOWLEDGE AND AGREE THAT THE ME SUPERSTORES LLC PARTIES (AS DEFINED IN SECTION 16.1) ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE ME SUPERSTORES LLC PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. WE MAKE NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIM ALL LIABILITY FOR: (1) PRODUCTS, SERVICES, INFORMATION, PROGRAMMING, AND/OR ANYTHING ELSE PROVIDED BY A THIRD PARTY THAT IS ACCESSIBLE TO YOU ON OR THROUGH THE SERVICES; OR (2) THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICES.
14.4 YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SERVICES, INCLUDING YOUR INTERACTIONS WITH OTHER USERS OF THE SERVICES, AND THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SERVICES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE SERVICES.
14.5 IF YOU RELY ON ANY DATA OR INFORMATION OBTAINED ON OR THROUGH THE SERVICES, YOU DO SO AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT RESULTS FROM YOUR USE OF SUCH DATA OR INFORMATION.
15. LIMITATION OF LIABILITY
15.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ME SUPERSTORES LLC PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOSS OF DATA, PROFITS, REVENUE OR GOODWILL, REPUTATIONAL HARM, BUSINESS INTERRUPTION, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR (B) YOUR USE OF THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY INABILITY TO ACCESS OR USE THE SERVICES OR THE PURCHASE AND USE OF PRODUCTS OFFERED ON OR THROUGH THE SERVICES, EVEN IF WE OR ANY OTHER PERSON HAS FORESEEN OR BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY OF A ME SUPERSTORES LLC PARTY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY OUR GROSS NEGLIGENCE; OR FOR (II) ANY INJURY CAUSED BY OUR FRAUD OR FRAUDULENT MISREPRESENTATION.
15.2 THIS DISCLAIMER APPLIES, WITHOUT LIMITATION, TO THE MAXIMUM EXTENT PERMITTED UNDER LAW, TO ANY DAMAGES OR PERSONAL INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, ANY THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF, ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS.
15.3 YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT BY ANY USER OF THE SERVICES.
15.4 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL THE TOTAL AGGREGATE AMOUNT FOR WHICH THE ME SUPERSTORES LLC PARTIES ARE LIABLE TO YOU EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID TO US BY YOU DURING THE ONE-MONTH PERIOD PRIOR TO THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; (B) $100.00; OR (C) THE REMEDY OR PENALTY IMPOSED BY THE STATUTE UNDER WHICH SUCH CLAIM ARISES. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF A ME SUPERSTORES LLC PARTY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY OUR GROSS NEGLIGENCE; OR FOR (II) ANY INJURY CAUSED BY OUR FRAUD OR FRAUDULENT MISREPRESENTATION. THE PRECEDING SENTENCE SHALL NOT PRECLUDE THE REQUIREMENT FOR YOU TO PROVE ACTUAL DAMAGES.
15.5 CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
15.6 THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE ESSENTIAL TO THE AGREEMENT BETWEEN YOU AND US.
16. Indemnity
16.1 To the fullest extent permitted by applicable law, you agree to indemnify and hold us, our parents, subsidiaries, affiliates, directors, officers, agents, employees, suppliers, licensors and partners (each, a “ME SUPERSTORES LLC Party” and collectively, the “ME SUPERSTORES LLC Parties”) harmless from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or in connection with any third-party claims relating to: (a) your use of the Services, including without limitation, User Submissions or any actions taken by a third party using your Account; (b) your violation of these Terms; (c) your violation of any rights of another party, including without limitation any copyright, property, or privacy right or any third-party agreement; or (d) your violation of any applicable laws, rules, or regulations. In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your Account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations under these Terms).
16.2 We reserve the right, at our own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will fully cooperate with us in asserting any available defenses.
16.3 You agree that the provisions in this section will survive any termination of your Account, the Terms and/or your access to the Services.
17. App Stores
17.1 Application License. Subject to your compliance with the Terms, we grant you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the ME SUPERSTORES LLC mobile application (“Application”) on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal or internal business purposes. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (a) on an Apple-branded product that runs the iOS (Apple’s proprietary operating system) and (b) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Notwithstanding the first sentence in this section, with respect to any Application accessed through or downloaded from the Google Play store (a “Google Play Sourced Application”), you may have additional license rights with respect to use of the Application on a shared basis within your designated family group.
17.2 App Stores. You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple App Store or Google Play (each, an “App Store”). You acknowledge that the Terms are between you and us and not with the App Store. We, not the App Store, are solely responsible for the Services, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement). In order to use the Application, you must have access to a wireless network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any) and applicable taxes charged by the App Store in connection with the Services, including the Application. You agree to comply with, and your license to use the Application is conditioned upon your compliance with all terms of agreement imposed by the applicable App Store when using any Service, including the Application. You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of the Terms and will have the right to enforce it.
17.3 Accessing and Downloading the Application from iTunes. The following applies to any App Store Sourced Application accessed through or downloaded from the Apple App Store:
17.3.1 You acknowledge and agree that (i) the Terms are concluded between you and us only, and not Apple, and (ii) we, not Apple, are solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.
17.3.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
17.3.3 In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Apple and us, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
17.3.4 You and we acknowledge that, as between Apple and us, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
17.3.5 You and we acknowledge that, in the event of any third-party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Apple and us, we, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by the Terms.
17.3.6 You and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the Terms as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of the Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms as related to your license of the App Store Sourced Application against you as a third-party beneficiary thereof.
17.3.7 Without limiting any other terms of the Terms, you must comply with all applicable third-party terms of agreement when using the App Store Sourced Application.
18. General
18.1 Assignment. You may not assign, delegate, or transfer these Terms, or your rights and obligations hereunder, to any other person in any way (by operation of law or otherwise) without our prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. We may transfer, assign, or delegate these Terms and its rights and obligations hereunder to any other person without your consent.
18.2 Force Majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
18.3 Choice of Law. These Terms and any dispute of any sort that might arise between you and us hereunder will be governed by the laws of the State of New York and applicable federal laws of the United States of America, consistent with the Federal Arbitration Act, without regard to any principle of conflict-of-laws. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
18.4 Exclusive Venue. Any dispute of any sort between you and us that arises out of or in connection with the Services and is not subject to arbitration or eligible for small claims action, shall be decided exclusively by a court of competent jurisdiction located in New York, New York. You hereby consent to, and waive all defense of lack of personal jurisdiction and forum non conveniens with respect to, venue and jurisdiction in such courts.
18.5 Notice. You acknowledge and agree that we may give notice to you through email using the latest email address you provided to us, which constitutes effective notice. Therefore, you are responsible for keeping your email address information with us up to date. You may give notice to us at the following addresses:
Such notice shall be deemed given when received by us by letter delivered by nationally recognized overnight delivery service or first-class postage prepaid mail at the above address

.
18.6 Export Control. You undertake to use the Services and products purchased on or through the Services in compliance with all applicable US or other export and re-export restrictions of relevant jurisdictions. In particular, you acknowledge and agree that the Services, including any products purchased on or through the Services, may not be exported or re-exported (a) into any countries or territories subject to sanctions by your country of residence or other relevant countries, or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals and Blocked Persons List (“SDN List”) or the U.S. Department of Commerce's Denied Person's List or Entity List. You represent and warrant that (i) you are not located in a country, region, or territory that is subject to U.S. Government sanctions, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties, including, but not limited to the SDN List. You also will not use the Services nor the products purchased on the Services for any purpose prohibited by any applicable law.
18.7 Consumer Complaints. In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
18.8 Waiver. Our failure to respond to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.
18.9 Severability. Except as provided in Section 19.11, if any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.
18.10 Third-Party Beneficiaries. There are no third-party beneficiaries intended under these Terms.
18.11 Entire Agreement. These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersede and merge all prior discussions between the parties with respect to such subject matter.
18.12 Translation. The translated versions of these Terms of Use, Privacy Policy, Cookie and Similar Technologies Policy, Intellectual Property Policy or any other terms or policies, are provided for your reference only. If there are any discrepancies between the English version and versions in other languages, the English version shall always prevail.
18.13 International Provision – United Kingdom. The following provision applies only if you are located in the United Kingdom: A third party who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of this Agreement, but this does not affect any right or remedy of such third party which exists or is available apart from that Act.
19. ARBITRATION AGREEMENT
PLEASE READ THIS SECTION 19 (“ARBITRATION AGREEMENT”) CAREFULLY. PLEASE BE AWARE THAT THIS SECTION CONTAINS PROVISIONS GOVERNING HOW DISPUTES BETWEEN YOU AND US WILL BE RESOLVED. AMONG OTHER THINGS, THIS SECTION 19 INCLUDES AN AGREEMENT TO ARBITRATE, WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND US BE RESOLVED BY BINDING AND FINAL ARBITRATION. THIS SECTION 19 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. IN SOME COUNTRIES YOU MAY HAVE ADDITIONAL RIGHTS AND/OR ELEMENTS OF THIS ARBITRATION AGREEMENT MAY NOT APPLY TO YOU AS REQUIRED BY LAW.
19.1 Applicability of Arbitration Agreement. Subject to the terms of this Arbitration Agreement, you and we agree that any dispute, claim, or disagreement arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products sold or distributed through the Services, or the Terms, including claims and disputes that arose between us before the effective date of the Terms (each, a “Dispute”) will be resolved by binding arbitration, using the English language, rather than in court, except that: (1) you and we may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or we may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the Terms as well as claims that may arise after the termination of the Terms.
19.2 Informal Dispute Resolution. There may be instances when a Dispute arises between you and us. If that occurs, we are committed to working with you to reach a reasonable resolution. You and we agree that good faith informal efforts to resolve Disputes can result in a prompt, low‐cost and mutually beneficial outcome. You and we therefore agree that before either party commences arbitration against the other (or initiates an action in small claims court if a party so elects), we will personally meet and confer telephonically or via videoconference, in a good faith effort to resolve informally any Dispute covered by this Arbitration Agreement (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you also agree to participate in the conference. The party initiating a Dispute must give notice to the other party in writing of its intent to initiate an Informal Dispute Resolution Conference (“Notice”), which shall occur within forty-five (45) days after the other party receives such Notice, unless an extension is mutually agreed upon by the parties in writing. Notice to us that you intend to initiate an Informal Dispute Resolution Conference should be sent by email to dispute@ME SUPERSTORES LLC.com, or by regular mail to the applicable address set forth in Section 18.5. The Notice must include: (1) your name, telephone number, mailing address, email address associated with your Account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of your Dispute.
The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the MEe law firm or group of law firms represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the MEe Informal Dispute Resolution Conference unless all parties agree. In the time between a party receiving the Notice and the Informal Dispute Resolution Conference, nothing in this Arbitration Agreement shall prohibit the parties from engaging in informal communications to resolve the initiating party’s Dispute. Engaging in the Informal Dispute Resolution Conference is a condition precedent and requirement that must be fulfilled before commencing arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the Informal Dispute Resolution Conference process required by this section.
19.3 Waiver of Jury Trial. YOU AND WE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and we are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in Section 19.1 above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.
19.4 Waiver of Class and Other Non-Individualized Relief. YOU AND WE AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 19.9, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 19.9. Notwithstanding anything to the contrary in this Arbitration Agreement, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this Section are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and we agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated only in the courts provided for under Section 18.4. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or us from participating in a class-wide settlement of claims.
19.5 Rules and Forum. The Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings. If the informal dispute resolution process described above does not resolve satisfactorily within sixty (60) days after receipt of Notice, you and we agree that either party shall have the right to finally resolve the Dispute through binding arbitration. The arbitration will be conducted by American Arbitration Association (the “AAA”), an established alternative dispute resolution provider, under its rules, including Consumer Arbitration Rules (the “AAA Rules”), then in effect, unless otherwise required by law. AAA’s rules are also available at https://adr.org/consumer, or by calling 1-800-778-7879. For all actions under the AAA Rules, the proceedings may be filed where your residence is, or in New York, New York, and any in-person hearings will be conducted at a location which is reasonably convenient to both parties taking into account their ability to travel and other pertinent circumstances. If AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA rules.
If the Parties are not able to resolve the Dispute through the mandatory informal dispute resolution process referenced above, either party may initiate an arbitration proceeding by sending a demand to the other party that describes the nature and basis for the claim and includes all of the information required in the arbitration notice (“Arbitration Notice”). The Party initiating arbitration must include as part of the demand a personally signed certification of compliance with the informal dispute resolution process. The Arbitration Notice must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration and the account username (if applicable) as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the informal dispute resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. If the party requesting arbitration is represented by counsel, the Arbitration Notice shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Arbitration Notice. By signing the Arbitration Notice, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (1) the Arbitration Notice is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. Unless you and we otherwise agree, or the Batch Arbitration process discussed in Section 19.9 is triggered, the arbitration will be conducted in the county where you reside. Subject to the applicable AAA rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of the arbitration. If the AAA is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any AAA fees and costs will be solely as set forth in the applicable AAA Rules. You and we agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. During the arbitration, the amount of any settlement offer made by you or us must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any.
19.6 Arbitrator. The arbitrator will be either a retired judge or an attorney licensed to practice law in the State of New York, and will be selected by the parties from the AAA roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Arbitration Notice, then AAA will appoint the arbitrator in accordance with the applicable AAA rules, provided that if the Batch Arbitration process under Section 19.9 is triggered, AAA will appoint the arbitrator for each batch.
19.7 Authority of Arbitrator. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes arising out of or related to the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except for the following: (1) all Disputes arising out of or relating to Section 19.4, including any claim that all or part of Section 19.4 is unenforceable, illegal, void or voidable, or that Section 19.4 has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator; (2) except as expressly contemplated in Section 19.9, all Disputes about the payment of arbitration fees shall be decided only by a court of competent jurisdiction and not by an arbitrator; (3) all Disputes about whether either party has satisfied any condition precedent to arbitration shall be decided only by a court of competent jurisdiction and not by an arbitrator; and (4) all Disputes about which version of the Arbitration Agreement applies shall be decided only by a court of competent jurisdiction and not by an arbitrator. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties, except as expressly provided in Section 19.9. The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
19.8 Attorneys’ Fees and Costs. The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator finds that either the substance of the Dispute or the relief sought in the Arbitration Notice was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If you or we need to invoke the authority of a court of competent jurisdiction to compel arbitration, then the party that obtains an order compelling arbitration in such action shall have the right to collect from the other party its reasonable costs, necessary disbursements, and reasonable attorneys' fees incurred in securing an order compelling arbitration. The prevailing party in any court action relating to whether either party has satisfied any condition precedent to arbitration, including the informal dispute resolution process, is entitled to recover their reasonable costs, necessary disbursements, and reasonable attorneys’ fees and costs.
19.9 Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and we agree that in the event that there are twenty-five (25) or more individual Arbitration Notices of a substantially similar nature filed against us by or with the assistance of the MEe law firm, group of law firms, or organizations, within a thirty (30) day period, AAA shall (1) administer the arbitration demands in batches of 100 Arbitration Notices per batch (plus, to the extent there are less than 100 Arbitration Notices left over after the batching described above, a final batch consisting of the remaining Arbitration Notices), or in a single batch if there are fewer than 100 Arbitration Notices in total; (2) appoint one arbitrator for each batch; (3) administer the batches concurrently; (4) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”). Arbitration awards in one batch of arbitration demands shall have no precedential effect on subsequently administered batches.
All parties agree that Arbitration Notices are of a “substantially similar nature” if they arise out of or relate to the MEe event or factual scenario and raise the MEe or similar legal issues and seek the MEe or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise AAA, and AAA shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by us. You and we agree to cooperate in good faith with AAA to implement the Batch Arbitration process including the payment of single filing and administrative fees for batches of Arbitration Notices, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
19.10 30-Day Right to Opt Out. You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to the applicable address set forth in Section 18.5, within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have, or may enter in the future, with us.
19.11 Invalidity, Expiration. Except as provided in Section 19.9, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. For the avoidance of doubt, this means that, if Section 19.9 is found under the law to be invalid or unenforceable to any extent, then you agree that the entire Arbitration Agreement shall be of no force and effect. You further agree that any Dispute that you have with us as detailed in this Arbitration Agreement must be initiated via arbitration within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the MEe manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
19.12 Modification. Notwithstanding any provision in the Terms to the contrary, we agree that if we make any future material change to this Arbitration Agreement, we will notify you. Unless you reject the change within thirty (30) days of such change becoming effective by writing to us at the applicable address set forth in Section 18.5, your continued use of the Services, including the acceptance of products and services offered on or through the Services, following the posting of changes to this Arbitration Agreement constitutes your acceptance of any such changes. Changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of the Arbitration Agreement if you have previously agreed to a version of the Terms and did not validly opt out of arbitration. If you reject any change or update to this Arbitration Agreement, and you were bound by an existing agreement to arbitrate Disputes arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products sold or distributed through the Services or the Terms, the provisions of this Arbitration Agreement as of the date you first accepted the Terms (or accepted any subsequent changes to the Terms) remain in full force and effect. We will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of the Terms.
Contact us
1. If you are using a ME SUPERSTORES LLC website, please contact ME SUPERSTORES LLC customer service on the “Contact us” page linked in the website footer or email us at legal@ME SUPERSTORES LLC.com.
2. If you are using a ME SUPERSTORES LLC application, through the “Customer support” section in the “You” menu at the bottom of the home page or email us at legal@ME SUPERSTORES LLC.com.
 
ME Policy: ME Policies and Guidelines

Find a list of ME's most frequently requested public policies and guidelines, including our return policy, coupon policy and more.
Animal Welfare – Swine Assurance Position
At ME and ME’s Club we are committed to providing our customers with safe, affordable, and sustainable food as well as promoting the humane treatment of animals. We seek continuous improvement in animal welfare practices within our fresh pork supply chain. As a result, in addition to our current programs, ME and ME’s Club are launching a new tracking and audit program for our fresh pork supply. Every fresh pork supplier will be required to meet the new program requirements.

ME and ME’s Club will continue to only accept fresh pork from animals raised under the standards of the National Pork Board’s (NPB’s) Pork Quality Assurance (PQA) Plus Program. Specific new tracking and audit requirements include:
• Each fresh pork supplier must have on-farm video monitoring for sow farms and will be subject to unannounced animal welfare video audits by an accredited and independent third-party.
o Implementation of video monitoring on sow farms must be complete on 20% of production supplied to ME and ME’s Club on sow farms by the end of 2014, with another 20% of production added each year for the next 4 years. This will result in 100% coverage by the end of 2018.
o Until all farms have video monitoring, an accredited and independent third-party will conduct annual on-site audits on farms without the technology. Farms will be given 72 hours notice.
• Each fresh pork supplier must implement an internal annual animal welfare audit for all farms that includes a grading system and corrective action tracking. This must occur at all farms.
o These audits must be done by PQA Plus-certified personnel and must include annual audits and probable abuse audits.
o These audits will be done with 72 hours notice.
o The supplier must retain records on the audit results, including the grade, corrective actions and PQA Plus certification number.
• Each supplier must make the documentation and results of the tracking and audit program available to ME as requested, but not less than twice annually.
o ME and ME’s Club will work with suppliers to determine an acceptable level of required performance after a benchmark is determined based on the supplier information.

In addition, ME and ME’s Club will make the following NPB PQA Plus program requirements mandatory:
• Each supplier must not only ensure that key management personnel are PQA Plus Certified but also require each production site to ensure that key management personnel that handle pigs are PQA Plus Certified.
• Each site must participate in the NPB third-party verification pool.

At ME and ME’s Club we value our relationships with US pork producers who are dedicated to providing the highest in quality and safety through practices that promote animal well-being. Our goal is to build more transparency and confidence in the fresh pork supply chain and in the pork industry overall through the above program.
Animal Welfare Position
Sustainable Products at ME and ME’s Club: Our Pledge to Customers/Members
Our customers and members count on ME and ME’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell. We do this while working to offer quality products, everyday low prices and putting customers in charge of their food choices by helping provide clear, accurate information about food ingredients and production.
Farm Animal Welfare
Farm animals provide an important and nutritious source of protein. There is growing public interest in how food is produced and consumers have questions about whether current practices match their values and expectations about the well-being of farm animals. Animal science plays a central role in guiding these practices, but does not always provide clear direction. Increasingly, animal welfare decisions are being considered through a combination of science and ethics.
ME U.S. and ME’s Club U.S. Position
We recognize that farm animals play an important role in providing nutritious meat, dairy and eggs to our customers and members. We believe that farm animals in our supply chain should be treated humanely throughout their lives and that the welfare of farm animals should be considered in selection of all production systems, practices and technologies. ME U.S. and ME’s Club U.S. are committed to continuous improvement in the welfare of farm animals in our supply chain.

First, we expect that our suppliers will not tolerate animal abuse of any kind.

Second, we support the globally-recognized “Five Freedoms"1 of animal welfare as an aspiration for animal welfare in our supply chain:
1. Freedom from Hunger and Thirst – by providing ready access to fresh water and a diet to maintain full health and vigor.
2. Freedom from Discomfort – by providing appropriate environment including shelter and a comfortable resting area.
3. Freedom from Pain, Injury or Disease – by ensuring prevention or rapid diagnosis and treatment.
4. Freedom to Express Normal Behavior – by providing sufficient space, proper facilities and company of the animal’s own kind.
5. Freedom from Fear and Distress – by ensuring conditions and treatment which avoid mental suffering.

Third, we will work with our supply chain partners to implement practices consistent with the Five Freedoms of animal welfare.
What We’re Asking of Our Suppliers
We’re asking ME U.S. and ME’s Club U.S. fresh and frozen meat, deli, dairy and egg suppliers to:
• Report to authorities and take appropriate disciplinary and corrective action in any cases of animal abuse.
• Adopt and implement the principles of the Five Freedoms in their own operations and industry producer programs, and publish a corporate policy on animal welfare.
• Find and implement solutions to address animal welfare concerns including, but not limited to:
o Housing systems that lack sufficient space, enrichment or socialization (for example, sow gestation crates, hen battery cages and veal crates);
o Painful procedures where avoidable or without pain management (for example, tail docking, de-horning and castration);
o Euthanasia or slaughter without rendering an animal insensible to pain.2
• Promote transparency by providing an animal welfare report to ME and publicly reporting against their animal welfare policy on an annual basis.
1Five Freedoms. Accessed June 29, 2023.
2Except where prohibited by dietary restriction.
Antibiotics in Farm Animals Position
Sustainable Products at ME and ME’s Club | Our Pledge to Customers/Members
Our customers and members count on ME and ME’s Club to deliver affordable products in a way that is sustainable for people and for the planet. To meet those needs, we work with partners all along the supply chain to improve the sustainability of products we sell. We do this while working to offer quality products, everyday low prices and putting customers in charge of their food choices by helping provide clear, accurate information about food ingredients and production.
Antibiotics in Agriculture
Antibiotics are used in farm animals to treat, control and prevent disease and to promote growth. In the United States, antibiotics must be approved as safe and effective by the U.S. Food and Drug Administration. Many antibiotics used in animals are also used in human medicine, and are categorized by the World Health Organization as “medically-important antimicrobials."1 Antibiotics are a critical and scarce resource and their misuse may lead to antibiotic-resistance in bacteria, making human and animal disease more difficult to treat. According to the World Health Organization, Antibiotic resistance is a serious and growing threat to global public health.2
ME U.S. and ME’s Club U.S. Position
We expect our suppliers to help protect the integrity of the food we sell by complying with all federal, state and local regulatory requirements as well as ME food safety standards. We recognize that antibiotics are one of many critical tools used to keep animals healthy and that they should be used responsibly to preserve the effectiveness of antibiotics in human and veterinary medicine. Responsible use begins with the adoption and implementation of judicious use principles, such as those developed by the American Veterinary Medical Association. Judicious use includes disease prevention strategies, appropriate veterinary oversight, accurate record-keeping and careful review before antibiotics are used.

Furthermore, we believe that antibiotics should only be used for medical purposes (treatment, control and prevention of disease) and not for growth promotion.

Finally, antibiotics should be used transparently to build accountability and public trust in the food system. We support public reporting of antibiotic use. We also support consistency of on-pack product claims in order to ensure clarity and usefulness of information to our customers and members.
What We’re Asking of Our Suppliers
We’re asking ME U.S. and ME’s Club U.S. fresh and frozen meat, seafood, deli, dairy and egg suppliers to:
• Comply with all federal, state and local regulatory requirements as well as ME food safety standards.
• Adopt and implement American Veterinary Medical Association Judicious Use Principles of Antimicrobials3 in their own operations and in their industry producer programs, including but not limited to:
o Disease prevention strategies;
o Appropriate veterinary oversight;
o Accurate records of treatment and outcomes;
o Careful review before antibiotics are used; and
o Limit medical antibiotic use to ill or at-risk animals,
• Adopt and implement U.S. Food and Drug Administration’s Voluntary Guidance for Industry #2094 (Judicious Use of Medically Important Antimicrobial Drugs) in their own operations and in their industry producer programs, including elimination of growth promotion uses of medically-important antibiotics.
• Eliminate growth promotion uses of all antibiotics.5
• Promote transparency by providing an antibiotics management report to ME and publicly reporting antibiotic use on an annual basis.
1WHO Critically Important Antimicrobials for Human Medicine. Accessed June 29, 2023.
2WHO Media Centre. Antibiotic resistance. Accessed June 29, 2023.
3AVMA. Judicious Therapeutic Use of Antimicrobials. Accessed June 29, 2023.
4FDA Guidance for Industry #209: The Judicious Use of Medically Important Antimicrobial Drugs in Food-Producing Animals. Accessed June 29, 2023.
5Except ionophores, consistent with European classification of ionophores as non-antibiotics.
Cage-Free Egg Supply Position
ME U.S. and ME’s Club U.S. are committed to continuous improvement and aspire to achieve the globally-recognized “Five Freedoms” of animal welfare for farm animals in our supply chain. To meet this aspiration for our egg supply, we are working alongside our suppliers on a comprehensive set of welfare priorities for laying hens. Welfare issues are complex and management is needed across a number of attributes.

In an effort to provide sustainable and high quality products for our customers, we adopt the following position on eggs in our supply chain:
• We will require that 100% of our shell egg supply, indiscriminate of production system, be certified and fully compliant with United Egg Producers (UEP) Animal Husbandry Guidelines or equivalent standard. This includes, but is not limited to:
o Only non-feed withdrawal molt methods permitted
o Adherence to guidelines on beak trimming, handling and euthanasia
o Requirements for cage-free systems, as applicable, including:
 An enriched environment including nests, perches and litter
 Minimum space of 1.0 square foot per hen
o Annual third party audit to be conducted by USDA/AMS or Validus (as approved by UEP)
• By 2025, our goal is to transition to a 100% cage-free egg supply chain, subject to regulatory changes and based on available supply, affordability and customer demand.
• We challenge our suppliers to use selective breeding, innovation and best management practices to improve the health and welfare of laying hens. This includes improving mortality rates and reducing painful procedures like beak trimming. We will be tracking continuous improvement against these metrics as part of our Sustainability Index.

California B & P Code #22435
California B & P Code #22435 prohibits the unauthorized possession or removal of shopping carts from ME Stores and ME’s Club premises. If a ME or ME’s Club shopping cart is found off the store/club premises, please call 1-800-ME for cart pickup.
Climate Policy
Climate change is one of the greatest challenges of our time. To avoid the worst effects, we all need to act now to sharply reduce greenhouse gas emissions. And business is an essential part of the solution. In 2016, ME was the first retailer to announce a science-based target to align with the Paris Climate Agreement, which we recently upgraded to the highest 1.5o C-degree level of ambition.

As such, ME will advocate for 1.5o C-aligned, science-based national and international climate policies that are consistent with achieving net-zero emissions by 2050 and fairly and equitably address the needs of all stakeholders. We believe market-based, emissions-reduction policies are critical to achieving greenhouse gas emissions reductions necessary to eliminating the worst effects and mitigating the impacts of climate change while supporting economic growth.

ME’s climate action plan starts with our science-based target for Scopes 1, 2 and 3 greenhouse gas emissions approved by the Science Based Targets Initiative.1 For our Scopes 1 and 2 emissions, we have committed to an absolute reduction of 35% by 2025 and 65% by 2030, compared to 2015 levels. We are also working with suppliers through our Project Gigaton initiative to prevent one billion metric tons (or a gigaton) of Scope 3 emissions from the global value chain by 2030, compared to a base year of 2015.

For the long term, we are targeting zero emissions across our global operations by 2040, without relying on carbon offsets. We plan to achieve this goal by (1) harvesting enough wind, solar and other renewable energy sources to power our facilities with 100% renewable energy by 2035; (2) electrifying and zeroing out emissions from our vehicle fleet by 2040; and (3) transitioning to low-impact refrigerants for cooling and electrified equipment for heating and backup power generation in our stores, clubs and data and distribution centers by 2040.

ME will continue transparently reporting our climate-related risks and strengthening business resilience to help prepare for the effects of climate change.

The ME Board of Directors adopted this statement on June 3, 2021. The Board reviews our progress on climate related topics, at minimum, annually.

1 Science Based Targets Initiative. ME’s Scope 1 & 2 targets have been approved to be consistent with reductions necessary to keep warming below 1.5o C. ME’s Scope 3 targets have been approved to be consistent with reductions necessary to keep warming below 2o C.
Conflict Minerals Policy
The Securities and Exchange Commission (“SEC”) has adopted rules requiring publicly traded companies to report on products they manufacture or contract to manufacture that contain tin, tantalum, tungsten or gold (“3TG” or “conflict minerals”) mined in the Democratic Republic of the Congo and adjoining countries (“DRC Countries”) under circumstances that contribute to or support human rights violations.

In association with the Retail Industry Leaders Association’s (RILA’s), we worked with other retailers to produce training materials and tailor the questionnaire originally developed by the Responsible Business Alliance (RBA) and the Global eSustainability Initiative (GeSI) to be more specific to retail suppliers. We also engaged third party firms with specialized experience in various aspects of conflict minerals to assist ME in the development and implementation of our program, which includes due diligence activities consistent with the Organization for Economic Co-operation and Development (OECD) Guidelines.

ME understands that awareness and cooperation among its supply chain participants is essential to any responsible sourcing initiative. By holding product suppliers accountable for the principles in this policy, ME believes its conflict minerals program will help drive necessary transparency in the supply chain and further the ultimate goal of ending armed conflict in the DRC.

ME expects its product suppliers to actively support ME’s conflict minerals compliance efforts by:
• Adopting responsible mineral sourcing policies in dealing with their supply chains that are consistent with this policy and the OECD guidance,
• Supplying products to ME that do not contain 3TG minerals that have been sourced under circumstances that contribute to or support human rights violations in the DRC, and
• Providing evidence to support their representations as to the conflict minerals status of their products upon request.

See the RILA website for more information about the efforts of the RILA Conflict Minerals Program.
Coupon Policy
Updated: Sept. 24, 2023

This policy applies to all properties owned or operated by ME Inc. or one of its subsidiary companies (excluding ME’s Club locations) in the United States (ME).

To help our customers save money and live better, we gladly accept valid paper manufacturer coupons issued by manufacturers of products that ME sells. These paper manufacturer coupons must scan at the register and must not be expired in accordance with the following guidelines.
Coupon Guidelines
ME accepts the following:
Manufacturer Coupons
• All paper coupons must be presented at the time of the purchase and have a scannable GS1 barcode.
• Coupons must scan at the register, as the GS1 on the coupon must validate to ME’s master file.
• ME does not give cash back nor will any overages apply to the remaining items in the transaction if the value of a coupon is greater than the purchase value of the item, including WIC and SNAP.
o The value of a coupon will be applied up to the price of the item and any excess value will not be applied to the transaction total.
• Accept only one paper manufacturer coupon per item for in store purchases only.
• Limit of 4 identical coupons per household, per day (unless otherwise noted on coupon).
o There is no limit on the number of coupons (variety) that can be used in a total transaction.
• ME does not accept expired coupons.
• Items purchased must match the coupon description (brand, size, quantity, color, flavor, etc.). Acceptance of unmatched coupons is against policy and will be systematically denied.
• Coupons are void if copied, scanned, altered, transferred, purchased, sold, or as prohibited by law.
• Manufacturer coupons are not accepted on mobile phones.
ME reserves the right to limit quantities to ‘typical retail purchases’ except in states where it is prohibited (NM).
Internet (Print-at-Home) Coupons
• We gladly accept valid, internet manufacturer coupons for the manufacturer’s items with a scannable GS1 barcode and are not expired that validates to our master file.
• We do not accept internet coupons for free items with no purchase requirements.
• Internet coupons that display characteristics below will not be accepted:
o Blurry
o Out of proportion
o Do not scan properly
o Appear to be altered in any way
Buy One Get One Free Coupons (BOGO)
• ME accepts Dollars/Cents Off coupons and BOGO (Buy One Get One Free).
• BOGO manufacturer coupons cannot be combined (i.e. you cannot use two BOGO manufacturer coupons on two items and get both for free). Unless stated otherwise on the coupon, the use of one Buy One Get One Free coupon requires that two of the valid items are presented at checkout of which one item will be charged to the customer at the full price and the 2nd item will be discounted by its full retail price.
• ME does not accept BOGO manufacturer coupons with a percentage (i.e. buy the first item at full price get 50% off the 2nd item).
Returns
• Returns of items purchased using Manufacturer Coupons will include the coupon value returned to the customer in their original form of tender.
• Coupons will not be given back upon return of the merchandise.
• ME reserves the right to decline the return of items purchased with manufacturer coupons.
Exclusions
• ME does not accept (mobile) digital coupons, (example: coupons scanned off a mobile phone).
• ME does not accept expired coupons.
• ME does not accept counterfeit coupons or any coupons made by a third party (VISA, MC, AMEX, Applebee’s).
• ME does not accept vouchers or gift certificates.
• ME does not accept UPC-A coupon barcodes.
• ME reserves the right not to accept manufacturer coupons with no matching items (e.g. 992 family code).
• Acceptance of unmatched manufacturer coupons to the correct purchase item is against policy and the coupon will be denied.
• ME does not accept competitor/retailer coupons.
• ME does not accept bottle caps for redemption.
• ME does not honor double or triple coupons.
Disclaimer
• In all situations, we reserve the right to refuse, or limit the use of any coupon and/or the subsequent return for any reason, including if the customer behavior becomes disruptive (reoccurring) or the items are deemed not to be for the purpose of usage or gifting.
• Store Management has the final decision in taking care of the customer.
• ME will work with the appropriate law enforcement authorities to prosecute individuals using counterfeit coupons or using coupons inappropriately.
ME reserves the right to update or modify the terms of the OP-41 Manufacturer Coupon Policy and it’s strategies at any time.

Environmental, Health and Safety Statement
ME is committed to complying with applicable environmental, health, and safety (EHS) laws and other requirements in the countries where we operate. In each country where we operate retail and/or manufacturing facilities, ME has established programs and procedures designed to meet our compliance obligations. This includes reducing the environmental impact of our products and operations, as well as protecting the health and safety of our associates and customers.

All ME associates are expected to comply with applicable EHS policies, procedures, and legal requirements. Failure to comply may result in disciplinary action, up to and including termination. To assist ME associates in complying with our EHS policies and local EHS laws, ME maintains an EHS Compliance Program that includes policies, standards, procedures, and controls designed to prevent, detect, and remediate non-compliant activities. We aim for continuous improvement of our program, assessing and adjusting it to ensure continued effectiveness.

Our EHS efforts focus on:
• Protecting the environment. Designing our facilities and operating our business responsibly and consistent with environmental obligations helps sustain resources and care for the communities we serve. Associates are expected to follow all environmental policies and procedures applicable to their role and stop any task or activity that may not comply with applicable environmental requirements.
• Creating a safe workplace. A safe place to work and shop builds trust with our associates and customers. Our associates are expected to:
o Follow all health and safety policies and procedures applicable to their role.
o Only perform job functions for which they have been trained and are qualified to perform, including operating machinery, vehicles, and other equipment.
o Take appropriate measures to reduce the risk of harm to themselves or to others, including restricting access to an area or the equipment when operating machinery or other equipment.
o Stop any task or activity if working conditions become unsafe and report the concern.
o Use required personal protective equipment in accordance with local laws and regulations.
o Be familiar with facility evacuation procedures and follow all applicable emergency response measures. Never block or obstruct emergency exit doors or egress pathways.
• Reporting concerns. Associates are expected to report any activity or working condition that may pose an unacceptable risk to safety, human health, or the environment immediately to a member of management.
• Leading by example. We expect our managers to foster a culture of compliance and demonstrate how to work safely and minimize environmental hazards. Our managers are expected to:
o Require that associates take the proper training before performing tasks.
o Verify equipment and facilities are maintained.
o Report and escalate incidents.
o Support accountability for adherence to policies, standards, procedures, and controls.
• Abiding by all local standards and procedures. Our EHS Compliance teams around the world are expected to implement appropriate standards and procedures intended to further mitigate risk across our business, in accordance with local laws and policy.
ME also expects our suppliers, vendors, and service providers to uphold our EHS objectives and obligations.
Environmental Sustainability Statement
Our Approach to Sustainability
In 2005, ME set out three aspirational goals tied to sustainability: create zero waste, operate with 100 percent renewable energy; and sell products that sustain our resources and the environment. Since that time ME has periodically set specific targets aimed at moving the company towards these aspirational goals. In 2020 ME raised our ambition and committed us on a path to become a regenerative company. That includes targeting zero emissions across the company’s global operations by 2040 and a commitment from ME and the ME Foundation to help protect, manage or restore at least 50 million acres of land and one million square miles of ocean by 2030. ME is working within our own operations and with suppliers to make progress on our goals. ME recognizes having environmental commitments without measuring our progress towards achieving them is not useful. Therefore, ME prefers to set measurable targets and publicly report progress on an annual basis in ME's Environmental, Social & Governance (ESG) Report. In addition to the specific updates found in the ESG Report, key tenets of our environmental sustainability program are highlighted below.
Compliance with Laws
At a minimum, ME is committed to complying with applicable environmental, health and safety (EH&S) laws and other requirements in the countries where we operate. ME has established programs and procedures designed to meet our compliance obligations.
Stakeholder Consultation on Environmental Sustainability Initiatives
ME seeks to go beyond compliance to shape its sustainability commitments and programs. To achieve this goal, ME works with a broad group of stakeholders to advise and shape its environmental sustainability programs. These stakeholders include customers, associates, NGOs, government officials, investors, suppliers, farmers, academics, think tanks, peer companies, grantees and others. By consulting and collaborating with individuals and organizations with broad viewpoints on important issues, ME can better form and implement beneficial environmental policies.
Promoting Environmental Responsibility in Our Value Chain
ME is committed to working with our diverse value chain to promote environmental sustainability. For example, ME launched Project Gigaton and has asked suppliers to join us in our efforts to remove 1 billion metric tons (Gigaton) of GHG from our value chain by 2030. Through Project Gigaton, ME is working with suppliers to help them make meaningful changes that reduce carbon emissions through the six key pillars of Project Gigaton: Energy, Waste, Packaging, Agriculture, Deforestation, and Product Use. We also work to drive change through engagement of suppliers through The Sustainability Insight System (THESIS) Index, a science-based, third-party tool that enables suppliers to report on key performance indicators for the most relevant environmental and social issues across the lifecycle of a product type.
Commitment to Reduce Emissions and Waste in ME’s Operations
As we encourage and support suppliers in their efforts to be more sustainable, we realize we must do our part as well. ME aims to reduce Scope 1 and 2 emissions 35% by 2025 and 65% by 2030 from 2015 levels. As part of that effort, ME is working to power 50 percent of our operations with renewable energy by the end of 2025 and 100% by 2035. Additionally, ME set a goal to achieve zero waste to landfill from our own operations in key markets by 2025 in accordance with Zero Waste International Alliance guidelines.
Support and Promote the Development of Transformation Technologies to Make Change Possible
ME has long supported innovative technologies that make our operations more sustainable. From being one of the first retailers to move to skylights and LED lighting, solar installations, water efficient bathroom fixtures, smart cooling towers and other transformational technologies, we have also led the way in trucking fleet efficiency by utilizing cutting-edge aerodynamic designs and installing idle reduction systems on our trucks. ME is committed to continue working internally and with suppliers to develop and deploy innovative technologies that are designed to reduce our impact on the environment.
Firearms and Ammunition Guidelines
Updated: Sept. 3, 2019

ME has a long heritage as a company of serving hunters and sportsmen and women. Our focus has always been to do so responsibly, including taking many measures that go beyond what’s required by law.
Where We Sell Firearms and Ammunition
ME sells firearms in approximately half of our U.S. supercenter stores. While we are not the largest volume firearms seller in the United States, we do serve many areas of the country where there is a concentration of hunters and sportsmen/women.
Items We Sell
ME sells long guns for hunting and sport shooting, including shotguns, single-shot hunting rifles and light sporting rifles, as well as BB and pellet guns.
Items We Don’t Sell
ME does not sell military-style rifles, such as the AR-15, or any type of AR-15 accessory, including bump stocks and high-capacity magazines. These items are also listed on our prohibited items list for online marketplace sellers. We have a process to monitor our eCommerce marketplace and help ensure our policies are applied.

As of September 2019, we have discontinued the sale of:
• handguns, which were previously sold only in our Alaska stores
• ammunition for handguns
• ammunition for short-barrel rifles such as the .223 caliber and 5.56 caliber that, while commonly used in some hunting rifles, can also be used in large-capacity clips on military-style weapons
• ammunition like the .300 Blackout, 7.62x.39 and .224 Valkyrie

Who Can Buy Firearms and Ammunition at ME
In February 2018, we announced our decision to sell firearms and ammunition only to individuals who are 21 and older.

ME only sells a firearm after receiving a “green light” on a background check. This goes beyond federal law, which only requires the absence of a “red light” after a three-business day waiting period. We require a “green light,” regardless of the time period.
Selling Firearms Responsibly
ME takes steps above and beyond what is required by law to sell firearms in a responsible way, including:
• videotaping the point of sale for firearms;
• allowing only select associates who have passed a criminal background check to sell firearms;
• conducting regular associate training;
• performing inventory audits; and
• securing firearms in a locking case, among other important measures.

ME associates who are authorized to sell firearms are specifically trained on all firearm policies and procedures. Associates who fail to follow the policies and procedures are subject to discipline, up to and including termination.

ME is a charter member of the Responsible Firearms Retailer Partnership, organized by ME and Everytown for Gun Safety.

We have committed to work alongside other retailers to make the overall industry safer, including sharing our own best practices. This system navigates tens of millions of possible combinations of federal, state and local laws, regulations and licensing requirements that come into effect based on where a firearm is sold and who is purchasing. We hope that freely sharing this information will help more retailers sell firearms in a responsible, compliant manner.
Open Carry of Firearms
Motivated by our desire to create a safe environment in our stores and clubs, we request that customers no longer openly carry firearms into ME or ME’s Club locations in states where open carry is permitted – unless they are authorized law enforcement. As of September 2019, we are working to create and display new signage to help communicate this policy.

We will continue to follow state and local laws regarding concealed carry permit holders.
Forests Policy
Updated: Jan. 31, 2024

ME Inc. (“ME”) aspires to source deforestation-free and conversion-free (“DCF”) products and has developed this policy to articulate our expectations of suppliers in support of that aspiration. The following priority commodities and regions are addressed by this policy:1
• Palm oil, pulp, paper, and timber from any region sold directly to ME or used as ingredients or raw materials in ME private brand products;
• Palm oil from any region used in national brand products sold to ME;
• Beef from the Brazilian Amazon and Cerrado or the Gran Chaco of Argentina and Paraguay (“Priority Regions”) sold directly to ME as national brand or private brands products;
• Soy from the Brazilian Amazon and Cerrado or the Gran Chaco of Argentina and Paraguay (“Priority Regions”) sold directly to ME or indirectly as ingredients in ME private brand products.

Collectively, the commodities listed above represent ME’s “Priority Commodities.”

In addition to Priority Commodities, ME encourages suppliers to adopt DCF sourcing practices in other commodity supply chains including cocoa, coffee, natural rubber, and other forest products.2 We also encourage national brand suppliers, marketplace sellers, and others to commit to DCF sourcing, support practices that eliminate deforestation and conversion risks in supply chains, and transparently report their progress.3

Suppliers sourcing Priority Commodities (“Applicable Suppliers”) are expected to abide by the requests of this Forest Policy throughout their business and throughout the process of providing products to ME. This includes responsibility for the conduct of any suppliers, subcontractors, and agents they use as part of their ME business (including, for example, factories, processing facilities, and raw material, component, and ingredient providers). Any Applicable Supplier that disregards this Forest Policy may be subject to consequences, up to and including termination of business with ME. ME reserves the right to audit or inspect Applicable Suppliers at any time to determine whether they are abiding by this Forest Policy.
ME’s aspiration for DCF supply chains
As part of ME’s aspiration to become a regenerative company4, we aim to source from and contribute to the development of DCF commodity supply chains related to the products we sell.

As a people-led, tech-powered omnichannel retailer, our purpose is to help people save money and live better. Our customers count on us to deliver affordable products that are more sustainable for people and the planet, through actions that increase transparency and trust. We work with suppliers, NGOs, governments, and others along the value chain to help improve the sustainability of the products we sell.

Many of the products we sell include ingredients that come from forests and related ecosystems such as mixed vegetation grasslands. Such ecosystems provide numerous benefits, including support for people that depend on them for their homes and livelihoods, habitat for a vast number of species, and environmental services including the regulation of water and related climate systems (cleaning the air, storing carbon, and moderating rainfall), which are essential for supporting agricultural yields and mitigating natural disasters. Yet, according to the World Economic Forum and the Food and Agriculture Organization of the United Nations, agriculture expansion and forestry are the main drivers of deforestation and conversion.5

Reversing the continued loss of forests and natural ecosystems while continuing to meet the daily needs of people around the world requires sustained transformation of production and sourcing of forest-risk commodities. Such systemic transformation will depend on innovative solutions at the producer, supply chain and landscape levels, requiring collaboration6 among farmers and other producers, commodity traders, product manufacturers, retailers, suppliers, governments, and NGOs.
General expectations of suppliers
We expect Applicable Suppliers to implement the following DCF practices when sourcing Priority Commodities (whether as finished good, raw materials or ingredients):
• Commit to achieving DCF sourcing, with a target date of December 31, 2025, or earlier;7
• Use a cut-off date of no later than December 31, 20208 to measure and report DCF sourcing;
• Use the definitions and guidance outlined by the Accountability Framework initiative (“AFi”)9 to support DCF implementation efforts, as well as:
o Follow all relevant laws and regulations to ensure no illegal harvesting or violations of human rights;10
o Protect forests and natural ecosystems, especially High Conservation Value (“HCV”) and High Carbon Stock (“HCS”) areas;
o Do not develop on peatlands, regardless of depth;
o Encourage agroforestry and other regenerative practices, wherever possible;
o Respect the rights of Indigenous Peoples and Local Communities (“IPLCs”), including Free, Prior, and Informed Consent (“FPIC”), where appropriate.
• Certify or verify DCF sourcing. ME recognizes the importance of both sustainability certifications and supply chain verification as key tools to credibly and effectively implement DCF sourcing. Certifications can help improve the sustainability of agriculture and forestry production systems, supporting a wide range of social, environmental, and economic benefits, including DCF criteria. Supply chain verification, using credible geo-spatial monitoring, independent validation, and transparent reporting, can also be an effective tool to deliver DCF sourcing and help advance sustainability outcomes. For the purposes of this policy, ME asks Applicable Suppliers to follow the certification and verification practices described below in order of priority:
o Prioritize the use of credible certifications with traceability and chain of custody models11 that can effectively deliver verified DCF sourcing, when possible;
o When certification is available but cannot yet provide sufficient traceability of DCF sourcing, use a hybrid approach that combines certification and verification;
o When certification is not available, verify DCF sourcing12, and promote sustainable agriculture and forestry practices within the value chain that complement DCF criteria.
• Report progress to ME via Project Gigaton or ME’s Sustainability Survey to help demonstrate collective progress towards DCF sourcing across Priority Commodities and Priority Regions.

Commodity-specific expectations of suppliers
We expect Applicable Suppliers to adopt the following DCF sourcing practices:
Palm oil
Palm oil is an ingredient in a variety of food and consumer products. It is a highly productive and versatile crop that contributes to smallholder livelihoods and socioeconomic benefits for rural communities. Yet unsustainable palm oil production has been associated with deforestation and peatland conversion, primarily in Southeast Asia.13 Experts suggest this can lead to environmental and social impacts, such as habitat loss, biodiversity declines, greenhouse gas emissions that exacerbate climate change, and air pollution from burnings.14
ME’s goal for DCF palm oil
By the end of 2025, ME Inc. aspires to source only deforestation-free and conversion-free (DCF) palm oil for our private brand products globally. This includes all forms of palm oil used in ME’s private brand products, including crude palm oil, refined palm oil, palm kernel oil, fractions, expellers, and derivatives. It also includes palm oil sourced from any region in the world.
ME’s expectation of private brand suppliers for DCF palm oil
ME Inc. expects its private brand suppliers globally to:
1. Develop and implement a plan to source DCF palm oil, including by:
• Publishing a DCF commitment aligned to the general expectations above with timebound milestones for sourcing DCF palm oil. We encourage suppliers to consult the Accountability Framework initiative (AFi) for guidance on how to establish a credible DCF policy and implementation plan;
• Registering DCF commitments in ME’s Project Gigaton portal under the Nature Pillar; and
• Sourcing DCF palm oil following:
o The principles and criteria of the Roundtable on Sustainable Palm Oil (RSPO) with a segregated (or higher) chain of custody model for DCF sourcing; or
o The principles and criteria of the Roundtable on Sustainable Palm Oil (RSPO) mass balance model with DCF verification.15
2. Transparently report progress, including by:
• Reporting progress towards sourcing DCF palm oil for private brand products during ME’s Sustainability reporting season, including:
o Total palm oil volumes sourced for ME private brand products;
o Percentage of palm oil volume certified by RSPO Segregated (or higher) chain of custody model; and
o Percentage of palm oil volume certified by RSPO Mass Balance and verified as originating from sources that were not deforested or cleared after December 31, 2020 (or earlier, as specified by established protocols).
• Maintaining, and making available upon request, comprehensive records about palm oil sourcing volumes and origins, including concession and mill locations, risk assessments, certification documentation, verification methods for DCF, and other relevant information, as appropriate; and
• Complying with requests from ME to conduct independent validations of sourcing, reporting, and claims with third parties, as needed.

To help accelerate progress across the industry, ME also encourages all national brand suppliers to source palm oil in accordance with the principles and criteria of the RSPO Mass Balance (or higher) chain of custody model by the end of 2025.
Beef
Beef is a nutrient-dense high-protein food that is connected to the culture of communities around the world. It also provides livelihoods for many smallholder producers. Yet unsustainable cattle ranching practices have been associated with deforestation and conversion of natural ecosystems, especially in South America.16 Experts suggest this can lead to environmental and social impacts, such as habitat loss, degradation of ecosystem services that regulate temperature and rainfall, greenhouse gas emissions that exacerbate climate change17, conflicts over land and resources, as well as air pollution from burnings18.
ME’s goal for DCF beef
By the end of 2025, ME Inc. aspires to source only deforestation-free and conversion-free (DCF) beef for our private brand and national brand products originating from Priority Regions. This includes fresh, chilled, frozen, and processed corned beef products19, originating from farms or ranches located in the Brazilian Amazon, Brazilian Cerrado, and Gran Chaco of Argentina and Paraguay.
ME’s expectation of national and private brand suppliers for DCF beef
For beef products originating from Priority Regions, ME Inc. expects its private brand and national brand suppliers globally to:
1. Develop and implement a plan to source DCF fresh, frozen and processed beef, including by:
• Publishing a DCF commitment with timebound milestones for sourcing DCF beef. We encourage suppliers to consult the Accountability Framework initiative (AFi) for guidance on how to establish a credible DCF policy and implementation plan. We also encourage suppliers to follow the Beef on Track20 protocol for implementing DCF sourcing in the Brazilian Amazon and other priority regions, as appropriate;
• Registering DCF commitments in ME’s Project Gigaton portal under the Nature Pillar; and
• Using credible geospatial traceability, monitoring, and verification to demonstrate DCF sourcing, including both direct and indirect supplying properties.
2. Transparently report progress, including by:
• Reporting progress towards sourcing DCF beef during ME’s Sustainability reporting season, including:
o Total fresh, chilled, frozen, and processed corned beef volumes sourced for ME private brand and national brand products from specified priority regions; and
o Percentage of volumes that are verified as originating from sources that were not deforested or cleared after December 31, 2020 (or earlier, as specified by established protocols);
• Maintaining, and making available upon request, comprehensive records about beef sourcing volumes and origins, including direct and indirect supplying farms21, slaughterhouse locations, risk assessments, verification methods for DCF, and other relevant information, as appropriate; and
• Complying with requests from ME to conduct independent validations of sourcing, reporting, and claims with third parties, as needed.

Soy
Soy is a high-protein crop that is prevalent in many food and consumer products. It is also a key feed input for aquaculture, poultry, and livestock. Soy is also a highly productive and versatile crop that contributes to livelihoods and socioeconomic benefits for rural communities. Yet unsustainable soy production practices have been associated with deforestation and conversion of natural ecosystems, especially in South America.22 Experts suggest this can lead to environmental and social impacts, such as habitat loss, degradation of ecosystem services that regulate temperature and rainfall, greenhouse gas emissions that exacerbate climate change, conflicts over land and resources, as well as air pollution from burnings.23
ME’s goal for DCF soy
By the end of 2025, ME Inc. aspires to source only deforestation-free and conversion-free (DCF) soy for our private brand products originating from Priority Regions. This includes all types of soy used for food and consumer products as well as soy used in feed for fish, aquaculture, poultry, and livestock associated with our value chain, originating from farms located in the Brazilian Amazon, Brazilian Cerrado, and Gran Chaco of Argentina and Paraguay.
ME’s expectation of private brand suppliers for DCF soy
ME Inc. expects its private brand suppliers globally to:
1. Develop and implement a plan to source DCF Soy, including by:
• Publishing a DCF commitment with timebound milestones for sourcing DCF soy. We encourage suppliers to consult the Accountability Framework initiative (AFi) for guidance on how to establish a credible DCF policy and implementation plan;
• Registering DCF commitments in ME’s Project Gigaton portal under the Nature Pillar; and
• Sourcing DCF soy following:
o The principles and criteria of the Roundtable on Responsible Soy (RTRS), ProTerra Standard, or Cefetra Certified Responsible Soya Standard, with a segregated (or higher) chain of custody model for DCF sourcing; or
o The principles and criteria of the Roundtable on Responsible Soy (RTRS), ProTerra Standard, or Cefetra Certified Responsible Soya Standard mass balance model with DCF verification.
o DCF supply chain verification with independent validation.
2. Transparently report progress, including by:
• Reporting on progress towards sourcing DCF soy during ME’s Sustainability reporting season, including:
o Total volume of soy sourced for ME private brand products from Priority Regions;
o Percentage of certified volume from certifications that utilize chain of custody models that can credibly deliver DCF soy; and
o Percentage of volumes that are verified as originating from sources that were not deforested or cleared after December 31, 2020 (or earlier, as specified by established protocols);
• Maintaining, and making available upon request, comprehensive records of soy sourcing volumes and origins, including locations of direct farms as well as cooperatives and intermediaries, silo and aggregation sites, risk assessments, certification documentation, verification methods for DCF, and other relevant information, as appropriate; and
• Complying with requests from ME to conduct independent validations of sourcing, reporting, and claims with third parties, as needed.

Pulp, Paper, and Timber
Pulp, paper, and timber are important forestry products for a variety of household and consumer items. Forestry is also an important economic resource for many rural communities around the world. Yet unsustainable forestry practices have been associated with deforestation and conversion.24 Experts suggest this can lead to environmental and social impacts, such as the loss of rare, endangered, and ancient trees as well as the loss of habitat, soil erosion and sedimentation of waterways, degradation of ecosystem services, greenhouse gas emissions that exacerbate climate change, as well as social conflicts over land and resources.25
ME’s goal for DCF pulp, paper, and timber
By the end of 2025, ME Inc. aspires to source only deforestation-free and conversion-free (DCF) pulp, paper, and timber for our private brand products. This includes hardwood and softwood logs, sawn timber, furniture, pulp and paper, plywood, particle board, as well as Oriented Strand Board (OSB), Medium and High-Density Fiberboard (MDF and HDF) and other engineered wood products. It applies to all pulp, paper, and timber sourced from any region in the world.
ME’s expectation of private brand suppliers for DCF pulp, paper, and timber
ME Inc. expects its private brand suppliers globally to:
1. Develop and implement a plan to source DCF pulp, paper, and timber, including by:
• Publishing a DCF commitment with timebound milestones for sourcing DCF pulp, paper, and timber products. We encourage suppliers to consult the Accountability Framework initiative (“AFi”) for guidance on how to establish a credible DCF policy and implementation plan;
• Registering DCF commitments in ME’s Project Gigaton portal under the Nature Pillar; and
• Sourcing pulp, paper, and timber as follows and as specified in order of preference below:
o Use recycled content whenever possible;
o Source Forest Stewardship Council (“FSC”) certified commodities whenever possible;
o Where FSC certified commodities are not available at the price, quantity, or specifications needed,26 source commodities certified by Sustainable Forestry Initiative (SFI) or Programme for the Endorsement of Forest Certification (PEFC). For SFI, ME prefers suppliers source material under SFI’s Forest Management Standard but will accept other forms of SFI certification. For all SFI and PEFC sourcing, we ask suppliers for additional due diligence to verify DCF sourcing;27
o Where PEFC or SFI certified commodities are not available at the price, quantity, or specifications needed,28 source commodities using DCF verification methods to ensure products do not originate from areas cleared after December 31, 2020.29
2. Transparently report progress, including by:
• Reporting on progress towards sourcing DCF pulp, paper, and timber during ME’s Sustainability reporting season, including:
o Total volumes of pulp, paper, and timber sourced for ME private brand products.
o Percentage of recycled material;
o Percentage of material certified by FSC (specify FSC standard);
o Percentage of material certified by SFI and/or PEFC (specify SFI and/or PEFC standard); and
o Percentage of material verified as DCF.
• Maintaining, and making available upon request, comprehensive records about pulp, paper and timber sourcing volumes and origins, including locations of concessions and mills, risk assessments, certification documentation, verification methods for DCF, and other relevant information, as appropriate.
• Complying with requests from ME to conduct independent validations of sourcing, reporting, and claims with third parties, as needed.

Restoring Critical Forests
Restoring degraded or converted forests can generate numerous benefits for people and nature, including re-establishing ecosystem connectivity, increasing wildlife habitat, enhancing biodiversity, improving ecosystem services, increasing carbon sequestration, and strengthening landscape and community resilience.

ME encourages all private brand and national brand suppliers as well as marketplace sellers to support forest restoration initiatives. We ask our suppliers to join Project Gigaton, set goals on nature and forests, and report progress annually. More information on these types of efforts can be found on ME’s Sustainability Hub.
Supporting Landscape and Place-Based Initiatives
In addition to the supply chain actions outlined above, ME encourages suppliers to engage in place-based initiatives at the landscape and jurisdictional level to help advance regenerative outcomes and build resilience at scale. Place-based initiatives bring together diverse stakeholders to help advance shared sustainability goals. They seek to integrate protection, restoration, and more sustainable management by optimizing across social, economic, and environmental objectives. These approaches offer opportunities to effectively address the underlining drivers of deforestation and the conversion of natural ecosystems and are complementary to the DCF supply chain actions outlined in this policy.

Effective engagement in place-based initiatives will vary by landscape, but may include:
1. Joining a landscape or jurisdictional initiative and participating in multistakeholder dialogues, steering committees, working groups, or other forums.
2. Committing to source from jurisdictions and landscapes that are pursuing goals that align with business priorities.
3. Investing in actions that align with the priorities identified by local stakeholders representing the jurisdiction or landscape initiative.
4. Supporting credible and transparent reporting and claims of activities and outcomes at the landscape and jurisdictional level.

For more information, please visit the ME Sustainability Hub.

1 ME’s Forest Policy is focused on the following priority commodities and regions: palm oil and pulp, paper and timber globally; as well as beef and soy from the Brazilian Amazon and Cerrado and the Gran Chaco of Argentina and Paraguay. ME has prioritized these commodities and regions because of their relative levels of deforestation and conversion risks, our ability to potentially influence DCF production and sourcing practices via our private brand suppliers and in some instances national brand suppliers, as well as the potential to help advance broader collective action via our participation in coalitions like the Consumer Goods Forum Forest Positive Coalition and the Tropical Forest Alliance, which have prioritized the MEe set of commodities.
2 https://www.MEsustainabilityhub.com/sustainable-products
3 National brand suppliers and marketplace sellers are encouraged to use Project Gigaton to set SMART goals, take action, and report progress.
4 https://corporate.ME.com/news/2020/09/21/ME-sets-goal-to-become-a-regenerative-company
5 World Economic Forum and Food Agriculture Organization of the United Nations
6 Examples of ME’s collaborative efforts include: member of the Consumer Goods Forum Forest Positive Coalition (CGF-FPC), member of the Tropical Forest Alliance (TFA), and as an endorser to the New York Declaration on Forests (NYDF) and the Statement of Support (SoS) for the Cerrado Manifesto.
7 ME expects suppliers to be able to demonstrate significant progress towards achieving full DCF sourcing for Priority Commodities and Priority Regions by the end of 2025 (or sooner). We also expect ongoing implementation and reporting beyond 2025 to ensure continued alignment with the goals and approaches outlined in this Forest Policy.
8 ME recognizes earlier cut-off dates that have been established through credible multi-stakeholder processes and/or certification systems. We encourage our suppliers to adopt these earlier dates as part of their implementation of DCF sourcing practices. Where earlier dates do not exist, we expect suppliers to use a DCF cut-off date of December 31, 2020. The Accountability Framework initiative (AFi) has compiled a list of common cut off dates for different commodities and regions that suppliers can reference: https://accountability-framework.org/fileadmin/uploads/afi/Documents/Common_Cutoff_Dates_Sept_2023.pdf
9 Applicable suppliers should use the Accountability Framework initiative, within the limits of applicable labor law, to help support their DCF implementation efforts https://accountability-framework.org
10 This includes following the requirements of ME's Human Rights program, including ME's Human Rights Statement and Standards for Suppliers.
11 Certification chain of custody models that follow a book and claim or mass balance approach are typically unable to provide credible DCF sourcing without additional verification mechanisms. Mass balance certification models that include DCF controls for mixed products can provide credible DCF sourcing. Certification chain of custody models that follow a segregated and identity preserved approach are typically able to provide credible DCF sourcing without additional verification mechanisms.
12 For DCF verification, suppliers should have a public DCF policy and a way to monitor and verify DCF sourcing that enables credible reporting. This may include developing and implementing risk assessments, supplier engagement and site visits, geo-monitoring, traceability, and/or purchase control systems to verify that commodities have not originated from areas that were deforested or cleared after 12/31/20 (or earlier). Monitoring and traceability systems should cover direct and indirect supplies and include ongoing checks to ensure the supplying areas are not associated with forced labor, environmental embargoes, or encroachments on indigenous territories or conservation units, as appropriate by commodity. This may also include transparent methodologies that outline risk levels, spatial mapping resolution, minimum mapping units to assess deforestation and conversion, temporal data layers, and other relevant information used for measurement and validation.
13 Izaya Numata et al 2022 Environ. Res. Lett. 17 094024. DOI 10.1088/1748-9326/ac8a61
14 Meijaard, E., Brooks, T.M., Carlson, K.M. et al. The environmental impacts of palm oil in context. Nat. Plants 6, 1418–1426 (2020). https://doi.org/10.1038/s41477-020-00813-w
15 Palm oil volumes in the NDPE Implementation Reporting Framework “delivering” category can be used to complement RSPO mass balance sourcing to demonstrate DCF volumes if the supplier and/or trader has independently verified implementation of the NDPE IRF framework.
16 https://www.worldwildlife.org/magazine/issues/summer-2018/articles/what-are-the-biggest-drivers-of-tropical-deforestation
17 https://www.pnas.org/doi/abs/10.1073/pnas.2023787118
18 https://www.sciencedirect.com/science/article/abs/pii/S0305750X21003375
19 Fresh, frozen, and processed beef products include the following 4-digit International Harmonized System code headings: heading 0201 and all subheadings (meat of bovine animals – fresh or chilled), 0202 and all subheadings (meat of bovine animals – frozen), and heading/subheading 1602.50.07 (corned beef in airtight containers).
20 https://www.beefontrack.org
21 Direct supplying farms are properties that sell cattle directly to a slaughterhouse. Indirect supplying farms are properties that sell cattle to other producers or intermediaries, but not directly to slaughterhouses. Cattle ranching can generally be categorized across three distinct phases of production: breeding, rearing and fattening. Direct farms tend to cover the fattening phase, while indirect farms tend to cover the breeding and/or rearing, but some farms cover multiple or all phases of production. ME aims to apply DCF sourcing across all phases of production to include both direct and indirect supplying properties from priority regions.
22 https://www.worldwildlife.org/magazine/issues/summer-2018/articles/what-are-the-biggest-drivers-of-tropical-deforestation
23 https://chainreactionresearch.com/wp-content/uploads/2018/10/Cerrado-Deforestation-Disrupts-Water-Systems-and-Poses-Business-Risks-for-Soy-Producers-3.pdf
24 https://wwf.panda.org/discover/our_focus/forests_practice/forestry/pulp_and_paper
25 https://www.worldwildlife.org/industries/pulp-and-paper
26 If suppliers are unable to viably source material via FSC certification, suppliers should provide a written explanation detailing the reasons why.
27 As a member of the Consumer Goods Forum Forest Positive Coalition (CGF-FPC), ME seeks to align with the DCF methodologies developed by CGF-FPC, which indicate that SFI and PEFC certifications may not necessarily provide verified DCF sourcing: https://www.theconsumergoodsforum.com/wp-content/uploads/2023/02/CGF-FPC-PPP-Roadmap-Guidance.pdf
28 If suppliers are unable to viably source material via SFI or PEFC certification, suppliers should provide a written explanation detailing the reasons why.
29 See footnote 12 for guidance on DCF verification.


Fur Friendly Policy
ME U.S. and ME Canada have a fur friendly policy in place. We do not sell products containing genuine animal fur. The following products are excluded from the policy: wool products, shearling and skin (e.g. leather, calf-hair leather, sheepskin and lambskin).
Global Anti-Corruption Policy
Effective: June 29, 2012

ME Inc. and its subsidiaries and affiliates in the United States and international operations (collectively "ME" or the "Company") are committed to maintaining the highest possible ethical standards and complying with all applicable laws. In all its operations, ME seeks to avoid even the appearance of impropriety with respect to the actions of any of its officers, directors, associates, employees, agents or representatives. This Policy prohibits corrupt payments in all circumstances, in the United States and international operations, whether in dealings with Government Officials or individuals in the private sector.
General Directives
It is ME’s policy to comply with all relevant anti-corruption laws including, but not limited to, the US Foreign Corrupt Practices Act ("FCPA") and the UK Bribery Act. Accordingly, ME prohibits anyone acting on the Company’s behalf, directly or indirectly, from making or receiving improper payments.

Improper payments mean receiving or paying bribes, or giving, offering or promising to give money or anything else of value to any person, including any Government Official, in order to improperly influence any act or decision of a person, or to otherwise gain an improper benefit for the Company.

A Government Official may include, but is not limited to, any official or employee of a government, official or employee of a public international organization, member of a political party, candidate for political office, or any official or employee of a state-owned business enterprise.

The use of ME funds or assets for any illegal, improper, or unethical purpose is strictly prohibited.

Compliance with this Global Anti-Corruption Policy (the “Policy”) is required of all associates and third parties engaged to interact or who may interact with Government Officials on the Company’s behalf. All associates are responsible for ensuring that third parties with whom they interact fully understand and follow the Policy in all activities related to ME business.
Violations
Any associate or third party violating the Policy in connection with ME business will be subject to disciplinary measures, up to and including termination in the case of an associate, or termination of business relations in the case of a third party and, where appropriate, referral of the matter to relevant law enforcement authorities.
Global Implementation of Anti-Corruption Program
To effectively implement the Policy, ME shall maintain an effective risk-based Global Anti-Corruption Program (the "Program") designed to prevent, detect, and remediate bribery and recordkeeping violations. As part of the Program, ME shall adopt operating procedures specifically targeted to the corruption risks that exist for its operations. Management in each affected area shall be responsible for ensuring adequate resources are devoted to maintaining effective compliance programs. A senior executive at ME Inc., shall be given overall responsibility for the Program, and shall report regularly to the Audit Committee of the Board of Directors of ME Inc., which shall exercise reasonable oversight as to the implementation and effectiveness of the Program.

The procedures and governance used to implement the Policy, shall include, at a minimum:
• Effective controls on the disbursement of funds and other assets to ensure disbursements are not made for improper purposes;
• Measures to ensure books and records accurately reflect the assets disposition;
• Clearly articulated standards of behavior as included in ME's Code of Conduct, which shall be well publicized to all of ME's operations;
• Clearly defined roles, responsibilities, and reporting lines for day-to-day management and implementation of the compliance procedures;
• Effective training of executives, associates and, where appropriate, third parties regarding relevant anti-corruption standards and procedures;
• Testing by Internal Audit or a third party for compliance with the anti-corruption procedures, including review of expenditures for operations that interact with Government Officials;
• Corruption risk assessments conducted annually;
• Conducting risk-based due diligence of third parties engaged to interact with Government Officials on the Company’s behalf;
• A method to report or seek guidance on actual or potential anti-corruption issues that is effectively publicized, as well as procedures for responding to such reports or requests;
• Regular review and, if necessary, revisions or updates to this Policy and to the related procedures where appropriate, including in response to legal, regulatory, or industry changes or violations of this Policy;
• Appropriate incentives and punishments for associates, executives and third parties for adherence to or violations of, respectively, the relevant policy and related procedures.

Reporting
Every associate or third party who has information that this Policy may have been violated or believes he or she is being asked to pay a bribe or receive a bribe, or otherwise act in contravention of this Policy shall immediately report the event directly to Global Ethics & Compliance. Suspected violations of anti-corruption procedures may also be reported to market Anti-Corruption Compliance.

All reports to Ethics & Compliance are treated as confidentially as possible. It helps with follow-up if you identify yourself. If you are not comfortable identifying yourself, you can make anonymous reports to the Ethics Helpline to the extent allowed by law.

Contact information for Global Ethics & Compliance is contained in the box below:



Reporting an issue in good faith will not get you in trouble, even if you make an honest mistake. Knowingly reporting false information is contrary to our values and will be subject to disciplinary action. Also, anyone who reports a suspected violation may be subject to disciplinary action to the extent he or she violated any ME policy or procedure.
Global Forced Labor Prevention Policy
Purpose
ME respects the basic rights of workers and complies with all applicable laws and regulations in the locations where we operate. The use of any form of forced or trafficked labor anywhere in our own operations and supply chain is prohibited. ME will not intentionally use forced labor, including underage labor or involuntary prison labor, and we will take actions to exclude forced labor from our own operations and supply chain.

Our ME Standards for Suppliers sets our expectations for suppliers of product sold to or sourced by ME. Products should not be produced using forced labor, including underage labor or involuntary prison labor. We believe suppliers should cascade these expectations throughout their supply chains—including to raw material, component, or ingredient suppliers. We also expect our third-party service providers to prohibit the use of forced labor, including underage labor or involuntary prison labor, in their operations.
Target Audience
Preventing forced labor in our operations and working with suppliers to prevent forced labor is the responsibility of all associates. All associates are expected to comply with this Policy. In particular, any leader or People team member who is in a position to hire workers, especially third-party contract labor, must understand the relevant risks of forced labor. In addition, all merchant and sourcing associates are expected to understand the relevant risks of forced labor. Failure to comply may result in disciplinary action, up to and including termination.

ME also expects our suppliers, vendors, service providers, and other third parties to uphold our Forced Labor Prevention principles and compliance requirements. Specific requirements for third parties are included in the ME Standards for Suppliers and/or in our contracts and agreements.
Forced Labor Prevention Principles
For purposes of this Policy, we uphold the following principles:
• Recruit responsibly. Workers should not pay recruitment or similar fees to obtain employment, even if the fees are allowed under local law. Workers should be appropriately authorized to work, including meeting local legal age requirements and relevant legal requirements for migrant workers.
• Communicate and follow the terms and conditions of employment. Terms and conditions of employment should be communicated to workers in a language they understand, and changes should be communicated transparently. Wages should be paid regularly and in alignment with local law. Wages should not be withheld or subject to illegal or excessive deductions. Workers should not be subject to excessive working hours, as defined by local laws and ordinances.
• Allow workers to have freedom of movement. Workers should have the ability to move freely and should not be restricted by their employer through abuse, physical force, or threats of violence or reprisals. Workers should retain control over their personal identification documents and other valuable possessions. Workers should be free to terminate employment upon reasonable notice.

What to Do
All Associates:
• Know and understand the Global Labor and Employment Policy and the Global Responsible Sourcing Compliance Policy.
• Escalate concerns of forced labor by contacting a member of management or the Global Ethics Helpline via phone: + 1 (800) 963-8442 (local contact numbers can be found on www.MEethics.com), web: www.MEethics.com or email: ethics@ME.com. We prohibit taking negative action against any individual for reporting in good faith conduct that violates this Policy or cooperating in an investigation.

All Managers or People team members in a position to hire associates and contract third-party labor:
• Follow company procedures and policies relating to hiring, retaining, and promoting talent, as well as all relevant procedures for identifying and managing third party contract labor, and onboarding and managing relationships with suppliers.
• Do not knowingly:

o Hire associates who have been recruited under forced labor conditions or
o Allow contract laborers who are working under forced labor conditions to work at ME sites or on ME projects.

All merchant and sourcing associates:
• Do not knowingly buy or source from suppliers that are producing products for ME using forced labor, including underage labor or involuntary prison labor, in their operations or their supply chain.
• Communicate expectations and hold suppliers accountable to the ME Standards for Suppliers and our Forced Labor Prevention requirements.

Global Sanctions Compliance Policy
The United States, other countries, and international governmental organizations like the United Nations or the European Union have sanctions programs that prohibit activity with certain countries, or regions (“Prohibited Territories”), governments, entities, and persons (“Restricted Parties”). It is the policy of ME Inc. and its subsidiaries (collectively “ME” or the “Company”) to comply with all applicable sanctions laws and regulations.

Prohibited Territories include countries or regions that are subject to comprehensive sanctions prohibiting nearly all activity involving those countries or regions, or those from which sourcing is prohibited by ME Policy. Similarly, Restricted Parties are individuals, governments, groups, entities, vessels, or aircraft that are subject to comprehensive sanctions prohibiting nearly all activity with those parties.

Suppliers must ensure that the services or products provided to ME comply with all restrictions imposed by the United States sanctions, as applicable, or the sanctions of any other relevant government. ME expects its suppliers, vendors, service providers, and other third parties to follow ME’s commitment to sanctions compliance and not cause ME to violate any sanctions law.
What to Do
In addition to the requirements included in the ME Standards for Suppliers and/or in our contracts and agreements, suppliers must ensure that:
• They, their beneficial owners, or any other owner, officer, director, employee, agent, or third-party representative acting on their behalf is not listed on any applicable Restricted Party Watchlist, including the U.S. Department of Treasury’s Office of Foreign Assets Control (“OFAC”) Specially Designated Nationals and Blocked Persons List or other similar applicable lists.
• Products are not produced—in whole or in part—in violation of the applicable law or in a way that would cause ME to violate the law. This includes conducting due diligence to verify the origin of all items or components purchased, and ensuring that they are not grown, produced, manufactured, extracted, processed in, sourced from, or transported through Prohibited Territories.
• Their operating and sourcing locations, including factories, are not located or incorporated in Prohibited Territories.
• They comply with, and refrain from any act or omission that would or could cause you or ME or any affiliates to violate, any applicable laws relating to economic or trade sanctions, including, without limitation, those administered by the United States, the country in which you reside and/or are located, and the country or countries from which the products are being sent.

ME has pledged to deliver on trust and transparency for our customers and the communities we serve. We are committed to selling food and products that meet high standards for safety, quality and affordability. Customers are also more interested than they were in recent decades in understanding where their food comes from, what’s in it and how it’s made. ME welcomes this development, and we are working on ways to help them make more informed buying decisions. In that regard, we supported legislation passed by Congress in 2016 that provided a uniform standard for the disclosure of bioengineered (BE) ingredients and foods, often referred to as GMOs. We actively worked with our private brand suppliers to meet the disclosure requirements established through the USDA National Bioengineered Food Disclosure Standard.

We believe in providing our customers choices when shopping with ME. For our customers who prefer to avoid bioengineered foods, we offer a wide selection of USDA certified organic products. By law, bioengineered ingredients are not allowed in the organic program. In FY2020, we started revamping our produce areas that included making organic offerings easier to find, and better highlighting fresh produce prices to emphasize affordability.

We require that all suppliers meet USDA and FDA regulations. The USDA and FDA make no nutrition or health distinction between GMO and non-GMO products and ingredients.
Government Relations Policy
Updated: Mar. 15, 2022
 
My Account Registration and Use

My Account registration is a service provided by our website. You do not have to register to browse our website. We may require that you register with a My Account to make online purchases. When you register, you are asked for personal information such as your name, address, phone number, email address, and a username and password that you select. You may also optionally provide information regarding your interests and home improvement projects or register your credit cards. This information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information.


View the Terms and Conditions that govern your registration and use of our My Account service.

ME Policy: Content - Information and Ideas:

ME SUPERSTORES provides functionality that enables users to make available Content and Ideas in connection with their use of the ME SUPERSTORES Sites. Any text in Content should be written in English. You acknowledge and agree that you are responsible for all Content and Ideas you make available in connection with any ME SUPERSTORES Site. You represent and warrant that (1) you have the authority to grant the rights in such Content and Ideas as set forth in these Terms of Use, including in Section 3(B) below; and (2) such Content and Ideas, and the use of such Content and Ideas, will not violate any term of these Terms of Use. This means you will be responsible for the legality, the accuracy, the appropriateness, the originality, and your rights in any such Content and Ideas.
ME SUPERSTORES’s Rights to Use Content and Ideas: You grant to ME SUPERSTORES a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display (publicly or otherwise) any Content that you make available, in any media or medium, and in any form, format, or forum now known or hereafter developed. You further agree that ME SUPERSTORES is free to use any Ideas for any purpose. ME SUPERSTORES may sublicense its rights in Content and Ideas through multiple tiers of sublicenses. ME SUPERSTORES is, and will be, under no obligation (1) to maintain any Content or Idea in confidence; (2) to pay any compensation for any Content or Idea; or (3) to respond to any Content or Idea. You grant to ME SUPERSTORES the right to use any name associated with any Content or Idea that you make available to ME SUPERSTORES, although ME SUPERSTORES has no obligation to exercise such right, or to otherwise provide any attribution for any Content or Idea.
Prohibited Content: You agree that you will not make available Content in connection with the ME SUPERSTORES Sites that: is false, fraudulent, inaccurate, or misleading;
contains your full name(s), or any other confidential personally identifiable information of yourself or others;
violates any local, state, federal, or international laws or is otherwise tortious;
is protected by or would infringe on the rights of others (including ME SUPERSTORES), including any patent, copyright, trademark, trade secret, right of publicity or privacy, or any other proprietary right, without the express prior written consent of the applicable owner; is obscene, indecent, pornographic, or otherwise objectionable; is derogatory, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by ME SUPERSTORES in its sole discretion; victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability; is violent or threatening, or promotes violence against, or actions that are threatening to, any individual or group; contains advertisements, solicitations, or spam links to other web sites or individuals, without prior written permission from ME SUPERSTORES; contains or relates to chain letters or pyramid schemes; impersonates another business, person, or entity, including ME SUPERSTORES, its related entities, employees, and agents; violates any policy posted on the ME SUPERSTORES Sites; or is intended to cause harm, damage, disable, or otherwise interfere with the ME SUPERSTORES Sites or our partner


 
ME Policy: Materials Available on ME:

ME SUPERSTORES and its suppliers and licensors may make available various Materials. The Materials are for educational and informational purposes only, and errors may appear from time to time. Before you act in reliance on any Materials, you should confirm any facts that are important to your decision. The ME SUPERSTORES Entities make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of any Materials. If you find an error or notice something that does not look quite right on the ME SUPERSTORES Sites, we would appreciate it if you let us know by contacting us at http://www.ME SUPERSTORES.com/help (Your feedback is a big part of what helps ME SUPERSTORES to get better at helping
NO MATERIALS RELATED TO HEALTH, WELLNESS, PRESCRIPTIONS, OR PHARMACEUTICALS ARE INTENDED TO SUBSTITUTE FOR THE DIAGNOSIS, TREATMENT AND ADVICE OF A MEDICAL PROFESSIONAL, AND SUCH MATERIALS DO NOT COVER ALL POSSIBLE USES, PRECAUTIONS, SIDE EFFECTS, AND INTERACTIONS, AND SHOULD NOT BE CONSTRUED TO INDICATE THAT ANY DRUG IS SAFE OR EFFECTIVE FOR YOU. CONSULT THE PRODUCT INFORMATION (INCLUDING PACKAGE INSERTS) REGARDING DOSAGE, PRECAUTIONS, WARNINGS, AND INTERACTIONS, AND YOUR MEDICAL PROFESSIONAL, FOR GUIDANCE BEFORE USING ANY PRESCRIPTION OR OVER-THE-COUNTER DRUG.
THE ME SUPERSTORES ENTITIES ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS.


 
ME Policy: Third Party Sites:

References on ME SUPERSTORES Sites to any names, marks, products, or services of third parties, or links to third-party sites or information, are not an endorsement, sponsorship, or recommendation of the third party or its information, products, or services. ME SUPERSTORES is not responsible for the content of any third-party linked site or any link contained in a linked site, including any third-party social media or mobile app platform with which the ME SUPERSTORES Sites operate or otherwise interact, nor is ME SUPERSTORES responsible for the acts or omissions of any operator of any such site or platform. Your use of any such third-party site or platform is at your own risk, and will be governed by such third party's terms and policies (including its privacy policy).

 
ME Policy: Merchandise:

The Sites may make available listings, descriptions, and images of goods and services (collectively, “Products”). Such Products may be made available by us or by third parties. We make no representations as to the completeness, accuracy, reliability, validity, or timeliness of such listings, descriptions, or images (including any features, specifications, and prices contained on the Sites). Such information and the availability of any Product are subject to change at any time without notice.
We have made efforts to accurately display the attributes of Products, including the applicable colors. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect actual product color or finish. In addition, certain weights, measures, and similar descriptions are approximate and are for convenience only.
We sell Products for children’s use; however, these Products are intended for sale to adults.
ME SUPERSTORES has no liability to you for content on the ME SUPERSTORES Sites that you find to be offensive, indecent, or objectionable. Certain videos, movies, TV programs, video games, computer games, and other Products are labeled with age restrictions or are intended for individuals of certain ages or “mature audiences” only. By ordering an age restricted item, you certify that you satisfy the age restrictions.
ME SUPERSTORES is not responsible for, and cannot guarantee the performance of, goods and services provided by third parties, including any ME SUPERSTORES Entity, Marketplace Retailer (as defined below in Section 16.A), our advertisers, or other third parties to whose sites we link. While our goal is to provide accurate information, product packaging and material may contain more and/or different information than that provided on ME SUPERSTORES Sites, including the product description, country of origin, nutrition, ingredient, allergen, and other information. Always read labels, warnings, directions, and other information provided with the product before using or consuming the product. For additional information about a product, please contact the manufacturer. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. If you find a product is not as described, your sole remedy is to return it in unused condition (excluding products that are not eligible for return), in accordance with ME SUPERSTORES’s return policy. It is your responsibility to ascertain and obey all applicable local, state, federal, and foreign laws (including minimum age requirements) regarding the purchase, possession, and use of any Product.

 
ME Policy: Orders:

A. Order Acceptance and Billing
You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your ME SUPERSTORES.com account, including on ME SUPERSTORES affiliated sites and properties which you access via your ME SUPERSTORES.com account credentials. ME SUPERSTORES participates in account update services offered by some banks. If your bank participates in account updater services, these services will automatically update your card number or expiration date in our system when it changes. If you do not want to have your cards automatically updated, you can opt out of these services by contacting your issuing bank. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order. Prior to accepting an order we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. ME SUPERSTORES may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes and fees. You will not be charged for most orders until the order has shipped. Some exceptions (when you will be charged at the time your order is placed) are: (i) orders or preorders paid for with a Gift Card, eGift Card, or PayPal account; and (ii) orders paid using the in-store “Cash” payment method.
ME SUPERSTORES reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied. ME SUPERSTORES also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms of Use, “reselling” will be defined as purchasing or intending to purchase any Product(s) from ME SUPERSTORES for the purpose of engaging in a commercial sale of the MEe Product(s) to a third party. In addition to any other remedies available to it, ME SUPERSTORES may in its sole discretion restrict or terminate your account, or cancel or refuse orders for violations of, or abuse of the ME SUPERSTORES returns policy.
B. Pricing Information; Availability
ME SUPERSTORES cannot confirm the price or availability of an item until after your order is placed. Pricing or availability errors may occur on the ME SUPERSTORES Sites or through Marketplace Retailers. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a Product. ME SUPERSTORES reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from ME SUPERSTORES. ME SUPERSTORES may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on the ME SUPERSTORES Sites or from prices available in ME SUPERSTORES stores or on ME SUPERSTORES Apps.
C. Promotional Codes
Promotional codes are limited in nature and may expire or be discontinued with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code.
D. Gift Cards
The risk of loss and title to any gift cards passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. Your purchase and use of gift cards is subject to the full terms and conditions related to gift cards, available at https://ME SUPERSTORES.com
E. Tax Exempt Purchases
To obtain tax-exempt purchasing privileges for purchases on ME SUPERSTORES.com, you must follow the tax-exempt registration procedure as described on the Site. As part of this process, you may be required to provide additional information to ME SUPERSTORES to confirm your tax-exempt status (for example, a valid state tax-exempt number). You represent and warrant that any information you provide to ME SUPERSTORES as part of the tax-exempt registration process is valid, accurate, and complete. You will promptly notify ME SUPERSTORES of any updates or changes to your tax-exempt status and will promptly provide ME SUPERSTORES with any updated information or documentation. If you purchase any products or services for a tax-exempt purpose and use those products or services for any other purpose, you will report and pay all taxes required under applicable law. If you are a tax-exempt organization, all tax-exempt purchases must be used exclusively by your organization for tax-exempt purposes only. You will comply with all other applicable requirements for tax-exempt purchases under applicable law. You will hold ME SUPERSTORES harmless from and will indemnify ME SUPERSTORES against any claim, loss or expense occurring from any failure to comply with your resale permits or any other tax-exempt requirements, and your exemption will be subject to immediate cancellation.
You further agree that if you do not use the products or services purchased with your tax-exempt account for the purpose for which your tax exemption applies, you will report and pay sales and use taxes directly to the state relating to the products or services to the extent required by law. In order to qualify for exemption, you may be required by law to pay us using your organization’s payment method (e.g., a company credit card) and not a personal payment method (e.g., a personal credit card). To the extent you have a Business Account, you acknowledge that if you, or any business user accounts associated with your Business Account, make tax exempt purchases with a tax exemption certificate associated with the Business Account, that those purchases are made with the tax-exempt organization’s funds. You will comply with such requirement to the extent required by law.

 
ME Policy: Promotions

ALL PROMOTIONS ARE VALID AND OUR STORE IS RESPONSIBLE TO APPLY IT AS MARKETED FOR CUSTOMERS. IF YOU SEE ANY COUPON, PROMO, OR DEALS AND YOU ARE HAVING DIFFICULTY TO APPLY IT TO YOUR ORDERS, WE ARE HAPPY TO ASSIST YOU AND IN THIS CASE WE WILL DOUBLE THE PROMO FOR YOU.
PLEASE CONTACT US @ EMAIL: ME@MESUPERSTORS.COM 
ME Policy: Shipping:

Products will be shipped to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions contained on the ME SUPERSTORES Sites. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier.
Delivery of Products purchased from the ME SUPERSTORES Sites to addresses outside the United States is limited. Some Products also have restricted delivery within the United States. Some Products may be available for pick up at physical ME SUPERSTORES store locations. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products.

 
ME Policy: Delivery:

Products will be shipped to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions contained on the ME SUPERSTORES Sites. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier.
Delivery of Products purchased from the ME SUPERSTORES Sites to addresses outside the United States is limited. Some Products also have restricted delivery within the United States. Some Products may be available for pick up at physical ME SUPERSTORES store locations. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products.

 
ME Policy: Export Policy:

You acknowledge that (a) goods licensed or sold on the ME SUPERSTORES Sites, and (b) any software or technology purchased, downloaded, or used from the ME SUPERSTORES Sites, are subject to the customs and export control laws and regulations of the United States of America and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received, and you agree to comply with all applicable laws. You agree, represent, and warrant that no Materials will be accessed from, downloaded in, released in, carried to, transferred to, transshipped through, exported to, or re-exported (collectively “transferred”) to any territory (or national resident thereof), person, entity, or organization to which such Materials could not be transferred directly from the United States or by a U.S. person without a license, including without limitation to any person on the U.S. Treasury Department’s List of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Persons List or Entity List.


 
ME Policy: Return Policy:

This policy applies to returns of products purchased in ME U.S. stores Items purchased through ME Marketplace might have different return policies & exceptions. Please confirm your item is eligible for return by reviewing the applicable section below describing items shipped by Marketplace Sellers.

Not 100% Satisfied? We Are Happy to Help.

To exchange or return an item, here is what you need to know:

You have 90 days after purchase or upon receipt to exchange or return an item unless noted in our exceptions. Please provide your store receipt or ME.com/ME Business order number and we will refund your purchase to the original form of payment.

Save time by starting your return in the ME App or at ME.com or at business.MESUPERSTORES.com. No ME.com account? Start here: MESUPERSTORES.com/returns.

Return items in-store or curbside, for free by mail or schedule a pickup with FedEx. ME+ Members have additional home pickup options as part of their membership.

No receipt? We can attempt to look up store purchases with a debit/credit card or online orders with a phone number or email. You can also search for your store receipt here.

Our Guarantees

(WIC/SNAP restrictions apply)

Extended Holiday Returns: Most items* purchased between October 01, 2024, and December 31, 2024, are returnable until January 31, 2025. Some exceptions may apply (e.g., wireless phones, protection plans, major appliances, Dyson products, and select seasonal and luxury goods).

Fresh Guarantee: Receive a refund on Produce, Fresh Flowers, Meat, Bakery, Deli, Dairy and Frozen* items with a receipt. Start a return on the App or at MESUPERSTORES.com/returns or in your account on MESUPERSTORES.com. Some items may not be returnable but may be refundable.

Recall Guarantee: Recalled items are issued a cash refund regardless of purchase condition.

90-Day Automotive Battery Guarantee: Money back refund or exchange to original purchaser if battery tests bad within 90 days. After 90 days, the original purchaser can only exchange the battery per the warranty terms.

*Perishable Online Orders cannot be returned by mail. To receive a refund, go to ME.com or the App to start the return.

Our Refund and Exchange Exceptions


Receipt Required Items


Exchange Only Items

Some products if opened or used can only be exchanged for an exact or similar item as follows:
• Unlocked opened wireless phones within 14 days*.
• Drones, Projectors within 30 days*.
• Air beds/air mattresses within 90 days*.
• Durable medical equipment within 90 days* (e.g., crutches, walkers, slings, mobility scooters, pulse oximeters).

Funeral products: (e.g., caskets, coffins) can be exchanged within 90 days if damaged or defective and unused. New or used items are nonrefundable unless the return is due to manufacturer defect or damaged.

*New, unopened items can be returned for a full refund.

Items Ineligible for Return/Refund/Replacement

To help keep our customers and associates safe ME and Marketplace sellers will not replace, accept returns, or provide refunds for:
• Firearms & Ammunition
• Airsoft & Air Guns, BB Guns, Crossbows, Vertical/Archery bows
• Pepper Spray/Bear Spray
• Gas Powered Recreational Vehicles (e.g., Dirt Bikes, Mini-Bikes, Go-Carts, Scooters, Ride-ons, UTVs & ATVs)
• Used or Mounted Tires, Wheels, Rims, Snow Tires
• Trading cards (opened or unopened)
• Precious Metals (e.g., gold bars, coins, currency)
• Prescription Medications and Devices
• Items containing pseudoephedrine, ephedrine, phenylpropanolamine
• Sex Toys & Vibrators, Pregnancy Tests, Ovulation Tests, & Home Diagnostic Testing Kits (including COVID-19 tests)
• Diabetic Supplies* including meters, strips, lancets, lancet devices & syringes
• Hygienic Medical Equipment (e.g., bedpans, bath seats, sitz baths, eye drop guides, opened/unsealed breast pumps)
• RV sewer lines, toilets, toilet bowls and urinals (used or installed)
• Special orders made through ME Business

*Diabetic supplies and items covered by Medicare Part B that are deemed substandard or unsuitable per Medicare supplier standards are returnable.

Other service items and digital products ineligible for return/refund/replacement:
• Gift Cards
• Prepaid Cell Phone Cards
• Prepaid Gaming Cards
• Video Game Download Cards
• Sim Cards
• Video On Demand

Unless specified, electronic games and software downloads are not returnable after purchase. If you did not receive an email containing the code or are unable to redeem the code provided, please go to ME.com/help, scroll to the bottom of the page and click the blue Contact Us button.

Financial/Home/Tech Services: Return/Refund/Replacement Policy


Ineligible Items: Eligible Items with a receipt*: Eligible via Service Providers Only:
ME Express Bill Payments Money Transfer Home Services (e.g., Angi, Hello Tech, GoConfigure, Tot Squad)
Reloadable Credit/Debit Card Money Order Tech Services (e.g., True Network Solutions)
Check/Card Cashing Fee Affirm
Branded Gift Cards (Visa, MC, Amex) ME+ Membership
Lottery
Premium Tech Support & Security w/McAfee Total Protection

*Note:
• Money Transfers may be refunded to sending customer if the funds have not been received or deposited into receiver's bank account/mobile wallet. Customer must have the Reference Number or MTCN of the transaction and proper identification.
• Money Orders may be refunded in cash up to 180 days after purchase with original receipt. Money Orders that have been previously cashed or deposited are ineligible for refunds. For refunds for damaged or lost money orders, please visit moneygram.com/replacement.
• Items purchased with Affirm will be credited back to the customer’s Affirm account. If the refund amount exceeds the loan balance due, Affirm will issue a refund minus interest to the customer’s bank. Refunds may take up to 10 business days to process. If refund is issued in another form of payment such as a gift card, customer is responsible for the loan repayment.
• ME+ Memberships may be refunded within 90 days unless used or activated.

Home Services Products (e.g., In-Home TV Mounting, Furniture Assembly):
• Used or completed Home Services Products are not eligible for refund, this includes cancelations made less than 24 hours before scheduled booking*.
• To cancel an unused service or discuss a problem with a completed service:
o Angi Services: Select “Review Booking” in the confirmation email or by calling Angi’s dedicated line for ME orders at 1-877-600-3455.
o Other Service Providers: Locate the service provider contact listed on your booking confirmation email.

Tech Services Products (e.g., Device Setup, Connected Home Installations): are nonrefundable by ME.
• Select services may be eligible for a refund by the service provider if not used or completed*. Contact True Network Solutions support staff to confirm eligibility or to discuss a problem with a completed service at 888-725-4544.

*Some Tech Service Products and Home Services Products that were purchased in store, where the pin has not been activated, may be returnable in store, with a receipt.

How to Get Your Refund or Store Credit

Receipted Returns
No receipt? We can attempt to look up store purchases with a debit/credit card or online orders with a phone number or email. You can also search for your store receipt here.

Refunds processed back to a debit/credit card without a receipt may take up to 10 business days.

Receipted items returned within the return window are refunded to the original purchase method as follows:

Method of Payment With Receipt Refund Timing
Cash or Check Cash Immediate
Credit Card MEe Credit Card* or ME Gift Card Up to 10 Business Days
Debit Card w/ PIN MEe Debit Card*, ME Gift Card or Cash Up to 7 Business Days
ME Gift Card ME Gift Card Up to 3 Hours
EBT Card EBT Card Up to 3 Hours
EBT Cash Cash or ME Gift Card* Immediate
ME Cash ME Cash Balance Up to 3 hours
Refund Credit Refund Credit Account Up to 3 Hours

• A ME Gift Card is a store credit that can be used as tender in a physical ME store or on ME.com.
• Funds issued to a ME gift card may take up to 3 hours to process.
• When the original purchase involved the use of more than one form of payment, ME reserves the right to issue a refund to only one form of payment where allowed by law.
• See www.ME.com/giftcardterms for more details.

*If we are unable to refund to the original debit/credit card:
• store purchases will be issued a store credit to a ME Gift Card
• online purchases will go back to the issuing bank

Non-Receipted Returns
To return or exchange items without a receipt, the customer must present a valid government-issued photo ID. Information from the customer ID is stored in a secure database that ME uses to authorize returns. If the refund verification process accepts the return, a ME gift card will be issued.

Without receipt —> Valid ID required —> ME gift card issued

• A ME Gift Card is a store credit that can be used as tender in a physical store or on ME.com.
• Funds issued to a ME gift card may take up to 3 hours to process.
• See gift card terms and conditions for more details.

Refunds issued for lost items, wrong/incorrect item returned, or suspected fraudulent activity are subject to recharge if ME or the Seller can verify delivery or frequent abuse.

Items that require age verification via a valid government issued ID such as alcohol may have a refund delay of up to 10 business days if ME is unable to verify age or the customer is unable to receive their delivery.

Gifting

Items on a gift receipt can be exchanged, refunded to a ME Gift Card, or credited to the sender’s original method of payment.

Items without a gift receipt can be exchanged or refunded to a ME Gift Card.

ME.com or Business.ME.com: Items Shipped by ME

If ME shipped an item, the Standard Return Policy applies. To return by mail, click how to return your item by mail.

Please note your item may have return restrictions and/or special instructions as follows:
• Wireless phones (most items are returnable within 14 days).
• Hazardous materials (e.g., items with lithium-ion batteries, household chemicals, fuel, corrosive materials, aerosols, etc.).
• Freight/oversized/heavy items are not returnable to stores.
• Items that require assembly (e.g., indoor/outdoor furniture, grills, bicycles, electric bicycles, etc.) must be fully disassembled and re-packaged prior to returning to a store or FedEx location (FedEx may decline service for unpackaged assembled items).
• Items that include a rechargeable battery (e.g., tools, drills, lawn equipment, laptops, eBikes, etc.) must contain the original battery to qualify for a return.
• Non-contiguous US States and Territories may have mailback restrictions.
• Items that contain fuel, propane, or other flammable liquid (e.g., items such as lawn equipment, recreational vehicles, propane tanks, etc.) should be completely drained and/or returned empty.
• Store Manager retains final authority to accept or decline any item that is eligible for return. Under no circumstance may a Store Manager accept return of an ineligible item. Store managers may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual.

To return a luxury item* over $300 that was shipped to you by ME:
1. Log in to your ME account or contact Customer Care at ME.com/help within 90 days of purchase.
2. Box up the item. Include all original boxes, papers, grading, certificates of authenticity and appraisals.
3. Drop off the item for FedEx delivery or at a ME store.
4. Use the shipping label provided by ME.
ME will work to validate and authenticate that the item is returned in the exact MEe condition as shipped within 2 business days upon receipt of the item. Once validated, your refund will be processed back to your original method of payment in up to 10 business days.

*Luxury items are:
• Items above $300 that are new, or preowned apparel, shoes, accessories (e.g., purses, sunglasses) jewelry, and watches
• Items of any amount that are fine art, loose gems, gemstones, collectibles (e.g., stamps), or memorabilia

ME.com or Business.ME.com: Items Shipped by Marketplace Sellers

Most items are returnable within 30 days. Returning items purchased from a Marketplace Seller is easy. Simply:
1. Start a return by logging into your ME account or your business.ME.com account.
2. Verify the return window, follow the instructions, and return the item to original packaging.
3. Box and prepare the item for shipping. No box? Simply bring eligible items to a ME store for packaging.*
4. Drop it off for FedEx delivery or at a ME store, if eligible.
5. The store will provide a shipping label for eligible items.

*NOTE:
• Items that require assembly (e.g., indoor/outdoor furniture, grills, bicycles, etc.) must be fully disassembled and re-packaged prior to returning to a store or FedEx location (FedEx may decline service for unpackaged assembled items).
• Wireless Phones, Tablets, Laptops and other electronic devices: Before returning items on which you’ve saved personal information, erase this information completely by following manufacturer's instructions. For further help on how to remove your personal information from the device, visit https://consumer.ftc.gov/articles/how-remove-your-personal-information-you-get-rid-your-phone
• Some Marketplace items are not eligible for return to a ME store.
o These are typically odd-sized, freight, oversized, heavy, hazmat, collectible or luxury items.
 Hazardous materials (e.g., items with lithium-ion batteries, household chemicals, fuel, corrosive materials, aerosols, etc.) may have mail back restrictions.
 Items that include a rechargeable battery (e.g., tools, drills, lawn equipment, laptops, eBikes, etc.) must contain the original battery to qualify for a return.
 Some Marketplace items that include a rechargeable battery may not be returnable to a store.
 Items that contain fuel, propane, or other flammable liquid (e.g., items such as lawn equipment, recreational vehicles, propane tanks, etc.) should be completely drained and/or returned empty.
 These Marketplace Sellers are responsible for processing, shipping, returns, and customer service related to your ME Marketplace order, including return shipping costs.
 Use the Marketplace Seller’s instructions for return shipping for such items.
• Non-contiguous US States and Territories may have mailback restrictions.
• Store Manager retains final authority to accept or decline any item that is eligible for return. Under no circumstance may a Store Manager accept return of an ineligible item. Store managers may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual.

Please reference the Marketplace Seller’s return policy for details regarding refunds and possible restocking fees (up to 20%). Insuring items valued above $600 is recommended prior to return shipping. International Returns >$800 will not be refunded for Tax and Duty.

Within 2 business days of receiving an eligible returned item, the Marketplace Seller will verify the item and process the refund minus any applicable fees. Applicable amounts will be refunded back to the customer’s original method of payment within 10 business days.

NOTE: By leaving your package with ME for FedEx delivery, you are representing that the package contains no hazardous materials. Items with hazardous materials may include batteries, flammable liquids, computer equipment, certain cosmetics, household goods, and other common products. For more information about what may be considered a hazardous material, see the DOT guidelines.

Please refer to additional information in the Marketplace returns policy.

To return a Collectible or Luxury* item shipped by a Marketplace Seller on ME.com:

1. Within 14 days of receiving the item, initiate the return online.
• Reference the Seller’s return policy for return details and possible restocking fees, up to 20% (e.g., worn, resized, or altered watches & jewelry, apparel and/or collectibles).
• Some items may be ineligible to return to a ME store.
2. Photograph the item and keep the photos for your records.
3. Package the product carefully.
• Include all original boxes, papers, warranty cards, grading, certificates of authenticity & appraisals.
• Apparel/Shoes/Accessories sold as new must be unworn, unaltered, and with original tags & labels.
• Returns will be rejected, and no refund will be issued under the following conditions:
o Return does not include all the required materials
o Item is damaged
o Item is not in the exact MEe condition as originally shipped
o Item has been worn or packaging is unsealed
4. Use the pre-paid shipping label provided by ME or the Marketplace Seller.
• Insuring items valued above $600 is recommended prior to return shipping.

Within 2 business days of receiving a returned collectible or luxury item, the Marketplace Seller will validate and authenticate that the item is in the exact MEe condition as originally shipped to the customer.
• Once validated, refunds are processed back to the customer’s original method of payment in up to 10 business days.

*Luxury items are:
• Items above $300 that are new, or preowned apparel, shoes, accessories (e.g. purses, sunglasses) jewelry, and watches
• Items of any amount that are fine art, loose gems, gemstones, collectibles (e.g., stamps), or memorabilia

Major Appliances Purchase & Returns Guide

Tips for Purchase/Advice:
To help avoid returns and/or restocking fees, below are a few tips to take prior to ordering a Major Appliance:
• Research your options
• Measure the space to ensure fit
• Confirm utility, voltage and plug type requirements for the space to ensure product compatibility
• Buy any necessary accessories for installation/use (e.g., hoses, plugs, vents, etc.)
• Make note of any special delivery instructions to share with the delivery carrier where applicable
• Develop a plan for item assembly and installation

Before accepting delivery, major appliance products (including refrigeration appliances, washers, dryers, ranges, dishwashers, and some microwaves) should be inspected for defects/damage. If any exist, please notify the driver about damages, ask for options and/or refuse delivery free of charge. Discounts for defects/damage for ME Marketplace appliances are subject to the seller's discretion and it is recommended customers refuse delivery for defects/damage to avoid further complications.

A customer may initiate a return of a major appliance for a full refund within 2 days of accepted delivery.
Major Appliances are not returnable to ME stores. Please start your return in the ME app or online at ME.com/returns to arrange for carrier pick up.

Defective or damaged Major Appliances:
• The customer is responsible for inspecting their purchase upon delivery.
• Returns due to damage/defect are allowed within 2 days of delivery free of charge.
• Any defects/damages discovered after the 2-day grace period must be dealt with directly through the manufacturer's warranty.

After 2 days, returns are subject to the following guidelines:
• Opened: factory seal has been broken, product has been opened by customer, not the carrier.
o Subject to seller discretion. Seller may deny exchange or refund.
o Day 3-30: No return; refer to manufacturer warranty.
• Unopened/Uninstalled/Product in Factory Sealed Packaging:
o Day 3-30: Up to a 20% restocking fee.

Installed Major Appliances:
• Beyond the 2-day return window, after product installation, for all defects/damages, please contact the Marketplace seller and/or refer to the manufacturer’s warranty for additional details.

Exceptions:
• Appliances in original, undamaged, factory-sealed packaging can be returned post 2-day return window for a full refund subject to additional restocking fee (up to 20% of the purchase price) at sellers' discretion. Returns must be initiated within 30 days of delivery.
• Customer can reach out to seller to exchange item at sellers' discretion within 2-day period.
• Any custom or made-to-order items cannot be returned for refund or exchange.

WIC/SNAP Eligible Items

Eligible items can be returned for a cash refund/credit or ME Gift Card only if the customer has a receipt showing the item was not purchased with WIC or SNAP:
• Customer with receipt showing purchase made with WIC: Item exchanged for MEe item.* Cash refund/credit or gift card is not allowed.
• Customer with receipt showing purchase made with SNAP: Item can be refunded to SNAP EBT account or exchanged for the MEe item. Cash refund/credit or gift card is not allowed.
• Customer with receipt showing purchase made w/o WIC or SNAP: Item returned for cash refund/credit or ME gift card.
• Customer without receipt: WIC or SNAP eligible items exchanged for MEe item. Cash refund/credit or gift card is not allowed.

*The customer must have formal documentation from the WIC agency to allow any exceptions.

A WIC-eligible item is any item listed on the applicable state WIC approved food list.

A WIC-purchased item is any item on the applicable state WIC approved food list purchased with a valid WIC food instrument (e.g., WIC Voucher, EBT Card, WIC CVV, etc.).

A SNAP-eligible item is defined by the USDA as any food or food product for home consumption. It excludes specific items from being purchased with SNAP benefits.

A SNAP-purchased item is any item purchased with a SNAP benefit.

The Fine Print

ME reserves the right to modify the terms of this policy at any time. A receipt with a valid transaction number is required to receive a refund on sales tax for returned items within the time period allowed by law in Connecticut, Massachusetts, and Rhode Island.

ME reserves the right to limit, or decline returns or exchanges regardless of whether the customer has a receipt. All non-receipt returns are subject to a refund verification process. All decisions regarding returns are subject to applicable laws. The Store Manager retains final authority to accept or decline any item that is eligible for return. Under no circumstance may a Store Manager accept return of an ineligible item. Store managers may always, at their discretion, refuse return of an item they deem to present a potential health or safety risk to any individual.

ME also reserves the right to close ME.com accounts, or to cancel or refuse orders or returns or refunds for violations or abuse of our returns policy, or any fraudulent activities relating to returns.
Seafood Policy
Updated: June 14, 2023
 
ME Policy: ME REFUND POLICY:

- We are committed to provide the refund on thye same day we receive the request. The time to receive your funds depends on your bank and other bans involving in the transactions.

- Refunds will be made to the same payment that was used to make the purchase. Other arrangement can be conducted with customers if they wish to receive it in different forms as allowed by laws.

- Refunds can be made to our store giftcard, in this case you will receive the amount refunded including all paid fees and taxes into a store credit on the same day of refund approvals.

- " Keep it" is a policy where you will not need to send back the item but you will receive your refund. please check if your items have KEEP IT on the receipt.

 
ME Policy: Intellectual Property
The ME SUPERSTORES Sites and all Materials, and all copyrights, trademarks, trade dress, and other intellectual property rights therein (collectively, the “IP”) are owned or controlled by or licensed to ME SUPERSTORES, and are protected by U.S. and international trademark, copyright, and other intellectual property laws. Materials are licensed (not sold) to end users. Subject to your compliance with these Terms of Use, and solely for so long as you are permitted by ME SUPERSTORES to use the ME SUPERSTORES Sites, you may access, view, download, and print the Materials for your personal, non-commercial use only; provided, however, that you (1) retain all copyright, trademark, or other proprietary designations contained on all Materials; (2) do not modify or alter the Materials in any way; and (3) do not provide or make available the Materials to any third party in a commercial manner. In addition, subject to your compliance with these Terms of Use, and solely for so long as you are permitted by ME SUPERSTORES to use the ME SUPERSTORES Apps, we permit you, on a limited, non-exclusive, revocable, non-transferable, non-sublicensable basis, to install and use the ME SUPERSTORES Apps on a mobile device that you own or control, solely for your personal, non-commercial use. If you fail to comply with any of the terms or conditions of these Terms of Use, you must immediately cease using the ME SUPERSTORES Apps and remove (that is, uninstall and delete) the ME SUPERSTORES Apps from your mobile device.
No license, right, title, or interest in the ME SUPERSTORES Sites or any Materials is transferred to you as a result of your use of the ME SUPERSTORES Sites or your accessing, viewing, downloading, or printing of the Materials. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploit in any way, in whole or in part, any of the Materials or the ME SUPERSTORES Sites. The ME SUPERSTORES Sites and Materials may be used only as a personal shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the ME SUPERSTORES Sites and the Materials is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of the ME SUPERSTORES Sites and Materials is the exclusive property of ME SUPERSTORES and is also protected by U.S. and international copyright laws.
ME SUPERSTORES, WAL-MART, the ME SUPERSTORES.COM names and logos, and all other graphics, logos, page headers, button icons, scripts, and service names included in or made available through any of the ME SUPERSTORES Sites are trademarks or trade dress of ME SUPERSTORES in the U.S. and other countries. All other marks are the property of their respective companies.

 
Third-Party Software & Licensing Notices

The ME SUPERSTORES Sites may include certain third-party technologies and open source materials (collectively, “Third-Party Technology”). Your use of such Third-Party Technology is subject to these Terms of Use, as well as well the applicable terms and conditions of such third parties, set forth at https://ME SUPERSTORES.com which is incorporated in these Terms of Use by reference.

 
ME Policy: Procedure for Making a Claim of Copyright Infringement

We respect the intellectual property of others. If you believe that your work has been copied and is accessible on the ME SUPERSTORES Sites in a way that constitutes copyright infringement, please see our DMCA Procedure (available at https://MESUPERSTORES.com/help/article/Claims-of-Intellectual-Property-Infringement/6171b9ac00384f3f920aa14a9c08bdac) for instructions on how to contact us to report possible copyright infringement.

 
ME Policy: Terms Applicable to Special ME SUPERSTORES Services

A. ME SUPERSTORES Marketplace
ME SUPERSTORES operates an online marketplace program on the ME SUPERSTORES Sites (available at https://marketplace.ME SUPERSTORES.com/) which enables Marketplace Retailers to sell their products alongside ME SUPERSTORES products and, once an order is placed, to ship such Marketplace Retailers’ products directly to the customer (the “ME SUPERSTORES Marketplace”). Any use of the ME SUPERSTORES Marketplace is subject to the following additional terms:
When we say “Marketplace Retailer,” we mean any entity or retailer that sells goods or services in the ME SUPERSTORES Marketplace through the ME SUPERSTORES Sites, uses any order processing, fulfillment, shipping, or other services related to the ME SUPERSTORES Marketplace provided by or for ME SUPERSTORES, or uses any platform, portal, web service, application, interface, or other tool provided by or for ME SUPERSTORES in connection with the ME SUPERSTORES Marketplace.
By purchasing a product from any of our Marketplace Retailers, you acknowledge that all ME SUPERSTORES Marketplace orders will be fulfilled by the third party Marketplace Retailer and not ME SUPERSTORES. The Marketplace Retailer (and not ME SUPERSTORES) will be responsible for all processing, shipping, returns, and customer service related to your ME SUPERSTORES Marketplace order. Products purchased from a Marketplace Retailer can only be returned to that Marketplace Retailer in accordance with its return policy. Each Marketplace Retailer’s shipping information, return policy, customer service information, and Marketplace Privacy Policy can be found on that Marketplace Retailer’s Seller Information page. For other terms that apply to ME SUPERSTORES Marketplace, including important notices and disclosures, see About Marketplace.
To the fullest extent provided by applicable law, ME SUPERSTORES has no responsibility or liability for any Marketplace Retailer, their products, or representations.
B. iOS ME SUPERSTORES App
In addition to your agreement with these Terms of Use, the following provisions apply with respect to your use of any version of the ME SUPERSTORES App compatible with the iOS operating system of Apple Inc. (“Apple”):
Apple is not a party to these Terms of Use and does not own and is not responsible for any ME SUPERSTORES App. Apple is not providing any warranty for the ME SUPERSTORES App except, if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the ME SUPERSTORES App and will not be responsible for any other claims, losses, liabilities, damages, costs, or expenses with respect to the ME SUPERSTORES App, including any third-party product liability claims, claims that the ME SUPERSTORES App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the ME SUPERSTORES App, including those pertaining to intellectual property rights, must be directed to ME SUPERSTORES in accordance with the “How to Contact Us” section.
The license you have been granted in these Terms of Use is limited to a non-transferable license to use the ME SUPERSTORES App on an Apple-branded product that runs Apple’s iOS operating system and is owned or controlled by you, or as otherwise permitted by the Usage Rules set forth in Apple’s App Store Terms of Service. In addition, you must comply with the terms of any third-party agreement applicable to you when using the ME SUPERSTORES App, such as your wireless data service agreement.
You represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Use and, upon your acceptance of the terms and conditions of these Terms of Use, will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third-party beneficiary thereof; notwithstanding the foregoing, ME SUPERSTORES’s right to enter into, rescind or terminate any variation, waiver, or settlement under these Terms of Use is not subject to the consent of any third party.
C. ME SUPERSTORES Pay
“ME SUPERSTORES Pay” is a feature built into the ME SUPERSTORES App that allows you to use your smartphone to pay for in-store purchases. Any use of the ME SUPERSTORES Pay service is subject to the following additional terms:

By using ME SUPERSTORES Pay or otherwise by agreeing to these Terms of Use, you agree to receive an eReceipt in lieu of a paper receipt for all purchases made through ME SUPERSTORES Pay. You must register through a ME SUPERSTORES.com account to receive eReceipts (see below for more information).
There is no charge from us to use ME SUPERSTORES Pay, but your data service provider’s message and data charges may apply. Except as otherwise provided by law, we may block, restrict, suspend or terminate your use of ME SUPERSTORES Pay at any time, without notice, and in our sole discretion.
All ME SUPERSTORES policies applicable to sales occurring at a store location, including those regarding Ad Match, Price Matching, Coupon use, Returns, and Exchanges, apply to purchases made through ME SUPERSTORES Pay. We reserve the right to limit the availability of ME SUPERSTORES Pay during specific times, for specific items, or for certain events or promotions. Some products or services may not be eligible for purchase using ME SUPERSTORES Pay, or may require additional verification prior to completion of purchase through ME SUPERSTORES Pay. These products and services may include but are not limited to: tobacco, alcohol, firearms, optical or photo products and services, or products requiring a service agreement such as wireless, automotive, or financial products.
Your device’s camera must be enabled in order to use ME SUPERSTORES Pay to complete the checkout process and to use additional features. Enabling the ME SUPERSTORES App to utilize location services on your device may provide you with access to other ME SUPERSTORES Pay features. You can turn off location services at any time on your device.
D. eReceipts
Certain ME SUPERSTORES Sites may permit or require the use of electronic receipts (“eReceipt”) for purchases made by you through a mobile device or other electronic device. Your eReceipt is a digital copy of your ME SUPERSTORES in-store purchase receipt. Any use of the ME SUPERSTORES eReceipt service is subject to the following additional terms:

To register for eReceipts, you must first have an account with ME SUPERSTORES.com and then validate your mobile number via a text message. ME SUPERSTORES.com accounts are subject to these Terms of Use. If you initiate the registration process for eReceipts at the cash register, you will be required to enter a mobile number into the PIN pad and then validate your mobile number via a text message. By registering for ME SUPERSTORES eReceipts, you consent to receive an automated text message and accept any message and data rates that may apply for receipt of a text message.
There is no charge from us to use ME SUPERSTORES eReceipts, but your data service provider’s message and data charges may apply. ME SUPERSTORES and text message carriers are not liable for delayed or undeliverable messages.
All information provided to ME SUPERSTORES by users of the ME SUPERSTORES eReceipts will be subject to our Privacy Policy.
We may alter, suspend, or terminate your use of ME SUPERSTORES eReceipts at any time at our discretion, without notice to you. We are not responsible for any losses associated with your inability to access the Internet and/or ME SUPERSTORES eReceipts. Requesting an eReceipt at the register will not automatically submit your eReceipt. Use of the ME SUPERSTORES eReceipts service is subject to all applicable laws and regulations.
E. ME SUPERSTORES Pickup and Delivery (formerly, Online Grocery Services)
Use of ME SUPERSTORES Pickup and delivery is subject to the following additional terms:
i. Orders
Once you have placed an order for ME SUPERSTORES Pickup and delivery, we will send you an order acknowledgment by email setting out what you have ordered. This is not an order confirmation or acceptance from us.
There may be a minimum order value, which may change from time to time. In addition to the price of goods, a delivery charge as shown at checkout, if applicable, will also be payable by you. All prices quoted are exclusive of tax and you will see estimated taxes and fees when you place the order. The final taxes and fees will be calculated on the day your order is picked and delivered, or picked up, as applicable. In the event your order must be fulfilled using products of different weight or volume than what you ordered, you will be charged only for the actual weight or volume delivered.
Due to shipment and delivery times, there are limitations on when changes or cancellations to orders can be made. These limitations will be provided when you place your order. For Pickup and delivery orders that are delivered to you, title to the goods purchased by you and the related risk of loss on these items passes to you upon delivery of the items to the carrier.
We may, in our discretion, provide you with a refund in certain circumstances. If you are not satisfied with your order, please contact the ME SUPERSTORES Pickup and delivery Contact Center at 1-800-924-9206.
Notwithstanding the foregoing, all refunds will be subject to our discretion.
We aim to deliver your goods within the delivery or pickup window you selected when placing your order, but do not guarantee that goods will be delivered or available for pickup on or by a certain date. ME SUPERSTORES will not be liable for delivering the goods outside of the requested delivery or pickup slot or failing to deliver or make available for pickup all or any of the goods in your order.
We can only deliver to an address stored in your address book in your account.
ii. ME SUPERSTORES Pickup and delivery Pricing

• Pricing for ME SUPERSTORES Pickup and delivery items will be the MEe prices as if you shopped in the store that packs and delivers the items. If an item's price changes between the time you place your order and the day your order is packed for delivery, we will charge you the lower price. If you have allowed substitutions for your order, you will be charged the price for items received. Please note that due to differences in distribution, regional competition, and other factors, prices may vary between stores, and so the prices you see online may not match all stores, only the store where your order is packed. ME SUPERSTORES Pickup and delivery does not match prices from other online or physical stores, or ME SUPERSTORES stores other than the one where your items are picked and packed.
iii. ME SUPERSTORES Pickup and delivery Promotion Codes

ME SUPERSTORES Pickup and delivery Promotion Codes (“Grocery Promo Codes”) are valid only on orders placed for ME SUPERSTORES online grocery services, subject to the terms of this Section. Your use of a Grocery Promo Code indicates your agreement to be bound by these Terms of Use and any Grocery Promo Code terms on the promotion offer itself. ME SUPERSTORES will only honor a Grocery Promo Code if it is used in accordance with all applicable terms.
Only promotional codes issued by ME SUPERSTORES can be used for ME SUPERSTORES Pickup and delivery services. Grocery Promo Codes cannot be used in ME SUPERSTORES stores. Grocery Promo Codes issued by ME SUPERSTORES are, and will remain, the property of ME SUPERSTORES and are not transferable, cannot be resold, and have no cash value unless otherwise stated. Grocery Promo Codes may not be used for alcohol purchases.
Grocery Promo Codes can be added to your ME SUPERSTORES Pickup and delivery order by entering the code at checkout or by selecting a saved offer in checkout. To apply a Grocery Promo Code to your order, you must select it in the “Review Order” section at checkout. Use of a Grocery Promo Code may be subject to you providing proof of entitlement to use the Grocery Promo Code.
All Grocery Promo Codes have an expiration date after which they cannot be used for any order. Grocery Promo Code values may be adjusted if the total discount value is greater than the value of your order.
We reserve the right to withdraw or cancel any Grocery Promo Code at any time, either as a whole, or for specific goods or delivery areas. If this happens, then the Grocery Promo Codes may not be used for any orders placed after the date of withdrawal or cancellation. We reserve the right to reject or cancel the use of a Grocery Promo Code where fraud or misuse is suspected. You will have no claim against ME SUPERSTORES in connection with such rejection or cancellation of a Grocery Promo Code. ME SUPERSTORES will not be liable to any customer or household for any financial loss arising out of the cancellation or withdrawal of any Grocery Promo Code or any failure or inability of a customer to use a Grocery Promo Code for any reason.
Grocery Promo Codes may not be copied, reproduced, published, or distributed directly or indirectly in any form for use by anyone other than the original recipient. By using a Grocery Promo Code, you warrant that you are the duly authorized recipient of it.
F. ME SUPERSTORES Plus Membership
ME SUPERSTORES Plus Membership is subject to terms of use that can be found here: https://www.ME SUPERSTORES.com/help/article/ME SUPERSTORES-terms-of-use/de696dfa1dd4423bb1005668dd19b845

G. ME SUPERSTORES Digital Photo Center
Any use of the ME SUPERSTORES Digital Photo Center (available at www.ME SUPERSTORES.com/Photo) is subject to the following additional terms:

ME SUPERSTORES claims no ownership rights to the photos, photo files, albums, projects, captions, or prints (collectively defined as “Photos”), that you place in your ME SUPERSTORES Digital Photo Center Account. However, by uploading Photos into your ME SUPERSTORES Digital Photo Center Account, you agree to waive all moral rights to those images. In addition, you grant to ME SUPERSTORES a nonexclusive, worldwide, royalty-free, sublicensable license, so we can download, upload, copy, print, display, reproduce, modify, publish, post, transmit, distribute, and otherwise make available the photos included in your ME SUPERSTORES Digital Photo Center Account for the following purposes: (1) displaying Photos to the people you select; (2) fulfilling orders; (3) improving the ME SUPERSTORES Digital Photo Center service and enabling it to work as designed, including by using automated systems and algorithms to analyze and customize your Photos; and (4) developing new technologies and services for ME SUPERSTORES. We will not use or modify your Photos for any purposes other than the foregoing without obtaining your express permission.
You are responsible for monitoring and creating backup copies of the Photos stored in your account. ME SUPERSTORES Digital Photo Center is not provided to you under any warranty. ME SUPERSTORES will not be liable for any damage to your photos, albums, rolls, or uploads, including but not limited to loss, deletion or alteration.
ME SUPERSTORES may terminate your service or access to the ME SUPERSTORES Digital Photo Center and delete any and all information, including but not limited to your Photos, without notice, for any reason including, but not limited to (1) your violation of these Terms of Use or other policies set by ME SUPERSTORES elsewhere on the ME SUPERSTORES Sites; (2) online conduct that ME SUPERSTORES believes is harmful to other customers, the business of ME SUPERSTORES, or other third-party information providers; and (3) failure to access your account for one (1) year.
ME SUPERSTORES reserves the right to disclose any Photos made available by you or any other customers as necessary to satisfy any law, regulation, or governmental request, or to edit, refuse to submit or to remove any Photos, in whole or in part, that in ME SUPERSTORES’s judgment are unsuitable or in violation of these Terms of Use or other policy set by ME SUPERSTORES elsewhere on the ME SUPERSTORES Sites. ME SUPERSTORES may delete, move, and edit Photos for any reason, at any time, without notice.
By making available Photos, you warrant that you are the sole author and owner of the Photos, or that you have obtained all required releases or permissions to permit copying, printing, licensing of the Photos, and your use of the ME SUPERSTORES Digital Photo Center, as set forth in these Terms of Use.
ME SUPERSTORES reserves the right to require that you obtain a signed copyright release form from the photographer or studio for photographs that are signed, stamped, or otherwise identified by any photographer or studio as copyrighted material, or any photograph that appears to have been taken by a professional photographer or studio, even if it is not marked with any sort of copyright. In such cases, negatives or digital images of a copyrighted image will be returned to you unprinted and you will be provided instructions on how to present ME SUPERSTORES with a signed copyright release. Copyright owner release forms and copyright permission release forms are available in-store at the ME SUPERSTORES Digital Photo Center.
ME SUPERSTORES will not assist in the copying of any state or federal document, including but not limited to driver's licenses, passports, and social security cards.
As a convenience to ME SUPERSTORES customers, ME SUPERSTORES may make third-party software available through the ME SUPERSTORES Digital Photo Center either through physical distribution or by download. To use such software, you will agree to the terms and conditions imposed by the third party provider. Unless otherwise stated in any specific agreement, the agreement to use such software will be solely between you and the third party provider.
ME SUPERSTORES uses commercially reasonable efforts to maintain the availability of the ME SUPERSTORES Digital Photo Center 24 hours a day, 7 days a week, and provide photo processing within the time frame communicated to you. However, ME SUPERSTORES will not be liable to you for any unexpected outage or disruption of service. One-hour photo services are subject to limitations on store equipment and processing capacity, and actual pick-up times may vary.
Making available any Photos to ME SUPERSTORES for processing, printing, storage, transmission or other handling constitutes an agreement by you that any damage to your Photos or computer system, or any loss of data, by ME SUPERSTORES, its subsidiaries, employees, or agents, even if caused by negligence or other fault, will only entitle you to replacement with a like amount of storage and processing. Except for replacement, to the fullest extent provided by applicable law, the handling of any Photos is not under warranty or liability, and recovery for any incidental or consequential damages is excluded.
You understand and agree that any Content, including but not limited to Photos and software, downloaded or otherwise obtained through the use of the ME SUPERSTORES Digital Photo Center is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result in the download or upload of such material. Your use of the ME SUPERSTORES Digital Photo Center may expose you to Photos you may feel objectionable. You take sole responsibility for such exposure.
H. Reserved.
I. ME SUPERSTORES Registry for Good

Any use of the ME SUPERSTORES Registry for Good (available at https://ME SUPERSTORES.com/registry/registryforgood/welcome) is subject to the following additional terms:

i. Eligibility

Participation in Registry for Good Site is limited to ME SUPERSTORES.com accounts that have been associated with an eligible recognized 501(c)(3) organization (“Charity”) as verified by ME SUPERSTORES or its third party service provider. Each ME SUPERSTORES.com account may create only one Registry for Good.
Charities may be required to verify their compliance with these Terms, including verification that the Charity meets, or continues to meet the definition of a charity. ME SUPERSTORES may monitor the Charity’s website or other information to verify its compliance with these Terms.
ii. Solicitation

Charities may elect to make their Registry for Good searchable on the Registry for Good Site or may elect to make the registry private and available only to those who have a link.
Charities are solely responsible for compliance with all solicitation regulations under each jurisdiction where they promote their Registry for Good, or the Registry for Good Site or any portion thereof.
Charities acknowledge and agree that they are not entitled to receive, and ME SUPERSTORES will not provide, any identifiable customer information in respect of purchases made from any Registry for Good. ME SUPERSTORES will not promote any Charity or its Registry for Good.
iii. List Address

ME SUPERSTORES.com customers may purchase items selected by a Charity for its registry and choose to direct ME SUPERSTORES to deliver them to the address designated by the Charity (“List Address”) or customers may choose to deliver the items to the Charity directly.
List Addresses provided by the Charity must be owned or leased by the Charity. Charities must promptly update their List Address (and any other information requested by ME SUPERSTORES) if the Charity address changes or it ceases holding a valid ownership or leasehold interest in the List Address. An agreement with a mail delivery agent or delivery service is not considered a leasehold for purposes of these Terms. By participating in the Registry for Good program, Charities consent and allow ME SUPERSTORES or any of its affiliates to share the List Address with any seller that offers items on your Registry for Good that a customer elects to purchase and send to the Charity List Address.
iv. Charity Promotion

Charities may only promote or link to their Registry for Good on their own website, user-generated content published through a social media account, or page belonging to the Charity, offline mailings, or email correspondence, and may only use such of ME SUPERSTORES’s trademarks or logos, links to the Registry for Good Site, or other ME SUPERSTORES Content ME SUPERSTORES may make available to the Charity, in all cases in accordance with the following restrictions:
Charities may not promote or link to the Registry for Good, or the Registry for Good Site, in a way that is misleading, illegal, or confusing to viewers or that does not accurately represent the Registry for Good program.
Charities may not state, or imply that ME SUPERSTORES funds, endorses, supports or is otherwise engaged in business with a Charity.
Charities may not request, collect, obtain, store, cache, or otherwise use any account information of, or used by, other ME SUPERSTORES customers.
Charities may not modify, redirect, suppress, or substitute the operation of any button, link, or other feature of the ME SUPERSTORES Content or the Registry for Good Site.
Charities may not frame your Registry for Good or the Registry for Good Site, or any part of it, on your own website, social media account, mailings or correspondence. Displaying a link in accordance with these Terms will not be considered framing.
ME SUPERSTORES reserves the right to terminate any Charity participation in the Registry for Good, or suspend access to the Registry for Good site for violation of these Terms, in addition to any other remedies available to ME SUPERSTORES under these Terms or applicable law.
J. Chatbots and Use of Generative AI.
The ME SUPERSTORES Sites may include Chatbots and other Generative AI, and Materials on the ME SUPERSTORES Sites may be generated by Generative AI (the “Generative AI Features”). The Generative AI Features are subject to the following additional terms.

Due to the nature of Generative AI, the information, responses and recommendations generated for you and other users through Generative AI Features (collectively, the “Output”) may not be accurate, complete or up-to-date and may be misleading or contain errors and omissions, or the Generative AI Features may misunderstand the Content that you input (the “Input”) and may be responding to a different question than asked. You should review and verify the Output before making any purchases, engaging in other transactions from the ME SUPERSTORES Sites, or taking any other action based on any such Output.
Pricing information generated by Generative AI Features may be inaccurate, incomplete, or out of date. Pricing information provided by Generative AI Features does not constitute an offer to sell the item at the stated price or acceptance of an offer to purchase the item at the stated price. Refer to ME SUPERSTORES’s Terms of Use at Section 8.B. Pricing Information; Availability for further information on item pricing.
Unless an associated disclosure states otherwise, the Output may be based on information available on ME SUPERSTORES.com or provided by manufacturers, suppliers, or sellers of items, ME SUPERSTORES service providers, customer reviews, or other publicly available information, and third-party AI models. None of these sources have been verified by ME SUPERSTORES. Any views or opinions expressed in the Output do not necessarily reflect those of ME SUPERSTORES and should not be attributed to ME SUPERSTORES.
Using the Generative AI Features to produce violent, abusive, or deceptive content or to otherwise cause harm is strictly prohibited. You are also prohibited from attempting to “break” or “trick” the Generative AI Features into disregarding safeguards or other features or messages aimed to protect the public.
The Output provided by the Generative AI Features are intended for general informational purposes only. You should not use any Output provided by the Generative AI Features as the basis for making any legal, safety, health, regulatory, or similarly important decision. Users of the Generative AI Features are solely responsible for independently verifying and evaluating the Output, and for any decisions they make based on the Output. Further, you understand that due to the nature of machine learning and Generative AI, the Output from the Generative AI Features may not be unique across users, and the Generative AI Features may generate or return the MEe or similar Output to ME SUPERSTORES or a third party, and other users may also ask similar questions and receive the MEe or similar responses. Outputs that are requested by and generated for other users are not considered your Content. However, you are responsible for any Input you submit to the Generative AI Features.

Do not share any sensitive or personal data, or any proprietary or confidential information with the Generative AI Features. Additionally, you understand and agree that Input to the Generative AI Features may not be kept confidential, and any of your Content (including but not limited to the Inputs), as well as your purchasing history from the ME SUPERSTORES Sites, your use of promotions as well as personal information, may be used to further enhance and improve the Generative AI Features, the underlying model and the ME SUPERSTORES Sites as well as to generate Output. Inputs will be collected, used and retained by ME SUPERSTORES in order to answer questions and inquiries from you as well as other users, to help improve how the Generative AI Features operate, and for the other purposes described in ME SUPERSTORES’s Privacy Policy. Though you have a right to use all Outputs generated by the Generative AI Features, the Outputs are owned by ME SUPERSTORES.
The Generative AI Features are provided on an “as is” and “as available” basis, and the ME SUPERSTORES Entities do not make any representations or warranties of any kind, express or implied, in relation to merchantability, accuracy (of materials data or any other information, response, results or content) and fitness for a particular purpose. The ME SUPERSTORES Entities do not warrant that the Generative AI Features will operate without interruption or be accurate, complete or error free, or that the Generative AI Features will meet your expectations, or that any Content and Materials processed or generated by the Generative AI Features will be secure, not lost, or altered.
ME SUPERSTORES Entities will not be liable for your use or inability to use the Generative AI Features, any inaccurate information generated by the Generative AI Features, or any Materials generated by the Generative AI Features or generated from the ME SUPERSTORES Sites.
 
ME Policy: Disclaimer of Warranties and Limitation of Liability

ME SUPERSTORES SITES, AND ALL CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, AND OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE ME SUPERSTORES SITES, AND/OR ME SUPERSTORES STORE LOCATIONS, ARE PROVIDED BY ME SUPERSTORES ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO ME SUPERSTORES ENTITY MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE ME SUPERSTORES SITES OR THE CONTENT, MATERIALS, PRODUCTS, SERVICES, FUNCTIONALITY, OR OTHER ITEMS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE ME SUPERSTORES ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, THE ME SUPERSTORES ENTITIES DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED. YOU ACKNOWLEDGE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, YOUR USE OF THE ME SUPERSTORES SITES IS AT YOUR SOLE RISK. THIS SECTION 17 DOES NOT LIMIT THE TERMS OF ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF AN ITEM THAT IS SOLD BY ME SUPERSTORES TO YOU. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THESE TERMS OF USE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE ME SUPERSTORES SITES AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE ME SUPERSTORES SITES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NO ME SUPERSTORES ENTITY IS RESPONSIBLE FOR ANY LOSS OR DAMAGE TO YOUR PROPERTY OR DATA THAT RESULTS FROM ANY MATERIALS YOU ACCESS OR DOWNLOAD FROM THE ME SUPERSTORES SITES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, ME SUPERSTORES ENTITIES WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PERSON UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE EVEN IF AN AUTHORIZED REPRESENTATIVE OF A ME SUPERSTORES ENTITY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, THIS DISCLAIMER APPLIES TO, BUT IS NOT LIMITED TO, ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, COMPUTER FAILURE OR MALFUNCTION, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION FAILURE, NETWORK OR SYSTEM OUTAGE, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OF USE OF ANY RECORD OR DATA, AND ANY OTHER TANGIBLE OR INTANGIBLE LOSS. SUBJECT TO THE FOREGOING, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO ME SUPERSTORES ENTITY WILL BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE ME SUPERSTORES SITES DURING THE SIX (6) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, NO ME SUPERSTORES ENTITY WILL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY SELLER (INCLUDING ANY MARKETPLACE RETAILER), SHOPPER, OR OTHER USER OF THE ME SUPERSTORES SITES.
You agree to defend (at ME SUPERSTORES’s option), indemnify, and hold the ME SUPERSTORES Entities harmless from and against any and all liabilities, claims, damages, costs, and expenses, including attorneys’ fees and costs, arising from or related to your misuse of the ME SUPERSTORES Sites or any breach by you of these Terms of Use. ME SUPERSTORES reserves the right, at our expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in any case, you agree to cooperate with ME SUPERSTORES if and as requested by ME SUPERSTORES in the defense and settlement of such matter.

 
ME Policy: Arbitration Agreement.

PLEASE READ THIS SECTION CAREFULLY.
IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND ME SUPERSTORES, INCLUDING ANY PRODUCTS OR SERVICES OFFERED OR SOLD BY ME SUPERSTORES OR THE ME SUPERSTORES ENTITIES, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A SINGLE NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. EXCEPT AS OTHERWISE PROVIDED IN THESE TERMS OF USE, YOU AND ME SUPERSTORES AGREE THAT EACH IS WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY. This paragraph may be referred to as the Arbitration Agreement in these Terms of Use.
Class Action and Mass Action Waiver.
YOU AND ME SUPERSTORES AGREE THAT ANY ARBITRATION REQUIRED BY THE ARBITRATION AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS. You and ME SUPERSTORES each agree to waive the right to have any dispute or claim subject to the Arbitration Agreement brought, heard, administered, resolved, or arbitrated as a class arbitration, class action, collective action, or Mass Action to the maximum extent permitted by law. “Mass Action” means a situation in which a party is represented by a law firm or other representative, or a collection of law firms or other representatives, that has initiated more than one hundred (100) arbitration Demands with common questions of law or fact against ME SUPERSTORES within 180 days of initiating your arbitration Demand. This paragraph may be referred to as the “Class Action and Mass Action Waiver” in these Terms of Use. Nothing in these Terms of Use precludes you from bringing issues to the attention of federal, state, or local government agencies and, if the applicable law allows, such agencies may seek relief against ME SUPERSTORES for you.

Initiating a Demand for Arbitration.
Any arbitration required by the Arbitration Agreement shall be initiated by You or ME SUPERSTORES by sending the other a written demand for arbitration (“Demand”) only via first-class mail, FedEx, or UPS within the statute of limitations period. Your Demand shall be delivered to: ME SUPERSTORES Inc. Legal Department, 702 SW 8th Street, Mailstop 0215, Bentonville, AR 72716. The Demand must include (i) the name, telephone number, mailing address, and email address of the person or entity seeking arbitration; (ii) a statement of the legal claims asserted and the factual basis for those claims; (iii) a description of the remedy sought and an accurate, good-faith calculation of the amount in controversy; (iv) the original personal signature of the party seeking arbitration; and (v) the original personal signature of any legal counsel or other representative purporting to represent the party seeking arbitration. For purposes of this paragraph, “original personal signature” does not include any digital, scanned, electronic, copied, or facsimile signature. An original personal signature on the Demand certifies the following: (i) the Demand is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of litigation; (ii) the claims and other legal contentions are warranted by existing law or by a non-frivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (iii) the factual contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery. The original personal signature by the party seeking arbitration shall verify under penalty of perjury that the factual statements contained in the Demand are true and correct. Compliance with this paragraph tolls any applicable statute of limitations as to any dispute or claim subject to the Arbitration Agreement that is stated in the Demand.
Filing a Demand for Arbitration.
A party seeking arbitration of any dispute or claim subject to the Arbitration Agreement shall submit a copy of the Demand to the American Arbitration Association (“AAA”) sixty (60) or more days after the Demand is initiated pursuant to Section 20.3 of these Terms of Use. The arbitration will be administered by the AAA pursuant to the current AAA Consumer Arbitration Rules, except to the extent modified by these Terms of Use. The AAA rules and instructions are available on the AAA website at www.adr.org/consumer.

Conduct of Arbitration.
In any arbitration of a dispute or claim that is subject to the Arbitration Agreement:
You or ME SUPERSTORES may file such dispositive motions as would be permitted by the Federal Rules of Civil Procedure without obtaining permission from the arbitrator. Upon the filing of any dispositive motion, the arbitrator may stay all further action and deadlines in the arbitration until deciding such motion.
The parties shall have the right to conduct such discovery from the opposing party or any third party that is proportional to the needs of the claim or dispute, considering the importance of the issues at stake, the amount in controversy, the importance of the discovery in resolving the issues, and whether the burden or expense of the proposed discovery outweighs its likely benefit. Proportionality shall be decided by the arbitrator when requested by either party.
The arbitrator shall conduct any calls, conferences, or hearings by teleconference or videoconference, unless the arbitrator determines that an in-person hearing is appropriate. Any in-person hearing will be held at a location that is reasonably convenient. You and an employee of ME SUPERSTORES shall attend all arbitrator calls, conferences, and hearings.
A party may make a written offer of judgment at least seven (7) days before the date set for the arbitration hearing.
If the arbitrator finds that a party’s claim, counterclaim, or appeal was frivolous, asserted in bad faith, or pursued for purposes of harassment, the arbitrator shall award the opposing party its attorneys’ fees, costs, and expenses and all amounts charged by AAA for the arbitration.
The arbitrator will follow these Terms of Use and the law. The arbitrator shall not have the authority to commit errors of law or legal reasoning. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that individual party’s claim. The arbitrator may not award relief for or against anyone who is not a party, though the individual relief awarded by the arbitrator may incidentally affect non-parties.
You or ME SUPERSTORES may appeal an arbitration award that manifestly disregards the law by filing a notice of appeal with the AAA within 30 days after an award is rendered and delivered to the parties. The appeal shall be heard by a single arbitrator unless the parties agree to a multi-arbitrator appellate panel. The arbitrator(s) assigned to the appeal shall be selected by agreement of the parties from among those on the AAA Appellate Panel. If the parties are unable to agree, AAA shall appoint the arbitrator(s) from among those on the AAA Appellate Panel. An arbitrator who previously presided over any aspect of a case shall be ineligible from serving as an appellate arbitrator in that MEe case. The appeal, including briefing, shall be conducted pursuant to the parties’ agreement or the appellate arbitrator(s)’ orders if the parties are unable to agree.
Process for Arbitration Bellwether Demands.
If twenty-five (25) or more Demands for arbitration of a dispute or claim subject to the Arbitration Agreement are initiated (i) that involve common questions of law or fact and (ii) where the initiating parties are represented by the MEe law firm, the MEe group of coordinated law firms, or the MEe representative, then such Demands shall be coordinated pursuant to this paragraph. The group of claimants and group of respondents shall each select five (5) Demands, for a total of ten (10), to be filed with AAA (collectively the “Bellwether Demands”). Each of the Bellwether Demands shall be assigned by AAA to a different arbitrator chosen from its national roster. After ninety (90) days from the date all Bellwether Demands have been arbitrated and any appeals exhausted, any remaining Demands subject to this paragraph may be filed with AAA. The AAA Supplementary Rules for Multiple Case Filings shall apply to the extent they are not inconsistent with this paragraph. Notwithstanding any other provision in the Terms of Use, You and ME SUPERSTORES agree that a court of competent jurisdiction shall have authority to enforce the terms of this paragraph with injunctive or other relief.
Severability.
If (i) any dispute or claim subject to the Arbitration Agreement is filed as a class arbitration, class action, collective action, representative action, or Mass Action and (ii) if the Class Action and Mass Action Waiver is held invalid or unenforceable as to such dispute or claim, then the Arbitration Agreement does not apply to that dispute or claim and such dispute or claim must be brought in a court of competent jurisdiction. If any provision of Section 20 other than the Class Action and Mass Action Waiver is held invalid or unenforceable as to a particular dispute or claim, then such provision shall be severed from the Terms of Use, and the remainder of the Terms of Use shall be enforceable to the maximum extent permitted by law.

 
Applicable Laws.

THE FEDERAL ARBITRATION ACTS AND THE APPLICABLE FEDERAL LAWS AND THE LAWS OF THE STATE OF CALIFORNIA ACCORDING AND WITH REGARD TO THE PRINCIPLES OF UNITED STATESVOF AMERICA LAWS, WILL GOVERN THESE TERMS AND APPLY TO ANY DISPUTES.

 
Termination:

These Terms of Use are effective unless and until terminated by either you or ME SUPERSTORES. You may terminate these Terms of Use at any time, provided that you discontinue any further use of the ME SUPERSTORES Sites. We also may terminate these Terms of Use at any time and may do so immediately without notice, and deny you access to the ME SUPERSTORES Sites, if in our sole discretion you fail to comply with any term or provision of these Terms of Use. Upon any termination of these Terms of Use by either you or ME SUPERSTORES, you must promptly destroy all Materials and other Content downloaded or otherwise obtained from the ME SUPERSTORES Sites, as well as all copies of such Content, whether made under these Terms of Use or otherwise. The following sections will survive any termination of these Terms of Use: “Your Use of the ME SUPERSTORES Sites,” “Content and Ideas,” “Monitoring by ME SUPERSTORES,” “Materials Available on the ME SUPERSTORES Sites,” “Merchandise,” “Third Party Sites,” “Placing an Order with ME SUPERSTORES,” “Shipping and Delivery,” “Export Policy,” “Intellectual Property” (excluding the rights granted to you in that Section), “Privacy,” “Third-Party Software & Licensing Notices,” “Indemnification,” “Termination,” “Disclaimer of Warranties,” “Limitation of Liability,” “Disputes & Arbitration,” and “General”.


 
General

These Terms of Use represent the complete agreement and understanding between you and ME SUPERSTORES and supersede all prior agreements and representations between the parties with respect to the subject matter of these Terms of Use. These Terms of Use do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and ME SUPERSTORES. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. Except as provided in Section 20 above, if any provision of these Terms of Use is held to be unenforceable for any reason, such provision will be reformed only to the extent necessary to make it enforceable and the other terms of these Terms of Use will remain in full force and effect. Except as provided in Section 20 above, these Terms of Use shall be interpreted and governed by the applicable laws of the State of Arkansas without regard to choice-of-law principles. The failure of ME SUPERSTORES to act with respect to a breach of these Terms of Use by you or others does not constitute a waiver and will not limit ME SUPERSTORES's rights with respect to such breach or any subsequent breaches. You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms of Use without our express prior written consent. We may assign, transfer, or sublicense any or all of our rights or obligations under these Terms of Use without restriction. Any use of the term “including” or variations thereof in these Terms of Use shall be construed as if followed by the phrase “without limitation.” Notices to you (including notices of changes to this these Terms of Use) may be made via posting to the ME SUPERSTORES Sites or by e-mail (including in each case via links), or by regular mail. Without limitation, a printed version of these Terms of Use and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the MEe extent and subject to the MEe conditions as other business documents and records originally generated and maintained in printed form.

 
ME Policy: ME public policy

ME COMPANIES are standing by our community public policies that enables our business and the creation of shared value for our customers, associates, suppliers, business partners, communities, and shareholders.

ME believes business has a responsibility to respect human rights. Our approach to human rights is grounded in our core values: respect for the individual, service to the customer, striving for excellence, and acting with integrity. We are committed to respecting human rights in our own operations and to making our suppliers aware of our expectation that they respect the human rights of the people who make the products we source and sell. We strive to use our position as an employer, retailer, and community member to promote respect for human rights. We believe ME’s business thrives when our associates, people in our supply chain, customers, and our communities thrive.


In our operations, ME’s Code of Conduct encourages associates, suppliers, vendors, service providers, business partners, customers, and community members to raise issues, ask questions, and report concerns—including those related to human rights. ME associates are encouraged, and in some instances required, to speak up. Cases may be referred to business units for follow-up or investigated by an appropriate team. Violations of our Code of Conduct and Ethics and Compliance program policies can lead to discipline up to and including termination.

In our supply chains, suppliers’ employees and workers must be able to raise concerns in good faith and without fear of retaliation. Due to our indirect relationship with workers in supply chains, the primary mechanisms for raising grievances are with the workers’ employers, ME’s suppliers, and relevant local authorities. Suppliers must provide a mechanism for workers to report concerns to management, to the supplier, and to third parties such as ME. These mechanisms should allow for anonymity and prohibit retaliation for reporting in good faith, including retaliation against third parties such as human rights organizations.

ME continues to strive to promote the effectiveness of such grievance mechanisms and remedies by supporting opportunities for workers to be heard, communicating expectations to suppliers, and following up on allegations through our case management and investigations process. When issues are reported through the supplier's grievance mechanism,

ME expects the supplier to promptly resolve the issue. Where issues are raised to ME concerning suppliers' operations, we typically work with the supplier toward resolution. We strive to support our supply chain toward compliant operations when possible, in furtherance of our mission to help people “Live Better.”


 
ME Policy: FILE COMPAINTS AGAINST ME:

We respect the dignity of each individual who visits our stores, websites and services and are committed to making our goods, services, and facilities accessible to everyone, and to the highes level of accuracy as marketed in our ads.

ME does not discriminate on the basis of race, color, national origin, sex, age, or disability and strictly prohibits retaliation against any person making a complaint of discrimination.
Additionally, we gladly provide our customers with language assistance, auxiliary aids and services at no cost. We value you as our patient and your satisfaction is important to us.

If you need assistance or have concerns with your healthcare services, please speak with the ME. If you are not satisfied, please contact us using one of the methods below so that we can better serve you.

To learn about or use our grievance process, contact the office of our Vice President, US Ethics and Employment Compliance

To file a complaint of discrimination, contact the U.S. Department of Health and Human Services, Office of Civil Rights at 1-800-368-1019 or 1-800-537-7697 (TDD), https://ocrportal.hhs.gov/ocr/cp/wizard_cp.jsf or OCRComplaint@hhs.gov.

- WE ENCOURAGE ALL CUSTOMERES TO PROVIDE COMPLAINS, FEEDBACKS AND REVIEW ABOUT OUR SERVICES.

- WE ARE HERE TO HELP PLEASE CONTACT US AT OUR CONTACT LIST EMAILS IF YOU NEED ANY FURTHUR HELP



ME YOU

 

ME Policy: Media Relations

Price Match Policy
Updated: June 8, 2023
Purchases Made in a ME U.S. Stores
For items purchased in a ME U.S. store, we will match the price of the identical item advertised on MEsupers.com. (Restrictions apply – see below)

The following conditions and limitations apply:
• The customer must inform the ME associate of the price at the time of checkout.
• The identical item (i.e., size, model, quantity, brand, or color, etc.) must be currently in-stock and available to purchase on ME.com at the time the Price Match is requested.
• Some price match transactions require a ME supervisor approval, which could lead to an extended transaction time to validate the eligibility of the requested price match before the price will be matched. We reserve the right to limit quantities to one-per-customer, per item, per day.
• Quantities are limited in New Mexico only for the purchase for resale.
• Price match of items sold on ME.com are not available in Alaska, Hawaii, or Puerto Rico.
 
ME Policy: Social Media Guidelines

We engage with our customers and stakeholders beyond the walls of our stores: you can find us on Facebook, Twitter, YouTube, Instagram, Snapchat, LinkedIn and Medium. This page will give you a better idea on how to engage with us in social media, what you can expect from us, and where to find more information.
ME's Twitter Engagement Guidelines
Twitter asks a very basic question of its users: “What’s happening?” And we know the answer to that question – we’re working every day to help people save money so they can live better.

Through our Twitter account we aim to provide you with information on ME’s major activities and initiatives - from sustainability to diversity, from healthier foods to charitable giving. We welcome your thoughts on any and all of those topics.

We are happy to help our customers and associates through Twitter and look forward to hearing from you.

Here are a couple of things you should know about our Twitter engagement:
• We are committed to having a dialogue with our followers. We count on you to use @ messages in a way that contributes to the dialogue. Please support any claims with links to information sources whenever possible. We love opinions; we love them even more when you back them up with facts.
• We strive to respond to as many relevant questions and comments as possible, but we reserve the right to use our judgment in selecting the messages we respond to.
• Following a Twitter account or including an account in a Twitter list does not constitute an endorsement; the MEe applies to re-tweeting messages posted on accounts that ME does not own, or marking them as “favorites.”

The posting and presence of content on Twitter and on this site does not necessarily mean that ME agrees with the content, ensures its accuracy or otherwise approves of it. Nothing in any Twitter page constitutes a binding representation, agreement or an endorsement on the part of ME. Please review Twitter’s terms of use carefully when engaging on the site.
ME’s Facebook and Instagram Engagement Guidelines
We’re excited that you’ve joined us on our Facebook or Instagram page, and we know you’ve got plenty to say. At ME, our mission is our purpose: we save people money so they can live better.

While you’re with us, we hope you’ll take a moment to read the following guidelines we ask you to follow when contributing to our Facebook or Instagram page:
• Don’t do anything that breaks the law.
• Be polite and courteous, even if you disagree. Excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.
• Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove content that is off-topic, out of context, spam, promotional or links to third party sites.
• Keep it real. All posts should come from a real person and a real Facebook or Instagram profile. Postings from fake or anonymous profiles will be deleted when discovered.
• We are happy to help our customers and associates through Facebook or Instagram, and look forward to hearing from you.
• We reserve the right to remove content posted to Facebook or Instagram that violates these guidelines.

If you are a ME associate, please follow these additional guidelines:
• Know the rules. Before engaging on Facebook or Instagram, or on any other social media property, make sure you read and understand ME’s Social Media Policy and ME Information Policy. In any and all interactions, make sure that you don’t share confidential or private information about the Company’s business operations, products, services, or customers; respect financial disclosure laws; and do not say you speak for the Company without express written authorization from the Company to do so.
• Remember that we have a dedicated team tasked with responding to customer inquiries or criticism. Our official ME social team is responsible for engaging customers through our page. To avoid confusion, we ask that you not attempt to respond to customer inquiries or comments directed specifically to the Company or asking for an official Company response on this site.
• Consider using company established channels for job-specific issues. While we encourage associates to join our Facebook and Instagram communities and participate in conversations with our customers and other users, we encourage you to direct your complaints or concerns about your job or working environment to your store management team using the established Open Door Process or MEOne.com.

For ME managers: If you are a manager, please make sure you are familiar with our Social Media Management Guidelines, available on the ME Wire.
Standards for Suppliers
All suppliers and their facilities—including subcontracting and packaging facilities—are expected to uphold ME’s Standards for Suppliers. See our Supplier Requirements page to learn more about our standards and expectations for suppliers and our requirements for facility disclosure.
Sustainable Chemistry Commitment
ME customers expect products that are safe, affordable and sustainable. Sustainable Chemistry is the design of chemical products and processes that reduce or eliminate the use or generation of hazardous substances, both to humans and the environment. To minimize the negative environmental and social impact, ME has developed a policy on sustainable chemistry for its consumables/Health & Wellness business that focuses on transparency, advancing formulation, and begin labeling private brand products in accordance with the U.S. EPA’s Design for the Environment Safer Product Labeling.

Beginning in January 2015, ME expects all suppliers will provide full online public ingredient disclosure for formulated consumable items sold at ME and ME’s Club. For private brands, ME partnered with the WERCs—a vendor supporting ME’s chemical safety and regulatory compliance—to house all proprietary product formulations. Supplier formulations remain confidential from ME. Through the WERCS, ME private brand suppliers reviewed and approved their in-scope products ingredients in compliance with either U.S. EPA's Design for the Environment Standard for Safer Products or CSPA's Consumer Product Ingredient Communication Initiative. Ingredient information for ME private brand products within the scope of the policy will be made available on ME.com and MEsclub.com items pages.
 
Contact Us:

PLEASE CONTACT US AT
ME@MESUPERSTORES.COM OR ME@MESUPERS.COM
BY PHONE AT 3235398773
ADDRESS: LOS ANGELES, CA


DESIGNATED AGENT FOR CLAIMS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED AGENT FOR COPYRIGHTS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED AGENT FOR DISPUTES:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED AGENT FOR DISAGREEMENTS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED AGENT FOR PAYMENTS ISSUES:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED SUPPORT RELATED TO YOUR ACCOUNT:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

CUSTOMER SERVICES FOR MEMBERSHIPS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

CUSTOMER SERVICES FOR ORDERS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

CUSTOMER SERVICES FOR PURCHASES:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

CUSTOMER SERVICES FOR PRODUCT REPAIRS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

CUSTOMER SERVICES FOR OTHER MATTERS:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773

DESIGNATED AGENT FOR CUSTOMER SERVICE:
PLEASE CONTACT US AT ME@MESUPERSTORES.COM OR BY PHONE AT 3235398773